Pizza Hut Express
625 Principale St, Casselman
(613) 400-4009
Recent Reviews
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Sub par pizza compared to other pizza hut, dough very different, menu different, offers not applicable and came burnt
Would give zero stars been standing here for 20 min ringing bell nobody has served us or came to the counter we drove out of our way to come here plain ridiculous!! Found out they only have one girl working and she has 3 jobs she has to work the hotel and the Pizza Hut at the same time. Owners need to hire more help. Also it seems they do not wipe down any counters or tables all dirty.
Service: 1
I ordered 8 wings and it took her hours to get it ready. Lack of staff. I barely heard her talking.
Atmosphere: 4
Food: 4
Service: 1
Very good pizza ! Consistently good. Good and rapid service. I come here often and i have always been satisfied. I will come back ?
Atmosphere: 5
Food: 5
Service: 5
They close at 7:25 pm
Atmosphere: 1
Service: 1
Ive been coming for 3 years and they never ever answer their phone so you always have to order in person and wait 45 minutes. Today I came all the way down and waited in line just to have the motel attendant close in front of me because there is only one staff for both (which is usually the case) and she cant handle the pizza shop while dealing with a motel problem. There is a better way here guys.
Girl that served us tonight, wasn't even at pizza hut, rang bell several times. Too busy chatting with staff at burger King. When she did serve us, her phone seemed more important. With someone talking on speaker with her or watching a video on loud. Not impressed.
Atmosphere: 1
Food: 1
Service: 1
Trash service, lady during the day is too busy gossiping about motel or gone for smoke brakes. We checked online for operating hours it opens at 9am it was 11:15am when we went to order, and she said she wasn’t ready.No wonder after all the trash talking she had been doing…. So we tried again later for pizza and wings, we had rented a room for 2 days. Well good luck! We stood there for 10 min, the girl obviously saw us we made eye contact also i was with my husband, he is a tall men not hard to go on notice, she never never got up to serve us, or never took her plugs out of her ears!!!!! ? When ask to speak to a manager. She said call the # online. A real bit*# will never go back! Awful customer service. Never got to order food.
Pizza was just edible... we got a medium pizza stuff crust. Special of the day was medium pizza and a free breadstick. When we got our order, I asked where the bread stick was? I was told oh I didn't know.... then was offered one after the fact.. not great business...I should not have had to ask, the sign was clearly right there at the cash. I told the lady she should take it down if that isn't really the special .....needless to day I want waiting another 20 minutes for a bread stick that should have been given as the special said.......very disappointing..... pizza hut corporation must and should investigate !!!!! False advertising !! Where would I write to the corporation itself ?? Unless no one cares about the reviews either.....
Food: 2
Service: 2
I tried placing an order at 6.15 pm 17th Nov and this girl told me they out of pizzas and than served 3 customers in front of me . Lazy workers should stay rather home.
Service: 1
Recommended dishes: Grilled Chicken Pizza
Restaurantji Recommends
The young lady is talking to us like she's mad... we are annoying her... nobody had pizza on the table, its burgerking or kfc... because shes
Atmosphere: 1
Food: 1
Service: 1
Ordered two pizzas and a garlic bread. Both pizzas were burnt. The vegetables on the Veggie Lover's are bare minimum. Service was not great either. It seemed like I was bothering her by picking up my pizza. It's annoying to see employees who obviously don't care with their Apple Earpods in their ears. Passed 5 garbage cans on my way into the Restauparc, and all of them were overflowing.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Veggie Lover
We came at 7:10 p.m. and the young blonde girl told us that it was closed, which is why we went to eat elsewhere (many other customers were told the same thing). Afterwards, what I imagine to be his superior comes and takes orders. So we ask him if they were really closed and we are told that they are open until 8 p.m. The superior asks the girl if she actually said they were closed and she begins to lie. Honestly, she lost several sales since we warned the people waiting (because no one was at the front or the employee was at the front, but ignored the customers) that it was closed.
Service: 1
Closes at 7:00pm.
Atmosphere: 1
Food: 1
Service: 1
Ordered on medium pepperoni pizza, was like 25 bucks. Barely any pepperoni or sauce on it. It took like 20 minutes and when the order was taken the server disappeared and was almost never at counter. I wanted to buy a drink but couldnt as nobody was there. I eventually gave up. Im not from the area but will skip this location going forward.
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