This Wendy's has incredible customer service everybody who works here has a great attitude and are very good at their job my food is always warm and never sloppy this Wendy's should have a five-star review great service great food great people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S French Fries, Spicy Chicken Sandwich Combo, Chocolate Frosty-Ccino Cals 210-310, French Toast Sticks Kids’ Meal 3 PC Cals 480-800, Wendy’S Chili, Classic Chicken Wrap Cals 370, Wendy’S Chicken Sandwiches Homestyle Grilled and Spicy, Egg & Cheese Biscuit Cals 370
Megan Gillet
Ordered only a diet coke and stated multiple times that it was diet coke, but we still ended up getting regular coke. Like, what's so hard to understand? I'm not speaking in a forgotten ancient language.
Atmosphere: 1
Food: 1
Service: 1
Dave Banks
Ordered Big Bacon Classic, fries and an orange Creamsicle frosty and hot a chicken sandwich, fries a d a strawberry frosty.
Food: 1
Service: 1
Randy Harris
By FAR THE BEST WENDY'S I'VE EVER BEEN
Food: 5
Service: 5
Chinar shakari
I got so sick after i got the spicy chicken combo today. Worst stomach pain
Atmosphere: 1
Food: 1
Service: 4
Denise Ellwood
How can, seven workers be so disorganized? The store wasn't even busy. I was completely ignored for 5 minutes before I could order. There was 2 people waiting for food before me and they kept messing up there orders. And there was only one or 2 cars waiting for food. I have never seen a team of people work so poorly together. They all need retraining. I only ordered one burger and it was cold. Hope they get the help they need.
Atmosphere: 2
Food: 2
Service: 1
Grant C
Standard fast food burger fare and with fresh burgers (specifically Bacon Mushroom Melt) delicious fries in a newly built restaurant, it was exactly what we expected.We're going back again for another meal; until they take The BMM off the menu.
Atmosphere: 3
Food: 5
Service: 4
Robert-Jan Eggens
The have beter food then most fast food restaurants especially breakfast and chill
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wendy’S Chili
Ella P
It was super clean in here and the staff was nice. The food came out quickly as well! Will definitely be back to this location.
Atmosphere: 5
Food: 5
Service: 5
Ronel Marshall
My wife and I ordered through Skip the dishes. We wanted a nice sunday breakfast at home. The biscuit breakfast sandwich is the best. She has never had one so we order it (see picture below) we received two croissant sandwiches. Wendys, you need to read the order before making them. This is unacceptable!! Someone can be harmed if orders aren’t followed. Do better.
Another chain going down the toilet. The staff at these chain restaurants are rude and unfriendly. The food was slapped together in a sloppy manner. The facilities aren't clean.
Atmosphere: 1
Food: 1
Service: 1
Duncan McRae
Fast food chain, seems healthier than most choices. Staff is polite, store is clean. I'm sure I'll be back.
Atmosphere: 4
Food: 3
Service: 4
Sukhmanpreet Singh
Very poor service by lady ... too much attitude my manager lady
Amber Nguyen
Extremely dissatisfied with the resolution that this location had come up with, after albeit an accident on my part. Ordered a meal from this location via the app by mistake as I’m not from the city of Cambridge. When I called this location to see if there was a way to cancel/transfer or refund the order and I was told the only thing I can do to not waste the money I just spent is drive to their store and get it back. I understand tech limitations however I find it extremely hard to believe this is the best and only solution for a customer. I was not offered any other service numbers or contacts and to be honest it took quite a few phone calls to get someone back. Tried to give them a call to get my order number because in addition to the app not allowing me to cancel the order, it also doesn’t specify any order numbers and they decided not to give me a call back as well. Personally, I would skip this location and just drive up Hespeler road for a bit more friendly and helpful service. The taste in my mouth honestly probably wouldn’t be as sour if it seemed like anyone at that location wanted to actually help me.
Atmosphere: 1
Food: 1
Service: 1
Teri Muro
Again , fries were very old , should not been served , burger was coldLet’s get it together guys - hespeler road is always excellent and consistentYou guys need to be consistent with the product !
This Wendy's has incredible customer service everybody who works here has a great attitude and are very good at their job my food is always warm and never sloppy this Wendy's should have a five-star review great service great food great people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy’S French Fries, Spicy Chicken Sandwich Combo, Chocolate Frosty-Ccino Cals 210-310, French Toast Sticks Kids’ Meal 3 PC Cals 480-800, Wendy’S Chili, Classic Chicken Wrap Cals 370, Wendy’S Chicken Sandwiches Homestyle Grilled and Spicy, Egg & Cheese Biscuit Cals 370
Ordered only a diet coke and stated multiple times that it was diet coke, but we still ended up getting regular coke. Like, what's so hard to understand? I'm not speaking in a forgotten ancient language.
Atmosphere: 1
Food: 1
Service: 1
Ordered Big Bacon Classic, fries and an orange Creamsicle frosty and hot a chicken sandwich, fries a d a strawberry frosty.
Food: 1
Service: 1
By FAR THE BEST WENDY'S I'VE EVER BEEN
Food: 5
Service: 5
I got so sick after i got the spicy chicken combo today. Worst stomach pain
Atmosphere: 1
Food: 1
Service: 4
How can, seven workers be so disorganized? The store wasn't even busy. I was completely ignored for 5 minutes before I could order. There was 2 people waiting for food before me and they kept messing up there orders. And there was only one or 2 cars waiting for food. I have never seen a team of people work so poorly together. They all need retraining. I only ordered one burger and it was cold. Hope they get the help they need.
Atmosphere: 2
Food: 2
Service: 1
Standard fast food burger fare and with fresh burgers (specifically Bacon Mushroom Melt) delicious fries in a newly built restaurant, it was exactly what we expected.We're going back again for another meal; until they take The BMM off the menu.
Atmosphere: 3
Food: 5
Service: 4
The have beter food then most fast food restaurants especially breakfast and chill
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wendy’S Chili
It was super clean in here and the staff was nice. The food came out quickly as well! Will definitely be back to this location.
Atmosphere: 5
Food: 5
Service: 5
My wife and I ordered through Skip the dishes. We wanted a nice sunday breakfast at home. The biscuit breakfast sandwich is the best. She has never had one so we order it (see picture below) we received two croissant sandwiches. Wendys, you need to read the order before making them. This is unacceptable!! Someone can be harmed if orders aren’t followed. Do better.
Food: 3
Restaurantji Recommends
Another chain going down the toilet. The staff at these chain restaurants are rude and unfriendly. The food was slapped together in a sloppy manner. The facilities aren't clean.
Atmosphere: 1
Food: 1
Service: 1
Fast food chain, seems healthier than most choices. Staff is polite, store is clean. I'm sure I'll be back.
Atmosphere: 4
Food: 3
Service: 4
Very poor service by lady ... too much attitude my manager lady
Extremely dissatisfied with the resolution that this location had come up with, after albeit an accident on my part. Ordered a meal from this location via the app by mistake as I’m not from the city of Cambridge. When I called this location to see if there was a way to cancel/transfer or refund the order and I was told the only thing I can do to not waste the money I just spent is drive to their store and get it back. I understand tech limitations however I find it extremely hard to believe this is the best and only solution for a customer. I was not offered any other service numbers or contacts and to be honest it took quite a few phone calls to get someone back. Tried to give them a call to get my order number because in addition to the app not allowing me to cancel the order, it also doesn’t specify any order numbers and they decided not to give me a call back as well. Personally, I would skip this location and just drive up Hespeler road for a bit more friendly and helpful service. The taste in my mouth honestly probably wouldn’t be as sour if it seemed like anyone at that location wanted to actually help me.
Atmosphere: 1
Food: 1
Service: 1
Again , fries were very old , should not been served , burger was coldLet’s get it together guys - hespeler road is always excellent and consistentYou guys need to be consistent with the product !
Atmosphere: 4
Food: 2
Service: 3