I don't know which one is worse, the one across the street or this one. Update they still suck, but I do love the east Indian Theme.
Atmosphere: 1
Food: 1
Service: 1
karan Bllagan
I ordered on 24/11/2025, around 10ish in morning which was a takeout and staff gave me wrong drink , then i called them and the manager insisted please come anytime and tell your name, we will get you the same drink. I went today showed the transaction, manager mehul was polite but he said please come tomorrow morning. So that’s how your companies customer service work?
Atmosphere: 1
Food: 1
Service: 1
Dawn Gellert
Drive through gave me the wrong order, before ordering I asked if they accept the offers and responded with yes, when my order did not go through they would honour the order. I will not use this restaurant agsin
Food: 2
Service: 1
Ghislain Trottier
Kool staff . Thanks Jay 👌👌
Chandan Sharma
lady on drivethru will ask for donations for 2 times and will make you feel guilty, expressions will change right away if you say ‘no’ . either donate and see a happy face or get ready to be asked twice with and rough face and feel guilty for the whole day , urge to change the front team. and food was pathetic never coming back again. thanks
Atmosphere: 1
Food: 1
Service: 1
First Name here
DO NOT STOP AT CAMBRIDGE ENROUTE TIM HORTONS
Went through drive through at en route Cambridge-11:50 am November 19,2025
Ordered turkey / bacon club Said light or half dressing
This is what I got. Look at that pic
Was all over my hands and did not taste good until I scraped as much dressing or what ever it is as I could off. SAD
Not easy as I go through drive through to keep moving in the highway
Tim’s there’s more to serving drive through than the dam speed in which you serve the food.
Tim’s continues to be outdone my McDonald’s EACH AND EVERY TIME
Bring in Tim’s Bot to say sorry and here’s your case number blah blah blah
Atmosphere: 1
Food: 2
Service: 1
sohi preet
I placed a mobile order and ended up waiting 35 minutes, which is completely unacceptable for a pickup order. The service was very slow and the overall experience was really disappointing. If mobile orders are going to take this long, there’s no point in offering them. Definitely a bad experience, and I hope they improve their speed and customer service.
Atmosphere: 1
Food: 1
Service: 1
Ilakkiya Srinivasan
They are extremely dishonest. When I order a medium, they give me a small but still charge for a medium. When I ask for a bagel with cream cheese, they give me a plain toasted bagel instead. It feels like they are intentionally cutting corners and overcharging customers.
OMG. Waited for 10min in a drive though They gave me bitter Tea .. wasted my time.
Service: 1
Darian Benam
Friendly staff and quick service
Atmosphere: 5
Food: 5
Service: 5
JZ JZ
asked for extra sausage and double toasted englsh muffin and i received a barley toasted and no extra sausage
Atmosphere: 2
Food: 2
Service: 2
jasbir singh
New girl kirandeep needs to learn some basic customer service skills.. no thank you, no right product, grumpy face. Come on if you do not like to work there, just leave and go home.
Lalji Paghadal
I never knew that TimHorton can be that super slow.
Can’t count. Ordered 10 timbits, got 9
I don't know which one is worse, the one across the street or this one. Update they still suck, but I do love the east Indian Theme.
Atmosphere: 1
Food: 1
Service: 1
I ordered on 24/11/2025, around 10ish in morning which was a takeout and staff gave me wrong drink , then i called them and the manager insisted please come anytime and tell your name, we will get you the same drink. I went today showed the transaction, manager mehul was polite but he said please come tomorrow morning. So that’s how your companies customer service work?
Atmosphere: 1
Food: 1
Service: 1
Drive through gave me the wrong order, before ordering I asked if they accept the offers and responded with yes, when my order did not go through they would honour the order.
I will not use this restaurant agsin
Food: 2
Service: 1
Kool staff . Thanks Jay 👌👌
lady on drivethru will ask for donations for 2 times and will make you feel guilty, expressions will change right away if you say ‘no’ . either donate and see a happy face or get ready to be asked twice with and rough face and feel guilty for the whole day , urge to change the front team. and food was pathetic never coming back again. thanks
Atmosphere: 1
Food: 1
Service: 1
DO NOT STOP AT CAMBRIDGE
ENROUTE TIM HORTONS
Went through drive through at en route Cambridge-11:50 am November 19,2025
Ordered turkey / bacon club
Said light or half dressing
This is what I got.
Look at that pic
Was all over my hands and did not taste good until I scraped as much dressing or what ever it is as I could off.
SAD
Not easy as I go through drive through to keep moving in the highway
Tim’s there’s more to serving drive through than the dam speed in which you serve the food.
Tim’s continues to be outdone my McDonald’s EACH AND EVERY TIME
Bring in Tim’s Bot to say sorry and here’s your case number blah blah blah
Atmosphere: 1
Food: 2
Service: 1
I placed a mobile order and ended up waiting 35 minutes, which is completely unacceptable for a pickup order. The service was very slow and the overall experience was really disappointing. If mobile orders are going to take this long, there’s no point in offering them. Definitely a bad experience, and I hope they improve their speed and customer service.
Atmosphere: 1
Food: 1
Service: 1
They are extremely dishonest. When I order a medium, they give me a small but still charge for a medium. When I ask for a bagel with cream cheese, they give me a plain toasted bagel instead. It feels like they are intentionally cutting corners and overcharging customers.
Atmosphere: 1
Food: 1
Service: 1
Worst coffee
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
OMG. Waited for 10min in a drive though They gave me bitter Tea .. wasted my time.
Service: 1
Friendly staff and quick service
Atmosphere: 5
Food: 5
Service: 5
asked for extra sausage and double toasted englsh muffin and i received a barley toasted and no extra sausage
Atmosphere: 2
Food: 2
Service: 2
New girl kirandeep needs to learn some basic customer service skills.. no thank you, no right product, grumpy face. Come on if you do not like to work there, just leave and go home.
I never knew that TimHorton can be that super slow.
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