Subway

301 Water St S #3A, Cambridge
(519) 622-1717

Recent Reviews

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Sassy Girl

Every time I visit, the staff are welcoming, polite, and quick to prepare my order just the way I like it. The store is always clean and well-stocked with fresh ingredients. I really appreciate how they take the time to listen to your preferences and never rush you, even during busy hours. It's clear they care about customer satisfaction. This location has become my go-to spot for a quick, fresh, and tasty meal. Keep up the great work!
I recommend others to visit..

Jason Carroll

Pricey for what you get

Viral Mehta

Food Only 2 Starts cause they don't put enough ingredients in Salad or Sub which is the main part of food. Everytime i have to say to put more even though I ordered online and had EXTRA written on it. Food Not Worth paying for. Not coming Back... SORRY

Angelica Espiritu

Been to this subway many times and always have the same problem with the same worker, I asked for my bacon to please be crispy and she proceeded to make it the same as always (usually they will throw the bacon into the microwave before putting it on the sub) when she took it out of the oven I noticed it still looked raw and asked if it could please be crispier, she then told me she would do it after and put on all the condiments, THEN threw it into the microwave with all the veggies and such. I don’t usually say anything but obviously the bacon was still not cooked so I let her know and she told me she would make extra bacon and put it in a bag. By the time I got home the complete sandwhich was just soggy and all the cheese was pulled off once I tried replacing the raw bacon with the crispy. Honestly this isn’t the first time it happened and I’m just extremely disappointed with how she went about the whole situation. Will not be coming back and bring my business elsewhere.

Rotimi Akinkuolie

Yummy! Yummy SUBWAY!

Melissa-Lynn Penney

I ordered 4 subs via Skip the Dishes at 7:23pm

When the order was delivered there was a hand written note saying “we are so sorry Melisa! We were too busy and we don’t have all white breads right now sorry again”

One sandwich was on white, two were on whole grain and one on Italian Herb and Cheese.

At 7:52pm I called the restaurant and asked why I wasn’t informed of the lack of bread so I could make the decision of new bread or a new restaurant rather than continuing the order.

The worker I spoke to apologized and said “I did you a favour and I kept one white breads in the back”

I asked if it was possible to get a refund or new sandwiches provided as I have family in the house that will not eat what was provided and she said “actually I cannot do that, it won’t happen again”. I tried to explain that the sandwiches won’t be eaten, and that is $60 wasted.

When I asked to speak to a manager I was told there was none available.

Unable to get a satisfactory response - or anything other than “it won’t happen again” I demanded to be contacted by the manager or owner.

At 7:58pm I received a phone call from the Subway restaurant. It was the same worker and all she said was “it won’t happen again” when I asked why I wasn’t contacted by the owner or manager she said she spoke to him.

When I asked what they planned to do to correct this, I was advised to contact Skip. I refused as Skip was not the one who made the error. Once again I demanded that the owner or manager contact me and hung up the phone.

At this point, I have not received any response. The workers took it upon themselves to pick the bread without knowing or caring if there was allergies or sensitivities in the house.

This is not okay.

Atmosphere: 1

Food: 1

Service: 1

Jason Knowlton

Good location the team here works very well to serve you with quality food.

Atmosphere: 3

Food: 5

Service: 5

Jason B

The sub was all right topped okay, had to ask a few times to add more of certain things but it was okay. Not a big fan of the debit machine asking for tips. Not like they're bringing the food to my table but I see it's everywhere now. Staff seemed friendly

Atmosphere: 3

Food: 3

Service: 3

anna keats

Was waiting in line while online orders were being fulfilled by two workers (totally fine), but the line kept growing while both workers kept doing online orders. They apologized for the wait after sub #4, I asked "can one person take our order while the other does online orders?" The response was "the online orders keep coming in though". So everyone in the line left the store. Lost business by multiple people not just myself.

Josh Guerney

Guy wasn't trained properly. Couldn't make a sub properly.

Atmosphere: 1

Food: 1

Service: 1

Keri Kopey

My bf and i got very ill after consuming a sub. Dont think i would get another. Buns were hard to chew as well.
The server had a hard time understanding me and I myself couldnt understand her. Very frustrating experience!

Atmosphere: 3

Food: 2

Service: 3

Alan Ladd

I love subway. One of my favorite fast foods

Atmosphere: 5

Food: 5

Service: 5

Roo

It's meh , they seem to be hit and miss , a little more miss then hit and iv noticed lately that they are very cheap with toppings

Atmosphere: 3

Food: 3

Service: 3

Mike Fitzgerald

A good subway!

Atmosphere: 5

Food: 5

Service: 5

Kellie Dorman

Subway is always a great place to

Atmosphere: 5

Food: 5

Service: 5

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