Burger King

625 Principale St, Casselman
(613) 764-3112

Recent Reviews

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Colin “Thé HoneyBadja” Adams

Owner is absolutely terrible. Takes all the benefits of being a "franchise". But Refuses to honour Any Promotions or deals that burger king advertises! Ordered online for pick up.. was charged $13.17 ... When arriving to pick up my food I was given 2 options... Pay another $9.99 for my already purchased food... Or get my credit card refunded, and go sometime else... The App only shows you offers at "participating restaurants". The servers said this has been going on for quite some time...so most likely the owner says he's "not participating" even though burger king says he is... 🤷

Atmosphere: 1

Food: 2

Service: 3

Anik Jean-Louis

Went for dinner with my 3 kids, 3 of us ate Burger King while one ate KFC, for our meals, everything was really good, great service, the lady was super nice, fast and delicious, everyone enjoyed their meals.

Kid-friendliness: I asked about the king crowns and she told me that my 3 kids could have it one, even me haha kids were happy and wore them for supper. Its the little things 🙂

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger, 1 Whopper

Steve Desrochers

I did place an online order for witch the refuse to provide me with

Atmosphere: 1

Food: 1

Service: 1

Robert Bell

Not even close to what it used to be.
The burgers are disgusting and soggy, and the staff could care less about customer service.

Atmosphere: 1

Food: 1

Service: 1

B Bekele

No gloves used during preparation

Jon B

Zero Stars

What a mess, AC broke, messy tables, Burger King employees totally ignored us until someone else told us they were closed, at 2pm
Pizza Hut employee was helping people

Luckily we were able to head to a nearby Harvey's with AC and active employees. Last stop here ever

This place needs a refresh badly

Atmosphere: 1

Food: 1

Service: 1

Carl

Service was very slow, waited over 10mins with nobody in line just to place my order.

Although I ordered a turnover, it wasn't in the bag.

That said, great tasting and better than most food-wise.

Food: 5

Service: 3

Junkie Nothings

Best service I've had in a long time. Girls were so friendly and helpful. Best fresh food I've had at a Burger King in forever. Tables were nice sparkly and clean. 10 out of 10 recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Poutine Fries, Bacon King

Mike Auger

Every table is dirty and I asked the manager for cleaner so I could wash a table. I was informed that they don't clean tables nor can I.

What is going on?

We just had a pandemic 4 years ago.

Talk about staff that does not care. It's so dirty in here, lots of flies too

Atmosphere: 1

Food: 1

Service: 1

Benoît

One star for the location. Because the kitchen was very dirty, the staff unsmiling and the food really bad. The brand should look into this franchise seriously…

Atmosphere: 1

Food: 1

Service: 1

Jayden

Went to this place for the first time, and entering the food court, I was already surprised by the high prices. Burgers are basically $10+. After ordering my chicken burger, I waited minute after minute. 10 minutes later, I found out that they… lost my receipt?! It took another 10 minutes (or more) for my order to be finally served. Not impressed at all by the service or the prices here. This place seems like an unorganized, obscure restaurant. Frankly, there are better places to have dinner.

Atmosphere: 3

Food: 4

Service: 1

James

Went to this place for the first time, and entering the food court, I was already surprised by the high prices. Burgers are basically $10+. After ordering my chicken burger, I waited minute after minute. 10 minutes later, I found out that they… lost my receipt?! It took another 10 minutes (or more) for my order to be finally served. Not impressed at all by the service or the prices here. This place seems like an unorganized, obscure restaurant. Frankly, there are better places to have dinner.

Atmosphere: 3

Food: 4

Service: 1

Bob Dylan

Good food and service

Atmosphere: 5

Food: 5

Service: 5

Caroline Blondeau

Wow! I wish we would have taken pictures of the food tonight before we devoured it. It was the first time I've ever seen my food look like the advertisements. Great job to the kitchen staff for their attention to detail and making the best tasting fast food our family has had in quite some years. I also appreciated the service from the kind young lady at the cash, who patiently waited with a smile as I took forever to decide what I wanted to order. 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon King, Fries, Burger, 1 Whopper

Ava Amini

Walked in on Monday evening at 7:57pm to see that the they had turned off their lights! Not a single staff member in sight except for the KFC next door and starbucks across from them. We went to go grab a bite seeing how it was falsely advertised that the chain closes at 9pm.. me and my fiancé were confused… as we were about to leave starbucks we see the burger king employees run out to their car at 8:12pm and drive off.. lol. (We were on a road trip and pulled over to have burger king at this location but I guess the owners just let their employees do whatever.. we ended up going to another burger king after)

Atmosphere: 1

Service: 1

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