I found hair on my chicken sandwich and I ask the lady to change the sandwich she told me she can’t change it and she said it’s not hair
Atmosphere: 1
Food: 1
Service: 1
Ashley Seguin
The manager working on June 1 2025 was the most unprofessional woman I have come across. Our fries were not cooked all the way through and we had ordered them well done to begin with. When we asked for them to be refunded or remade she THREW them from across the kitchen into the garbage can and yelled at as. She did not want to provide a refund and made a scene with a full line if customers. She yelled from the back of the kitchen after dealing with us. A manager should be able to provide an example to their staff and be able to deal with escalations without physically throwing food or screaming at the top of her lungs. Some of the fries were still frozen when i bit into them and she wasn't understanding the well-done order we had made - this would have ensured they would have been fully cooked if made to order like we specified. The chicken burgers were wet, and had clearly been sitting there for too long. I've had these sandwiches in many other locations and they didn't bend like a noodle. Truly disgusting food.
Please review her behavior there were children around and it was completely unacceptable.
soumia oukaci
As a first time trying burger king, even if the food was good but the service omg🤦🏻♀️, so sad to be in that situation . We didn’t like how the employee talked with us even if her colleague accepted to take care of our order, she was so freaking rude even thou her manager was over there. We all know how stressful is to work in industry of food but as an employee we KNOW that we should be respectful, calm and always smile as long as the customer ain’t disrespecting you Overall best of luck dealing with such moods
Atmosphere: 1
Food: 4
Service: 1
Dar Kklay
If you post a 5 dollar whopper and have the dates that include today, legally you need to honour that price. The kind girl at the counter says she can’t. So bad management and the fact they can’t control their digital screen.
Atmosphere: 3
Food: 4
Service: 1
Colin “Thé HoneyBadja” Adams
Owner is absolutely terrible. Takes all the benefits of being a "franchise". But Refuses to honour Any Promotions or deals that burger king advertises! Ordered online for pick up.. was charged $13.17 ... When arriving to pick up my food I was given 2 options... Pay another $9.99 for my already purchased food... Or get my credit card refunded, and go sometime else... The App only shows you offers at "participating restaurants". The servers said this has been going on for quite some time...so most likely the owner says he's "not participating" even though burger king says he is... 🤷
Atmosphere: 1
Food: 2
Service: 3
Anik Jean-Louis
Went for dinner with my 3 kids, 3 of us ate Burger King while one ate KFC, for our meals, everything was really good, great service, the lady was super nice, fast and delicious, everyone enjoyed their meals.
Kid-friendliness: I asked about the king crowns and she told me that my 3 kids could have it one, even me haha kids were happy and wore them for supper. Its the little things 🙂
I did place an online order for witch the refuse to provide me with
Atmosphere: 1
Food: 1
Service: 1
Robert Bell
Not even close to what it used to be. The burgers are disgusting and soggy, and the staff could care less about customer service.
Atmosphere: 1
Food: 1
Service: 1
B Bekele
No gloves used during preparation
Jon B
Zero Stars
What a mess, AC broke, messy tables, Burger King employees totally ignored us until someone else told us they were closed, at 2pm Pizza Hut employee was helping people
Luckily we were able to head to a nearby Harvey's with AC and active employees. Last stop here ever
Service was very slow, waited over 10mins with nobody in line just to place my order.
Although I ordered a turnover, it wasn't in the bag.
That said, great tasting and better than most food-wise.
Food: 5
Service: 3
Junkie Nothings
Best service I've had in a long time. Girls were so friendly and helpful. Best fresh food I've had at a Burger King in forever. Tables were nice sparkly and clean. 10 out of 10 recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine Fries, Bacon King
Mike Auger
Every table is dirty and I asked the manager for cleaner so I could wash a table. I was informed that they don't clean tables nor can I.
What is going on?
We just had a pandemic 4 years ago.
Talk about staff that does not care. It's so dirty in here, lots of flies too
Atmosphere: 1
Food: 1
Service: 1
Benoît
One star for the location. Because the kitchen was very dirty, the staff unsmiling and the food really bad. The brand should look into this franchise seriously…
Atmosphere: 1
Food: 1
Service: 1
Jayden
Went to this place for the first time, and entering the food court, I was already surprised by the high prices. Burgers are basically $10+. After ordering my chicken burger, I waited minute after minute. 10 minutes later, I found out that they… lost my receipt?! It took another 10 minutes (or more) for my order to be finally served. Not impressed at all by the service or the prices here. This place seems like an unorganized, obscure restaurant. Frankly, there are better places to have dinner.
I found hair on my chicken sandwich and I ask the lady to change the sandwich she told me she can’t change it and she said it’s not hair
Atmosphere: 1
Food: 1
Service: 1
The manager working on June 1 2025 was the most unprofessional woman I have come across. Our fries were not cooked all the way through and we had ordered them well done to begin with. When we asked for them to be refunded or remade she THREW them from across the kitchen into the garbage can and yelled at as. She did not want to provide a refund and made a scene with a full line if customers. She yelled from the back of the kitchen after dealing with us. A manager should be able to provide an example to their staff and be able to deal with escalations without physically throwing food or screaming at the top of her lungs.
Some of the fries were still frozen when i bit into them and she wasn't understanding the well-done order we had made - this would have ensured they would have been fully cooked if made to order like we specified. The chicken burgers were wet, and had clearly been sitting there for too long. I've had these sandwiches in many other locations and they didn't bend like a noodle. Truly disgusting food.
Please review her behavior there were children around and it was completely unacceptable.
As a first time trying burger king, even if the food was good but the service omg🤦🏻♀️, so sad to be in that situation . We didn’t like how the employee talked with us even if her colleague accepted to take care of our order, she was so freaking rude even thou her manager was over there. We all know how stressful is to work in industry of food but as an employee we KNOW that we should be respectful, calm and always smile as long as the customer ain’t disrespecting you
Overall best of luck dealing with such moods
Atmosphere: 1
Food: 4
Service: 1
If you post a 5 dollar whopper and have the dates that include today, legally you need to honour that price. The kind girl at the counter says she can’t. So bad management and the fact they can’t control their digital screen.
Atmosphere: 3
Food: 4
Service: 1
Owner is absolutely terrible. Takes all the benefits of being a "franchise". But Refuses to honour Any Promotions or deals that burger king advertises! Ordered online for pick up.. was charged $13.17 ... When arriving to pick up my food I was given 2 options... Pay another $9.99 for my already purchased food... Or get my credit card refunded, and go sometime else... The App only shows you offers at "participating restaurants". The servers said this has been going on for quite some time...so most likely the owner says he's "not participating" even though burger king says he is... 🤷
Atmosphere: 1
Food: 2
Service: 3
Went for dinner with my 3 kids, 3 of us ate Burger King while one ate KFC, for our meals, everything was really good, great service, the lady was super nice, fast and delicious, everyone enjoyed their meals.
Kid-friendliness: I asked about the king crowns and she told me that my 3 kids could have it one, even me haha kids were happy and wore them for supper. Its the little things 🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Burger, 1 Whopper
I did place an online order for witch the refuse to provide me with
Atmosphere: 1
Food: 1
Service: 1
Not even close to what it used to be.
The burgers are disgusting and soggy, and the staff could care less about customer service.
Atmosphere: 1
Food: 1
Service: 1
No gloves used during preparation
Zero Stars
What a mess, AC broke, messy tables, Burger King employees totally ignored us until someone else told us they were closed, at 2pm
Pizza Hut employee was helping people
Luckily we were able to head to a nearby Harvey's with AC and active employees. Last stop here ever
This place needs a refresh badly
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was very slow, waited over 10mins with nobody in line just to place my order.
Although I ordered a turnover, it wasn't in the bag.
That said, great tasting and better than most food-wise.
Food: 5
Service: 3
Best service I've had in a long time. Girls were so friendly and helpful. Best fresh food I've had at a Burger King in forever. Tables were nice sparkly and clean. 10 out of 10 recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine Fries, Bacon King
Every table is dirty and I asked the manager for cleaner so I could wash a table. I was informed that they don't clean tables nor can I.
What is going on?
We just had a pandemic 4 years ago.
Talk about staff that does not care. It's so dirty in here, lots of flies too
Atmosphere: 1
Food: 1
Service: 1
One star for the location. Because the kitchen was very dirty, the staff unsmiling and the food really bad. The brand should look into this franchise seriously…
Atmosphere: 1
Food: 1
Service: 1
Went to this place for the first time, and entering the food court, I was already surprised by the high prices. Burgers are basically $10+. After ordering my chicken burger, I waited minute after minute. 10 minutes later, I found out that they… lost my receipt?! It took another 10 minutes (or more) for my order to be finally served. Not impressed at all by the service or the prices here. This place seems like an unorganized, obscure restaurant. Frankly, there are better places to have dinner.
Atmosphere: 3
Food: 4
Service: 1
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