I ordered mac and cheese and it didn't even cover the bottom of the tray, I called to ask them to remake it and was told sorry it will be better next time.... I said excuse me there's nothing your going to do? they said nope and if I'd like a refund I'd have to bring it back to the store. I walked my order back and they fought with me saying I could only refund the mac and cheese, as the pizza was fine, when they finally refunded me I said I will not be coming back, the blonde lady at the cash said that's ok we have other customers that like us... I would never come back
Jessica Dale Guest
I just ordered a pizza mac n cheese and breadsticks got it home the pizza is burnt the bread sticks are burnt and the Mac n cheese is half empty. call and asked for them to replace the Mac n cheese at least. And they said they don't do that. absolutely pathetic and disgusting behavior especially when we are repeat customers. I do not recommend this pizza hut. they are rude, careless and unprofessional. you would be better off getting a frozen pizza and frozen pasta. I am astonished at the response and behavior from the staff. 0 out of 5 stars. Will not be going back. you should all be ashamed of yourselves.
Northern Dude
The guy at the counter made ordering so convoluted that we walked out. Tried to place a multiple pizza order for pickup in person, with an advertised deal, and the guy kept trying to tell us splitting the order to part of it in person and the other part ordered online (Campbellford is horrible for phone signal, so nope) would some how make it cheaper. Last time we will go in there until we can see some local faces who can communicate and not screw us around and frustrate us to the point of walking out.
(cue the cookie cutter apology from pizza hut in this review instead of actually making changes)
Atmosphere: 1
Food: 1
Service: 1
Spartan
SCAM!!! one medium pizza for $24 , never going here again, racist staff members
Atmosphere: 1
Food: 1
Service: 1
Angelee McMaster
There’s one guy who works there who’s so rude. I ordered honey garlic boneless bites and he gave me salt and pepper. When I asked him if it could be fixed he threw a sad amount of honey garlic sauce on top of the salt and pepper boneless bites. On top of that the pizza was thinner than usual and looked crusty, I wouldn’t eat it but was told it tasted fine. I’ve come to this Pizza Hut 3 times now and I’ve regretted it 2 of those times all when the same guy was working.
Atmosphere: 3
Food: 1
Service: 1
Tom Poh
Food has been great every visit!
Atmosphere: 5
Food: 5
Service: 5
M. B
After reading the low reviews the pattern of burnt, undercooked, improper food storage(food poisoning) & the inability to take on the "busy" times makes me rethink my first visit to the store. Also by the posted pictures the amount of grease stains on the box from the pizza is overwhelming. My question is; me working for an hour(min wage) worth the purchase?
Percy Wadia
Worst place ever, put us on hold then deliberately hung up on us after 5 minutes when we called back they told us they were too busy and only treated in store customers well. They don’t have time for people calling to place order. Can’t say we got anything they would not serve us.
Atmosphere: 1
Food: 1
Service: 1
Brady Marrisett
I wasn't a big fan of pizza hut years ago but decided to give it a shot, I really enjoy there new homestyle crust!I'd reccomend there canadian style and BBQ chicken pizzaI did have a bit of an issue getting overcharged but they offered me a full refund for the mixup and I let them know that was more than ok and decided to tip them the ammount they refunded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Canadian Pizza
Jainish Patel
best customer service experience compared to near by towns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Supreme Pizza, Cheesy Pull-Apart, Personal Canadian Pizza
I had an incredibly disappointing experience at this pizza place. Not only did they burn my food the first time, but when I asked for a remake, they managed to burn it again.
Richard
Absolutely rediculious called at 1031 open till 11 and no delivery
Jackson Vallis
I’m a big pizza fan and a student so when I’m out for school lunch I usually come hereI normally get the personal pizza which with tax’s costs around 7.45 and it’s really goodThe cashier is friendly and doesn’t judge for not giving a tipOne thing is the fact that there is no dine in option there so you are left with eating somewhere stars
Atmosphere: 3
Food: 5
Service: 5
fay brugger
Ordered a 50.00 order tonight. Thought we would try the cheese bread, it was horrible! The top was burnt and the center of the dough was still raw!!!! YUCK ?
Food: 1
teri kemp
Ordered in, food always excellent and driver very friendly and
I ordered mac and cheese and it didn't even cover the bottom of the tray, I called to ask them to remake it and was told sorry it will be better next time.... I said excuse me there's nothing your going to do? they said nope and if I'd like a refund I'd have to bring it back to the store. I walked my order back and they fought with me saying I could only refund the mac and cheese, as the pizza was fine, when they finally refunded me I said I will not be coming back, the blonde lady at the cash said that's ok we have other customers that like us... I would never come back
I just ordered a pizza mac n cheese and breadsticks got it home the pizza is burnt the bread sticks are burnt and the Mac n cheese is half empty. call and asked for them to replace the Mac n cheese at least. And they said they don't do that. absolutely pathetic and disgusting behavior especially when we are repeat customers. I do not recommend this pizza hut. they are rude, careless and unprofessional. you would be better off getting a frozen pizza and frozen pasta. I am astonished at the response and behavior from the staff. 0 out of 5 stars. Will not be going back. you should all be ashamed of yourselves.
The guy at the counter made ordering so convoluted that we walked out. Tried to place a multiple pizza order for pickup in person, with an advertised deal, and the guy kept trying to tell us splitting the order to part of it in person and the other part ordered online (Campbellford is horrible for phone signal, so nope) would some how make it cheaper. Last time we will go in there until we can see some local faces who can communicate and not screw us around and frustrate us to the point of walking out.
(cue the cookie cutter apology from pizza hut in this review instead of actually making changes)
Atmosphere: 1
Food: 1
Service: 1
SCAM!!! one medium pizza for $24 , never going here again, racist staff members
Atmosphere: 1
Food: 1
Service: 1
There’s one guy who works there who’s so rude. I ordered honey garlic boneless bites and he gave me salt and pepper. When I asked him if it could be fixed he threw a sad amount of honey garlic sauce on top of the salt and pepper boneless bites. On top of that the pizza was thinner than usual and looked crusty, I wouldn’t eat it but was told it tasted fine. I’ve come to this Pizza Hut 3 times now and I’ve regretted it 2 of those times all when the same guy was working.
Atmosphere: 3
Food: 1
Service: 1
Food has been great every visit!
Atmosphere: 5
Food: 5
Service: 5
After reading the low reviews the pattern of burnt, undercooked, improper food storage(food poisoning) & the inability to take on the "busy" times makes me rethink my first visit to the store. Also by the posted pictures the amount of grease stains on the box from the pizza is overwhelming. My question is; me working for an hour(min wage) worth the purchase?
Worst place ever, put us on hold then deliberately hung up on us after 5 minutes when we called back they told us they were too busy and only treated in store customers well. They don’t have time for people calling to place order. Can’t say we got anything they would not serve us.
Atmosphere: 1
Food: 1
Service: 1
I wasn't a big fan of pizza hut years ago but decided to give it a shot, I really enjoy there new homestyle crust!I'd reccomend there canadian style and BBQ chicken pizzaI did have a bit of an issue getting overcharged but they offered me a full refund for the mixup and I let them know that was more than ok and decided to tip them the ammount they refunded.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Canadian Pizza
best customer service experience compared to near by towns.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Supreme Pizza, Cheesy Pull-Apart, Personal Canadian Pizza
Restaurantji Recommends
I had an incredibly disappointing experience at this pizza place. Not only did they burn my food the first time, but when I asked for a remake, they managed to burn it again.
Absolutely rediculious called at 1031 open till 11 and no delivery
I’m a big pizza fan and a student so when I’m out for school lunch I usually come hereI normally get the personal pizza which with tax’s costs around 7.45 and it’s really goodThe cashier is friendly and doesn’t judge for not giving a tipOne thing is the fact that there is no dine in option there so you are left with eating somewhere stars
Atmosphere: 3
Food: 5
Service: 5
Ordered a 50.00 order tonight. Thought we would try the cheese bread, it was horrible! The top was burnt and the center of the dough was still raw!!!! YUCK ?
Food: 1
Ordered in, food always excellent and driver very friendly and
Food: 5
Service: 5
Recommended dishes: Super Supreme Pizza
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