i have been to big chief many times, and it has always been really good. amazing food, great service, etc. but today... was the complete opposite. my family and i decided to drive up to big chief for dinner tonight, and let me tell you, we regret that decision. there were 7 of us tonight, and we spent around $165 for all of our food. we ordered a super chief meal with texas fries, a rehab platter, a cheeseburger deluxe meal with a poutine, 2 fish and shrimp platters (one with texas fries), a footlong chili cheese dog deluxe meal, and a little chief hamburger meal. at first glace, everything looked good. the food looked delicious, and we were all excited to eat. however, after we took our first bites, we realized that something was off.
first of all, the batter on the fish was hard as a rock and was very hard to bite into, the deep fried mushrooms on the rehab platter were very overcooked and dried out, and the burgers... they were the worst thing we had ordered, actually inedible. every single one of them had a very strong and bad odor to them and they tasted awful, like they were rotten or something. honestly, the best thing we consumed today were the drinks.
so, we went up to the front to talk to someone and explain our situation, and they basically shut us down the entire time. they told us that nothing was wrong with the burgers because they were "made fresh today", and that nobody else had said anything about them so it must have been "just us".
we talked to THREE different employees about our situation, and not a single one of them would help us out. they told us that they couldn't do anything about it, no refund, nothing; and when we finally asked to speak to a manager, they told us that there was nobody in today, and that the next time that someone would be in wouldn't be until tuesday.
we used to LOVE big chief, but we all agreed that none of us would be back here. all of us left today with an empty stomach and a bad taste in our mouths.
Terrific food and selection, and their prices are very low for the amount of food you get in return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings, Large Marg Burger
T H
Excellent choice of menu from burgers and fries to Taco salad and more
Parking: Lots of parking in front of restaurant. May be difficult if it's super busy
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Super Chief Deluxe, Clubhouse Sandwich
Adam Petten
Great Place Reasonable prices
Atmosphere: 4
Food: 5
Service: 5
Janna Anger
The service was horrible and the burgers we received were undercooked. Both my husband and I got food poising and we're sick for two days. Save your money and go into town.
Atmosphere: 1
Food: 1
Service: 1
Aaron Davis
this place is mouth watering good. be prepared to pay though it's pricey. take your date here buy not something you wanna bring the whole family too on a budget unless you make the big bucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Chief Bacon Cheeseburger, Deluxe with Fries & Slaw
Their food is always delicious, anytime we want a burger 🍔 this is where we go! ❤️
Atmosphere: 5
Food: 5
Service: 5
We love it here, simple and delicious every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Pricey, but wow ! Good food ,hot ! Worth waiting for
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Woody Burger Deluxe
The fact that I drive to wallaceburg from Sarnia just for their food should say all that needs to be said. They're the best around. Period.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger, Fries
Pricey meals with so-so quality food. Dump the frozen fries and invest in fresh cut fies instead and you'll have people lining up at the door...
Atmosphere: 3
Food: 3
Service: 3
Great place to eat ?
Atmosphere: 5
Food: 5
Service: 5
Great place to grab a burger! Fries are always the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Fish
Good olde skoole burger joint Wallaceburg area. Liam the serve was great and funny but didn't do the Large Marge.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger Deluxe with Poutine, Cheeseburger, Deluxe with Fries & Slaw
Enjoy taking the drive to visit this place. Food is always tasty and never have a complaint.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Shrimp Basket, Hamburger, Fries, Onion Rings
oh god, where do i even start?
i have been to big chief many times, and it has always been really good. amazing food, great service, etc. but today... was the complete opposite. my family and i decided to drive up to big chief for dinner tonight, and let me tell you, we regret that decision. there were 7 of us tonight, and we spent around $165 for all of our food. we ordered a super chief meal with texas fries, a rehab platter, a cheeseburger deluxe meal with a poutine, 2 fish and shrimp platters (one with texas fries), a footlong chili cheese dog deluxe meal, and a little chief hamburger meal. at first glace, everything looked good. the food looked delicious, and we were all excited to eat. however, after we took our first bites, we realized that something was off.
first of all, the batter on the fish was hard as a rock and was very hard to bite into, the deep fried mushrooms on the rehab platter were very overcooked and dried out, and the burgers... they were the worst thing we had ordered, actually inedible. every single one of them had a very strong and bad odor to them and they tasted awful, like they were rotten or something. honestly, the best thing we consumed today were the drinks.
so, we went up to the front to talk to someone and explain our situation, and they basically shut us down the entire time. they told us that nothing was wrong with the burgers because they were "made fresh today", and that nobody else had said anything about them so it must have been "just us".
we talked to THREE different employees about our situation, and not a single one of them would help us out. they told us that they couldn't do anything about it, no refund, nothing; and when we finally asked to speak to a manager, they told us that there was nobody in today, and that the next time that someone would be in wouldn't be until tuesday.
we used to LOVE big chief, but we all agreed that none of us would be back here. all of us left today with an empty stomach and a bad taste in our mouths.
would not recommend.
Restaurantji Recommends
Terrific food and selection, and their prices are very low for the amount of food you get in return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Onion Rings, Large Marg Burger
Excellent choice of menu from burgers and fries to Taco salad and more
Parking: Lots of parking in front of restaurant. May be difficult if it's super busy
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Super Chief Deluxe, Clubhouse Sandwich
Great Place
Reasonable prices
Atmosphere: 4
Food: 5
Service: 5
The service was horrible and the burgers we received were undercooked. Both my husband and I got food poising and we're sick for two days. Save your money and go into town.
Atmosphere: 1
Food: 1
Service: 1
this place is mouth watering good. be prepared to pay though it's pricey. take your date here buy not something you wanna bring the whole family too on a budget unless you make the big bucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Chief Bacon Cheeseburger, Deluxe with Fries & Slaw
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