Right now at around 2:27 pm, I got coffee through drive through. The guy, with red shirt was so stupid. On arrival I said hi, he didn’t respond. When he gave me coffee I said thank you, he didn’t reply. I am your regular customer. Please train your staff. Today again at 2:38 pm on December 9, 2024, I bought coffee through drive through and the behaviour of attendant, a male guy was not at par the Timhortons standard. He was chatting with other employee and ignoring the customer. I said Hi, and then thanks while leaving but he didn’t reply. Timhortons needs drastic changes in their customer service.
Atmosphere: 2
Food: 3
Service: 1
Sony Padamadan
This is the second time they have delivered black coffee with out sugar. I requested 2 sugar but the guy who was in the drive through didn’t add. (27 nov 2024 evening drive through)
Naveen Sharma
Bad customer given by an Indian girl with a lot of jewelry is on her ears. She was wearing a glasses. She don’t bother to giving a smile to customers. She was arrogant and rude. She should not be working there at all.
Atmosphere: 1
Food: 1
Service: 1
Pratik Karve
It’s evening time , Friday tiredness .. visited this tim Hortons and I was very happy . I just bought a triple triple small and one brownie.. and it was the best I had in a very long time .. thank you rehal for the service . Will definitely visit again 🤩🤩
Atmosphere: 5
Food: 5
Service: 5
sagun pradhan
Wow! What a good service. Managers at this restaurant are very professional and staff are very friendly. Made my day
Atmosphere: 5
Food: 5
Service: 5
Nuno Figueira
Very convenient for drive back home, but there is others, coffee and tea always great some times small misunderstanding in the drive-thru must be a speaker from what I'm being told or just hard of hearing that's fine with me no big deal some people just have selective hearing I guess. It's to bad you don't provide meals for vegan folks it's kind of insulting when you're drive-thru personal is offering animal products to a non- animal eater if I wanted to eat animals I would have asked for one or two or three or four or five and dozen or two of donuts 🤮 You become what you eat look around.
Service: 1
Navin Ghimery
Best tim hortons in cambridge
Atmosphere: 5
Food: 5
Service: 5
Rylan Main
Super nice cashier and workers who gave me a large French vanilla for 1 dollar even tho I forgot to fill out the survey
Atmosphere: 5
Food: 3
Service: 5
Bobbie Loree
Love the service here!!! Always smiling and friendly!
Atmosphere: 5
Food: 5
Service: 5
Sydneey King
Fastest, friendliest Tim Hortons I’ve ever been too! You guys kicked ass this morning. Big order and the food was made before I was even done ordering drinks!
Very very dirty and no one was speaking English and was very hard to order because they didn’t understand what I was saying and had to remake my order because it was wrong :(
Kid-friendliness: Not kind or friendly no one was speaking English and was very hard to place my order because they didn’t understand me
Atmosphere: 1
Food: 2
Service: 1
chad mccolm
It is always friendly and they have my order ready to go in no time
Atmosphere: 5
Food: 5
Service: 5
Mak G.
Usually fast service in drive thru during morning. Hot breakfast. But Beth in drive thru is rude.
Atmosphere: 3
Food: 3
Service: 3
gurwinder singh
great customer service and variety of options. specially in the mornings not only the taste of coffee matters, the way of serving matters too. Thanks to the drive thru team , specially Aditi and an old white lady( sorry i don’t know her name).
Service: 5
Mink
Terrible service! I ordered on the app for pickup before it closed. When I got there the doors were locked and when I went to drive through to tell them they refused me service even when I said I already paid (which I did.)
Right now at around 2:27 pm, I got coffee through drive through. The guy, with red shirt was so stupid. On arrival I said hi, he didn’t respond. When he gave me coffee I said thank you, he didn’t reply. I am your regular customer. Please train your staff. Today again at 2:38 pm on December 9, 2024, I bought coffee through drive through and the behaviour of attendant, a male guy was not at par the Timhortons standard. He was chatting with other employee and ignoring the customer. I said Hi, and then thanks while leaving but he didn’t reply. Timhortons needs drastic changes in their customer service.
Atmosphere: 2
Food: 3
Service: 1
This is the second time they have delivered black coffee with out sugar. I requested 2 sugar but the guy who was in the drive through didn’t add.
(27 nov 2024 evening drive through)
Bad customer given by an Indian girl with a lot of jewelry is on her ears. She was wearing a glasses. She don’t bother to giving a smile to customers. She was arrogant and rude. She should not be working there at all.
Atmosphere: 1
Food: 1
Service: 1
It’s evening time , Friday tiredness .. visited this tim Hortons and I was very happy . I just bought a triple triple small and one brownie.. and it was the best I had in a very long time .. thank you rehal for the service . Will definitely visit again 🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Wow! What a good service. Managers at this restaurant are very professional and staff are very friendly. Made my day
Atmosphere: 5
Food: 5
Service: 5
Very convenient for drive back home, but there is others, coffee and tea always great some times small misunderstanding in the drive-thru must be a speaker from what I'm being told or just hard of hearing that's fine with me no big deal some people just have selective hearing I guess. It's to bad you don't provide meals for vegan folks it's kind of insulting when you're drive-thru personal is offering animal products to a non- animal eater if I wanted to eat animals I would have asked for one or two or three or four or five and dozen or two of donuts 🤮
You become what you eat look around.
Service: 1
Best tim hortons in cambridge
Atmosphere: 5
Food: 5
Service: 5
Super nice cashier and workers who gave me a large French vanilla for 1 dollar even tho I forgot to fill out the survey
Atmosphere: 5
Food: 3
Service: 5
Love the service here!!! Always smiling and friendly!
Atmosphere: 5
Food: 5
Service: 5
Fastest, friendliest Tim Hortons I’ve ever been too! You guys kicked ass this morning. Big order and the food was made before I was even done ordering drinks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very very dirty and no one was speaking English and was very hard to order because they didn’t understand what I was saying and had to remake my order because it was wrong :(
Kid-friendliness: Not kind or friendly no one was speaking English and was very hard to place my order because they didn’t understand me
Atmosphere: 1
Food: 2
Service: 1
It is always friendly and they have my order ready to go in no time
Atmosphere: 5
Food: 5
Service: 5
Usually fast service in drive thru during morning. Hot breakfast. But Beth in drive thru is rude.
Atmosphere: 3
Food: 3
Service: 3
great customer service and variety of options. specially in the mornings not only the taste of coffee matters, the way of serving matters too.
Thanks to the drive thru team , specially Aditi and an old white lady( sorry i don’t know her name).
Service: 5
Terrible service! I ordered on the app for pickup before it closed. When I got there the doors were locked and when I went to drive through to tell them they refused me service even when I said I already paid (which I did.)
Service: 1
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