Pizza Hut Express

625 Principale St, Casselman
(613) 400-4009

Recent Reviews

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Hachemi

No one on reception, I had to wait like for 40mn for nothing , the kid wanted a pizza and we waited for nothing

Inder Boparai

if you don’t like working in a pizza shop please don’t come to work .Lady working in right now please go home this job is not for you (23,aug2025 Time 11:40am) she was on phone the whole time and when we ask for ketchup she said she don’t have and then we ask for chilli flakes she said she don’t have she didn’t even cut the slices properly . such a waste of money

Ayaz Khan

too slow and very bad customer service over priced

Service: 1

David Straka

Sub par pizza compared to other pizza hut, dough very different, menu different, offers not applicable and came burnt

Chris Rockwell

Would give zero stars been standing here for 20 min ringing bell nobody has served us or came to the counter we drove out of our way to come here plain ridiculous!! Found out they only have one girl working and she has 3 jobs she has to work the hotel and the Pizza Hut at the same time. Owners need to hire more help. Also it seems they do not wipe down any counters or tables all dirty.

Service: 1

Lynn Lee

I ordered 8 wings and it took her hours to get it ready. Lack of staff. I barely heard her talking.

Atmosphere: 4

Food: 4

Service: 1

Lyne Cocotte

Very good pizza ! Consistently good. Good and rapid service. I come here often and i have always been satisfied. I will come back ?

Atmosphere: 5

Food: 5

Service: 5

kiared mohamed

They close at 7:25 pm

Atmosphere: 1

Service: 1

Amberleigh Tremblay

Ive been coming for 3 years and they never ever answer their phone so you always have to order in person and wait 45 minutes. Today I came all the way down and waited in line just to have the motel attendant close in front of me because there is only one staff for both (which is usually the case) and she cant handle the pizza shop while dealing with a motel problem. There is a better way here guys.

Junkie Nothings

Girl that served us tonight, wasn't even at pizza hut, rang bell several times. Too busy chatting with staff at burger King. When she did serve us, her phone seemed more important. With someone talking on speaker with her or watching a video on loud. Not impressed.

Atmosphere: 1

Food: 1

Service: 1

Tact

Trash service, lady during the day is too busy gossiping about motel or gone for smoke brakes. We checked online for operating hours it opens at 9am it was 11:15am when we went to order, and she said she wasn’t ready.No wonder after all the trash talking she had been doing…. So we tried again later for pizza and wings, we had rented a room for 2 days. Well good luck! We stood there for 10 min, the girl obviously saw us we made eye contact also i was with my husband, he is a tall men not hard to go on notice, she never never got up to serve us, or never took her plugs out of her ears!!!!! ? When ask to speak to a manager. She said call the # online. A real bit*# will never go back! Awful customer service. Never got to order food.

Robert Gervais

Pizza was just edible... we got a medium pizza stuff crust. Special of the day was medium pizza and a free breadstick. When we got our order, I asked where the bread stick was? I was told oh I didn't know.... then was offered one after the fact.. not great business...I should not have had to ask, the sign was clearly right there at the cash. I told the lady she should take it down if that isn't really the special .....needless to day I want waiting another 20 minutes for a bread stick that should have been given as the special said.......very disappointing..... pizza hut corporation must and should investigate !!!!! False advertising !! Where would I write to the corporation itself ?? Unless no one cares about the reviews either.....

Food: 2

Service: 2

Akash Saini

I tried placing an order at 6.15 pm 17th Nov and this girl told me they out of pizzas and than served 3 customers in front of me . Lazy workers should stay rather home.

Service: 1

Recommended dishes: Grilled Chicken Pizza

Frank Charbonneau

The young lady is talking to us like she's mad... we are annoying her... nobody had pizza on the table, its burgerking or kfc... because shes

Atmosphere: 1

Food: 1

Service: 1

Trevor Smith

Ordered two pizzas and a garlic bread. Both pizzas were burnt. The vegetables on the Veggie Lover's are bare minimum. Service was not great either. It seemed like I was bothering her by picking up my pizza. It's annoying to see employees who obviously don't care with their Apple Earpods in their ears. Passed 5 garbage cans on my way into the Restauparc, and all of them were overflowing.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Veggie Lover

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