This place is a disaster, food good one time then terrible the next, today January 23rd, its minus 20 outside, and they are operating dining room ICE COLD no heat, Employee in there taking her break bundled up like shes outside. Management is everything, this place is a mess!!! I'll never spend a dime here again. Just because you can buy a franchise resturant doesnt mean you should.
Atmosphere: 1
Food: 1
Service: 1
Prince Sindra
Food is pretty good, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Chuck anson
KFC Pretty good! Staff member who made my food was a nice and polite guy. Place was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Tracy M
Female regional manager called. She was terrible. . Food was terrible.
Atmosphere: 1
Food: 1
Service: 1
Pardeep Kaur
Good customer service
Atmosphere: 5
Food: 5
Service: 5
jeffR20001
Went to KFC in a snowstorm. No other customers Took 20 minutes for four of them to make me two twisters. This KFC in particular Is Extremely slow.
Atmosphere: 1
Food: 3
Service: 1
Jessica Sangelais
Ordered a bucket meal that comes with fries and two sides and chicken popcorn. Added side of gravy. 3/6 items were missing. Didn't receive one of the sides(macaroni salad), fries and popcorn chicken. Called store and they ensured some items were put in. Um nope. They definitely weren't. Finally agreed to give missing items. Had to drive back to store for items. Order was 60$ to only receive 3 items. Horrible customer service when we called. I see why there's so many rants about this place. Wasted our time, money and fuel for some soggy food.
*Addition* went through the positive reviews and my guts telling me that most of them are fake or know the owner/workers.
Atmosphere: 1
Food: 1
Service: 1
Susan Rivait
I went to this establishment yesterday afternoon. The chicken was super greasy and dark (looked like oil needed to be changed). The fries were not very warm. 3 of us ate this meal and all 3 of us were sick afterwards. Quality control was very clearly lacking. Aside from the bad quality of the food the service was lacking. Nobody greeted me on my arrival to the restaurant or offered any assistance in ordering. If it was just the lack of service that would be one thing but the bad quality of the food is another.
Alex Nute
KFC does not want customer interaction with their employees. If you pay with anything but cash you have order at a kiosk. If you make any substitutions you need to get assistance. If you have coupons of any sort you need to get assistance. When your food is ready listen for them to yell out your name then go through orders on counter for yours. Then get your own pop and condiments. Customer care is a thing of the past.
Atmosphere: 2
Food: 4
Service: 2
anna dyck
My family and I went here for lunch it was so freaking cold it felt like they had there A/C on you couldn't even enjoy your food plus the service was very crappy . Definitely not going there anytime soon again
Placed an order came 15min later and waiting another 10–15 minutes without anyone even acknowledging me. Staff were sweeping the dining room and walking by, but no one asked if I needed help. I finally had to speak up and say something then my food came out within a minute.
Very disappointed with the service. I don’t usually leave reviews, but this experience was not acceptable.
Food: 3
Service: 1
Karamjit Singh
One of the worst pickup locations. Staff always made you wait for long time and if you see them they are always busy in their talks.
Atmosphere: 1
Service: 1
Honey
Ordered 3 piece chicken combo food was fresh and tasty. Staff is also very polite
Atmosphere: 5
Food: 5
Service: 5
hardeep singh
Ordered Big Crunch combo food was soo good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Akash parekh
Amazing customer service by Prabh. She was super fast and helpful. Food was grate and was served on time.
This place is a disaster, food good one time then terrible the next, today January 23rd, its minus 20 outside, and they are operating dining room ICE COLD no heat, Employee in there taking her break bundled up like shes outside. Management is everything, this place is a mess!!! I'll never spend a dime here again. Just because you can buy a franchise resturant doesnt mean you should.
Atmosphere: 1
Food: 1
Service: 1
Food is pretty good, friendly staff
Atmosphere: 5
Food: 5
Service: 5
KFC Pretty good! Staff member who made my food was a nice and polite guy. Place was nice and clean.
Atmosphere: 5
Food: 5
Service: 5
Female regional manager called. She was terrible. . Food was terrible.
Atmosphere: 1
Food: 1
Service: 1
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Went to KFC in a snowstorm. No other customers Took 20 minutes for four of them to make me two twisters. This KFC in particular Is Extremely slow.
Atmosphere: 1
Food: 3
Service: 1
Ordered a bucket meal that comes with fries and two sides and chicken popcorn. Added side of gravy. 3/6 items were missing. Didn't receive one of the sides(macaroni salad), fries and popcorn chicken. Called store and they ensured some items were put in. Um nope. They definitely weren't. Finally agreed to give missing items. Had to drive back to store for items. Order was 60$ to only receive 3 items. Horrible customer service when we called. I see why there's so many rants about this place. Wasted our time, money and fuel for some soggy food.
*Addition* went through the positive reviews and my guts telling me that most of them are fake or know the owner/workers.
Atmosphere: 1
Food: 1
Service: 1
I went to this establishment yesterday afternoon. The chicken was super greasy and dark (looked like oil needed to be changed). The fries were not very warm. 3 of us ate this meal and all 3 of us were sick afterwards. Quality control was very clearly lacking.
Aside from the bad quality of the food the service was lacking. Nobody greeted me on my arrival to the restaurant or offered any assistance in ordering.
If it was just the lack of service that would be one thing but the bad quality of the food is another.
KFC does not want customer interaction with their employees. If you pay with anything but cash you have order at a kiosk. If you make any substitutions you need to get assistance. If you have coupons of any sort you need to get assistance. When your food is ready listen for them to yell out your name then go through orders on counter for yours. Then get your own pop and condiments. Customer care is a thing of the past.
Atmosphere: 2
Food: 4
Service: 2
My family and I went here for lunch it was so freaking cold it felt like they had there A/C on you couldn't even enjoy your food plus the service was very crappy . Definitely not going there anytime soon again
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Placed an order came 15min later and waiting another 10–15 minutes without anyone even acknowledging me. Staff were sweeping the dining room and walking by, but no one asked if I needed help. I finally had to speak up and say something then my food came out within a minute.
Very disappointed with the service. I don’t usually leave reviews, but this experience was not acceptable.
Food: 3
Service: 1
One of the worst pickup locations. Staff always made you wait for long time and if you see them they are always busy in their talks.
Atmosphere: 1
Service: 1
Ordered 3 piece chicken combo food was fresh and tasty. Staff is also very polite
Atmosphere: 5
Food: 5
Service: 5
Ordered Big Crunch combo food was soo good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service by Prabh. She was super fast and helpful. Food was grate and was served on time.
Atmosphere: 5
Food: 5
Service: 5
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