Wendy's
450 St Clair St, Chatham
(519) 351-6653
Recent Reviews
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Going downhill lately. Last 5 times in a row we ate here or gone to drive-thru and our order is wrong. Normally brush it off as mistakes happen, have gone back to correct before when most of a meal was forgotten. But the more recent visit, one of 3 order was a completely wrong item. Another was missing sour cream, utensils from the meal and the drink lids were all loose. What a mess.
Food: 4
Service: 3
Food is normally pretty good and they are decently quick.
Atmosphere: 4
Food: 4
Service: 4
Staff was nice frosty was good and th chicken nuggets are good to.
Atmosphere: 5
Food: 5
Service: 5
Guy in there was very rude, then proceeded to go to the back and talk about us to the other staff while we are in ear shot, totally inexcusable and highly unprofessional
All because they are supposed to close at 12am and they said they were closing at 10 it says on the website and on Google that the drive thru and dinning room hrs are 6:30am - 12:00am
Atmosphere: 1
Food: 3
Service: 1
Got a single hamburger and it wasn't as hot as I expected. I didn't go back to tell them.
Atmosphere: 5
Food: 3
Service: 5
I had never experienced this bad customer service at Wendy’s before but today I asked for chicken sauce, but apparently it’s called something else here. Instead of simply explaining, the guy gave me attitude and even made fun of me for not knowing the exact name. A little courtesy and better customer service would have gone a long way.”
Service: 1
I don't know who you had making the chicken today but you need to promote them to chicken manager. Would've been full 5 stars if there wasn't a shirtless guy eating. Health code violation 😞.
Atmosphere: 3
Food: 5
Service: 5
food take longer then any other fast food in town its a 50/50 chance you get the right food and the dining area is not clean
If you want snobby servers, overpriced ant-sized steaks, and this is the perfect place for you. Service takes forever, and the steaks are tiny...
The food is good for fast food.
Restaurantji Recommends
Good and fast food. People are always nice.
Just went through the drive thru. Order a #1 and a #2 combo. Requested the burger for the first combo be plain. Yep no problem. Get to the window. Pay my almost $33 via tap. Because debit is not allowing cards to be inserted. Fine. Ask the person handing me the food. Is my burger plain. She asks the other 2 people standing there. Yep yep. Ok you’re all good. Get home. Not plain. Call. No answer. No answer. Well now I’m pissed and hungry. Drive back. Well we need a receipt. They didn’t give me one. Well how do we know the order is wrong 🤬🤬🤬. Give me a cheeseburger plain it’s hot but everything else is cold because of all the extra running around
The manager with a pony tail was a complete douche bag, to start I asked for a certain thing and he replied in very rude manner, as we got up to the window I had points ready to scan and he kept really rudely to tilt my phone etc. the customer service at least from the manager was absolutely horrible.
Food: 2
Yesterday i was go for getting my odder around 10:30 to 11:00 pm but she behaved very rude. I didn’t like the behave of your staff maybe your staff member name is alina take strict action on her. We have very bad experience.
I amdelivery driver i came here at 10 pm feb 4
I ask here about my order politely and she started bikering and she became very rude telling me that she needs time to prepare the order and she angrily told me to come after 5 mint i told her that it is not my fault thats why i ask her name to put the review alina
Atmosphere: 1
Food: 1
Service: 1
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