Pizza Hut Express

625 Principale St, Casselman
(613) 400-4009

Recent Reviews

Tact

Trash service, lady during the day is too busy gossiping about motel or gone for smoke brakes. We checked online for operating hours it opens at 9am it was 11:15am when we went to order, and she said she wasn’t ready.No wonder after all the trash talking she had been doing…. So we tried again later for pizza and wings, we had rented a room for 2 days. Well good luck! We stood there for 10 min, the girl obviously saw us we made eye contact also i was with my husband, he is a tall men not hard to go on notice, she never never got up to serve us, or never took her plugs out of her ears!!!!! ? When ask to speak to a manager. She said call the # online. A real bit*# will never go back! Awful customer service. Never got to order food.

Robert Gervais

Pizza was just edible... we got a medium pizza stuff crust. Special of the day was medium pizza and a free breadstick. When we got our order, I asked where the bread stick was? I was told oh I didn't know.... then was offered one after the fact.. not great business...I should not have had to ask, the sign was clearly right there at the cash. I told the lady she should take it down if that isn't really the special .....needless to day I want waiting another 20 minutes for a bread stick that should have been given as the special said.......very disappointing..... pizza hut corporation must and should investigate !!!!! False advertising !! Where would I write to the corporation itself ?? Unless no one cares about the reviews either.....

Food: 2

Service: 2

Akash Saini

I tried placing an order at 6.15 pm 17th Nov and this girl told me they out of pizzas and than served 3 customers in front of me . Lazy workers should stay rather home.

Service: 1

Recommended dishes: Grilled Chicken Pizza

Frank Charbonneau

The young lady is talking to us like she's mad... we are annoying her... nobody had pizza on the table, its burgerking or kfc... because shes

Atmosphere: 1

Food: 1

Service: 1

Trevor Smith

Ordered two pizzas and a garlic bread. Both pizzas were burnt. The vegetables on the Veggie Lover's are bare minimum. Service was not great either. It seemed like I was bothering her by picking up my pizza. It's annoying to see employees who obviously don't care with their Apple Earpods in their ears. Passed 5 garbage cans on my way into the Restauparc, and all of them were overflowing.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Veggie Lover

Ariane Lebreux

We came at 7:10 p.m. and the young blonde girl told us that it was closed, which is why we went to eat elsewhere (many other customers were told the same thing). Afterwards, what I imagine to be his superior comes and takes orders. So we ask him if they were really closed and we are told that they are open until 8 p.m. The superior asks the girl if she actually said they were closed and she begins to lie. Honestly, she lost several sales since we warned the people waiting (because no one was at the front or the employee was at the front, but ignored the customers) that it was closed.

Service: 1

Angelo V

Closes at 7:00pm.

Atmosphere: 1

Food: 1

Service: 1

Jet Moto

Ordered on medium pepperoni pizza, was like 25 bucks. Barely any pepperoni or sauce on it. It took like 20 minutes and when the order was taken the server disappeared and was almost never at counter. I wanted to buy a drink but couldnt as nobody was there. I eventually gave up. Im not from the area but will skip this location going forward.

Caroline Blondeau

We were served by the blonde girl who cared more about answering her texts than serving the customers. The wrong ingredients were put on our uncooked pizza which we didn't see till we got home. We threw it in the oven so we could eat it but it really didn't taste good. $26 down the drain.

Kimberley Vandenberghe

I ordered a veggie pizza and they put pepperoni on it (under the cheese). I was very unpleasantly surprised by this and ended up throwing the entire thing out. I will not be returning to this location again.

Jenn Atchison

Went there at 715... Website says it closes at 8pm and were refused service

cheyanne duval-nadon

We ordered a pizza from there and it wasn’t cooked at all, my boyfriend got food poisoning, the service was HORRIBLE.

Kevin Simpson

Would be nice if they would answer there phone!! Probably would get more business. But then again, The Lack of Staff !!

charif haidar

Our pizza took around 15 min but was worth it for a tasty freshly made meal

Melissa Ridehalgh

Was served by a young lady just a few moments ago. I believe her name was Naomi.She was so pleasant and welcomingThank you for turning my bad day into a better oneWe will be returning based off of the customer service alone!

Load More