I wanted to take a moment to commend Shivam for his outstanding service. He was incredibly polite, attentive, and ensured my special instructions were conveyed accurately to the kitchen staff. His professionalism and dedication elevated my overall experience, making it truly delightful.
Team members like Shivam are invaluable, and I hope his efforts are recognized and celebrated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Friday Buckwheat
Nice quick break place!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Bhumi Patel
On Monday between 4-5 PM, Diksha was the one who served me. I had ordered a bagel and a veggie wrap, and I asked if she could prepare it quickly as I needed to catch my bus. With a smile on her face, she kindly said, “Yes, sure, I’ll do it right away.” Despite being busy with food preparation and serving at the front, she handled everything efficiently. She is incredibly talented, and her efforts are truly appreciated!
Atmosphere: 4
Food: 4
Service: 5
Sandeep Virmani
"I recently visited the Tim Hortons location at Hespeler and Bishop and was blown away by the exceptional customer service provided by Diksha. Her warm smile, polite demeanor, and attentive nature made my experience truly outstanding.”
Diksha went above and beyond to ensure my order was accurate and tailored to my preferences.
Her kindness, patience, and professionalism are a shining example of what excellent customer service should be.
Thank you, Diksha, for making my day brighter! Your dedication to providing top-notch service is truly appreciated.
Kudos to Tim Hortons for having such an outstanding team member!
Service: 5
Saloni Patel
Exceptional service by Diksha at Tim Hortons! She is professional, courteous, and always gets the orders right. Her friendly demeanor and efficiency stand out. Highly recommend visiting this location just for her excellent customer service!
Khris C
Staff there very rude except for one girl in training she was very helpful unfortunately all new canada staff was very rude to her and made her feel like she didn't belong will not be going back
Atmosphere: 1
Food: 1
Service: 1
Clara Saunders
I visited your store today,I was floored and being in management for years, I was absolutely flabbergasted at how your staff was speaking to the in training young lady, she was the only person that was of canadian decent, and boy was your staff mean to her, I felt so bad I spoke up and voiced as a manger myself, this employee ( sandwitch counter) would not be a good fit to repersent my place of business, even the elderly sitting in ur store was floored. I gave the in training young lady 5 bucks which she than informed she she would have to share her tip,as if being spoken to like a dog in training wast enough. If your going to higher all new to canada employees maybe it would be best to train them on how to treat everyone as a equal.maybe set up voice recording cameras so you can see and hear how your staff treats other staff who are in training or of a different culture, She was a pleasant young Lady, and even asking if our food was almost ready was very intense for her to ask this very unaprochable staff member, Second of all, we waited more than 20 mins to get our breakfast sandwithes because the sandwich lady was only supplying the drive threw to keep her numbers low. Tim hortans management do better when hiring and training. It's been voiced alot on social media and until today I never witnessed it, it's known via social media that even when the staff being treated like this speak up the other 10 employees will state it to be untrue, as a paying customer know that your employees are very inappropriate, was shocking and we were disappointed to know what we been seeing on social media was true across all locations. Do better, be better and treat everyone fairly. To keep it fair you should secd ur staff to have equal people on staff, was sad to see she was the only person of her color on shift and everyone treating her like she had a contagious virus. Disgusting. Bullying is not okay, in any place of business, we will not be returning to this location.
Atmosphere: 1
Food: 1
akshpreet singh
Awesome job done by Shivam very kind and fast in managing tasks
Wonderful work by all the team members. Specially, I really like the way Hardik approached for taking order and his deligency towards his work.
I have already visited this Tims almost everyday and witnessed supervisor Shivam putting lot efforts to manage the workload specifically around 4-6 pm.
Atmosphere: 5
Food: 5
Service: 5
Eldar Puntushashvili
This location have very good employees, relaxing atmosphere, and excellent service. They work fast and providing quick responses to their customers. I am not only surprised by their service but also happy to visit.
Atmosphere: 5
Food: 5
Service: 5
Anas Shaikh
The staff was very quick and I love there service
Atmosphere: 5
Food: 5
Service: 5
Mehul Patel
I was at the location at about 5Pm and there was a line up there but still the staff was doing so great and doing there best.. making drinks quickly serving the guests so politely Supervisor of the shift names Shivam was very enthusiastic and energetic I loved service.
services is very slow 😡😡😡
Food: 1
Service: 1
I was looking at every tims for candy cane donuts and this one was SO KIND to put one together for me! I am forever thankful 😭🙏🙏
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackberry Yuzu Sparkling Quencher, Honey Dip Donuts, Bagels, Maple Dip Donuts, Donuts
I wanted to take a moment to commend Shivam for his outstanding service. He was incredibly polite, attentive, and ensured my special instructions were conveyed accurately to the kitchen staff. His professionalism and dedication elevated my overall experience, making it truly delightful.
Team members like Shivam are invaluable, and I hope his efforts are recognized and celebrated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Nice quick break place!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
On Monday between 4-5 PM, Diksha was the one who served me. I had ordered a bagel and a veggie wrap, and I asked if she could prepare it quickly as I needed to catch my bus. With a smile on her face, she kindly said, “Yes, sure, I’ll do it right away.” Despite being busy with food preparation and serving at the front, she handled everything efficiently. She is incredibly talented, and her efforts are truly appreciated!
Atmosphere: 4
Food: 4
Service: 5
"I recently visited the Tim Hortons location at Hespeler and Bishop and was blown away by the exceptional customer service provided by Diksha. Her warm smile, polite demeanor, and attentive nature made my experience truly outstanding.”
Diksha went above and beyond to ensure my order was accurate and tailored to my preferences.
Her kindness, patience, and professionalism are a shining example of what excellent customer service should be.
Thank you, Diksha, for making my day brighter! Your dedication to providing top-notch service is truly appreciated.
Kudos to Tim Hortons for having such an outstanding team member!
Service: 5
Exceptional service by Diksha at Tim Hortons! She is professional, courteous, and always gets the orders right. Her friendly demeanor and efficiency stand out. Highly recommend visiting this location just for her excellent customer service!
Staff there very rude except for one girl in training she was very helpful unfortunately all new canada staff was very rude to her and made her feel like she didn't belong will not be going back
Atmosphere: 1
Food: 1
Service: 1
I visited your store today,I was floored and being in management for years, I was absolutely flabbergasted at how your staff was speaking to the in training young lady, she was the only person that was of canadian decent, and boy was your staff mean to her, I felt so bad I spoke up and voiced as a manger myself, this employee ( sandwitch counter) would not be a good fit to repersent my place of business, even the elderly sitting in ur store was floored. I gave the in training young lady 5 bucks which she than informed she she would have to share her tip,as if being spoken to like a dog in training wast enough. If your going to higher all new to canada employees maybe it would be best to train them on how to treat everyone as a equal.maybe set up voice recording cameras so you can see and hear how your staff treats other staff who are in training or of a different culture, She was a pleasant young Lady, and even asking if our food was almost ready was very intense for her to ask this very unaprochable staff member, Second of all, we waited more than 20 mins to get our breakfast sandwithes because the sandwich lady was only supplying the drive threw to keep her numbers low.
Tim hortans management do better when hiring and training. It's been voiced alot on social media and until today I never witnessed it, it's known via social media that even when the staff being treated like this speak up the other 10 employees will state it to be untrue, as a paying customer know that your employees are very inappropriate, was shocking and we were disappointed to know what we been seeing on social media was true across all locations.
Do better, be better and treat everyone fairly. To keep it fair you should secd ur staff to have equal people on staff, was sad to see she was the only person of her color on shift and everyone treating her like she had a contagious virus. Disgusting. Bullying is not okay, in any place of business, we will not be returning to this location.
Atmosphere: 1
Food: 1
Awesome job done by Shivam very kind and fast in managing tasks
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wonderful work by all the team members. Specially, I really like the way Hardik approached for taking order and his deligency towards his work.
I have already visited this Tims almost everyday and witnessed supervisor Shivam putting lot efforts to manage the workload specifically around 4-6 pm.
Atmosphere: 5
Food: 5
Service: 5
This location have very good employees, relaxing atmosphere, and excellent service. They work fast and providing quick responses to their customers. I am not only surprised by their service but also happy to visit.
Atmosphere: 5
Food: 5
Service: 5
The staff was very quick and I love there service
Atmosphere: 5
Food: 5
Service: 5
I was at the location at about 5Pm and there was a line up there but still the staff was doing so great and doing there best.. making drinks quickly serving the guests so politely
Supervisor of the shift names Shivam was very enthusiastic and energetic
I loved service.
Atmosphere: 5
Food: 5
Service: 5
Overall good experience
Atmosphere: 5
Food: 5
Service: 5
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