A&W

635 Principale St, Casselman
(613) 764-4664

Recent Reviews

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Soldier Princess

Poor customer service, had to ask them to give me my drink I paid for !!!!! Poutine was overfilled by fries and sauce with barely any cheese !!!!

Atmosphere: 1

Food: 2

Service: 1

S Low

It is Thanksgiving weekend. The young people working there seemed exhausted. It wasn’t that busy, nor was it very clean or well stocked. I usually enjoy a&w on the road but this was endured, not enjoyed. Sticky tables, no ketchup in the pump. We ate there but everything came in to-go form. No cold mug, no trays. My family will go to Harvey’s next time.

Atmosphere: 3

Food: 3

Service: 3

emi shaar

i came here last monday, and all i can say is the customer service is exquisite! the food... mediocre and the the flies were definitely disgusting. the customer service definitely makes up for the poor quality of the restaurant.

Atmosphere: 2

Food: 3

Service: 5

Em

Whoever was working today around 7 was the rudest kid. He and his group of friends were giggling and yelling at each other throughout my order and when they handed me my food they had thrown in a punch of papers and hash brown wrappers, a bunch of sauce containers yet not a single napkin. It was completely inappropriate and I won’t be going here again.

Atmosphere: 1

Food: 3

Service: 1

Emily Turner

Slow wait. Filthy inside. Doors had so many fingerprints it was disgusting Saturday at 1130 am. Chicken burger wasn't fresh came from a warmer.

Atmosphere: 2

Food: 3

Service: 2

cecelia Leroux

Chicken was burnt, root beer doesn't taste like what it's supposed to be. Expensive for poor service.

Daniel Lee

Place was way too cold and the tables were very dirty ! 😳
Service was #1 ! ✅️

Atmosphere: 3

Food: 5

Service: 5

Jasmynn Taylor

Just stopped by here on a road trip and we had a great experience. The cashier was attentive and very friendly! The place could maybe stand to be a bit cleaner but not bad for a fast food place. I also really appreciated the hand washing station near where you get napkins and ketchup. Overall good experience

Atmosphere: 3

Food: 5

Service: 5

Dale Griffiths

I just spent 30 minutes in drive thru. No discount, free food or apologies.
They are under staffed. Absolutely ridiculous AVOID THIS PLACE

Atmosphere: 1

Food: 1

Service: 1

Madi Broom

I come here most mornings after my nightshifts as it the only spot in town that serves more than breakfast items in the morning. The morning staff is very well coordinated, they are kind, they are accommodating and the food is ALWAYS great in the mornings!!
Great staff, great people, great food :)

Atmosphere: 5

Food: 5

Service: 5

Mark Kind

We stop here on our way to or from Ottawa when we need to charge our car in their neighbors driveway. Good food, clean bathrooms, friendly staff.

I like that A&W will give me a burger early in the morning.

Atmosphere: 5

Food: 5

Service: 5

Ally Willcox

Teen burgers are supposed to have 2 slices of bacon cut in half. I received mine with one piece

Atmosphere: 1

Food: 2

Service: 1

Pierrette Lafreniere

This place was filthy
As we walked in on the counter on a napkin it said «  No fries, no onion rings, no napkin
Every table was dirty! Floor dirty , tables dirty

Atmosphere: 1

Food: 3

Service: 3

Taco Grande

Ice cold root beer, food was hot

Atmosphere: 4

Food: 4

Service: 2

Candice Huckle

No toilet paper at noon. Not that many people have been here to use 3 roles of toilet in the ladies room already. Do better.

Atmosphere: 2

Food: 2

Service: 2

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