U know if they were busy could see mistakes but they managed to screw up a baconator by forgetting the bacon shows incompetence will never go that one on Hesperia rd again an never suggest that place to no one
Atmosphere: 1
Food: 1
Service: 1
Kate
Clean, quiet, good fresh food. Employees aren't the most friendly but everything else makes up for it. Yet to be at any Wendy's location that wasn't clean, quiet and good fresh food. Yum yum!!
Atmosphere: 4
Food: 5
Service: 4
M
I love hair in my salad... It's too reddish to be mine and long to be mine..... I was almost done my food when I found it so they saw no need to fix the problem.
Atmosphere: 1
Food: 1
Service: 1
J B
Needed to use the washroom, dinning room was closed
Atmosphere: 3
Food: 5
Service: 5
PF
Went through the drive thru for Breakfast, ordered a combo. Coffee was cold (I had to go back and they replaced it with warmer coffee still not hot) when I opened up the breakfast sandwich it too was not hot, tasted like it was sitting under the heat lamp for some time bacon was tougher than shoe leather, it should be noted there was no one was in the drive thru line when I went through, there is no reason to be served cold food.
Atmosphere: 1
Food: 1
Service: 1
Susan Miller
Yesterday evening I ordered from drive thru,the whole meal was wrong . I clearly mentioned the guy no bun option and no mayo since I'm allergic.
Food: 3
Service: 1
Tim Owen
You get the correct order eventually but 3 times now I have gone through the drive through and there are headset issues or the order isn't ready. Staff is nice but not overly competent
Atmosphere: 1
Food: 4
Service: 1
austin farrell
Am Very disgusted in my last 5 experiences with this windys location. My food has never been warm enough to eat. The staff dont care About customer service you'll wait for cold food. Then get a turned stumic watching drive trough employees pick their donky behind. I will never be attending this location again. Thought every place has their cons But there is no care here. Used to be long time customer. Do not recommend. Save your money for another Wendy's
Noni Singh
I ordered a few burgers, and spent 60$ on the order. And they didn’t send the drink then I called my dasher and he said that store didn’t have that drink so at least they could send a different drink, very disappointed. Don’t order from Wendy’s
Fast and efficient service. They got my order right and my son was happy with his new toy
Atmosphere: 4
Food: 4
Service: 4
Anita Santilli
The food was cold
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Dave's Single
Scott M
Don’t go here if you’re on your work break because by the time you wait for potatoes you will be late For work. Good thing there is a McDonald’s across the street.
Atmosphere: 1
Food: 4
Service: 1
Erica Spears
I have so many things to say but i’ll keep it short 1. I suggest turning off your headsets in between customers, we don’t want to hear what is going on inside and it’s obnoxious pulling up the the drive thru with that happening 2. if i a customer tells you “i actually order a regular” you don’t respond “no you said strawberry”, apologize for your mistake?? it happens but when you give a customer attitude for no reason it leave a bad taste in their mouth 3. if you don’t like your job you know you don’t have to work there right??? the attitude from beginning to end of the transaction was beyond me, i’ve had bad days too but you don’t treat customers like that especially when you had made a mistake !
Colleen C
Quick and efficient service in the drive thru. Staff are always friendly and courteous.
U know if they were busy could see mistakes but they managed to screw up a baconator by forgetting the bacon shows incompetence will never go that one on Hesperia rd again an never suggest that place to no one
Atmosphere: 1
Food: 1
Service: 1
Clean, quiet, good fresh food. Employees aren't the most friendly but everything else makes up for it.
Yet to be at any Wendy's location that wasn't clean, quiet and good fresh food. Yum yum!!
Atmosphere: 4
Food: 5
Service: 4
I love hair in my salad... It's too reddish to be mine and long to be mine.....
I was almost done my food when I found it so they saw no need to fix the problem.
Atmosphere: 1
Food: 1
Service: 1
Needed to use the washroom, dinning room was closed
Atmosphere: 3
Food: 5
Service: 5
Went through the drive thru for Breakfast, ordered a combo. Coffee was cold (I had to go back and they replaced it with warmer coffee still not hot) when I opened up the breakfast sandwich it too was not hot, tasted like it was sitting under the heat lamp for some time bacon was tougher than shoe leather, it should be noted there was no one was in the drive thru line when I went through, there is no reason to be served cold food.
Atmosphere: 1
Food: 1
Service: 1
Yesterday evening I ordered from drive thru,the whole meal was wrong . I clearly mentioned the guy no bun option and no mayo since I'm allergic.
Food: 3
Service: 1
You get the correct order eventually but 3 times now I have gone through the drive through and there are headset issues or the order isn't ready. Staff is nice but not overly competent
Atmosphere: 1
Food: 4
Service: 1
Am Very disgusted in my last 5 experiences with this windys location. My food has never been warm enough to eat. The staff dont care About customer service you'll wait for cold food. Then get a turned stumic watching drive trough employees pick their donky behind. I will never be attending this location again. Thought every place has their cons But there is no care here. Used to be long time customer. Do not recommend. Save your money for another Wendy's
I ordered a few burgers, and spent 60$ on the order. And they didn’t send the drink then I called my dasher and he said that store didn’t have that drink so at least they could send a different drink, very disappointed. Don’t order from Wendy’s
professional
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Fast and efficient service.
They got my order right and my son was happy with his new toy
Atmosphere: 4
Food: 4
Service: 4
The food was cold
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Dave's Single
Don’t go here if you’re on your work break because by the time you wait for potatoes you will be late For work. Good thing there is a McDonald’s across the street.
Atmosphere: 1
Food: 4
Service: 1
I have so many things to say but i’ll keep it short
1. I suggest turning off your headsets in between customers, we don’t want to hear what is going on inside and it’s obnoxious pulling up the the drive thru with that happening
2. if i a customer tells you “i actually order a regular” you don’t respond “no you said strawberry”, apologize for your mistake?? it happens but when you give a customer attitude for no reason it leave a bad taste in their mouth
3. if you don’t like your job you know you don’t have to work there right??? the attitude from beginning to end of the transaction was beyond me, i’ve had bad days too but you don’t treat customers like that especially when you had made a mistake !
Quick and efficient service in the drive thru. Staff are always friendly and courteous.
Atmosphere: 5
Food: 5
Service: 5
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