Great pizza, quick last minute of the day pickup and it was hot and very fresh! Wonderful
Atmosphere: 5
Food: 5
Service: 5
K m
I really would love to see dinein being offered again not ordering at the front and having them bring your food in boxes that could be used on plates it is such a waste of cardboard not good fir the environment ?
Lisa Nadolski
Ordered delivery. Have never had an issue in past and always tip driver well (including this time). Order did not arrive. I called and after being provided with several ‘non-solutions’ (and basically being called fat by the person in the line - who doesn’t know me), I was finally advised I would get a refund. Refund never came. When I called back I kept getting the run around and was even hung up on. I was always calm, but firm in that I would accept nothing short of my money back, since I received no product, or delivery service.I even tried reaching out to head office, but no luck. Eventually had to file dispute with credit card company, which takes time. I am out a not insignificant amount of money for a product I never received, from a ‘reputable’ company.I understand that errors happen, but the lack of customer service in fixing the problem has been astonishing. Will never order from here again because of this - their lack of management service. Disappointing.
Service: 1
Sak M
Regular customer and I always have trouble ordering via the Pizza Hut app. I was having trouble placing my order and had to walk in to the restaurant. Adrian was great and offered great service!
Atmosphere: 3
Food: 4
Service: 5
Lisa Legue
I ordered a pizza with no onions. I waited for them to make it. I got all the way home before I noticed it was covered with onions. I told the girl 3 times...no onions !!. I won't be
Food: 2
JULIA MAGYAR
Good food and fast service for a good price.
Andrea S.S
Staff are friendly and food is almost always on time. Of course I wish the prices were lower but that's high everywhere.
Atmosphere: 5
Food: 5
Service: 5
Adam McGrath
We went in to place a take out order last weekend, seemed like they were wrapping up for the night, so I felt like I was a bother when I realized, but without hesitation the staff instantly helped us. I never got his name, but our receipt said "The Top G". Hands down one of the best customer experiences I've ever had. He was so pleasant and helpful from the moment we walked in, doing his best to make polite conversation and help us find the best menu options and available deals. Took our order after giving us a minute to think it over. We went out to our car to wait for the 15 min cook time, at 12 mins he brought our pizza out to us. I'm from Toronto, and I've never had that level of customer service in my life. He genuinely cared about our experience.
Atmosphere: 5
Food: 5
Service: 5
Grunt Waghorn
Poor service. No wait staff. Like a high school cafeteria. The owners Kids running around being annoying. Horrible experience. ?Parking: We were the only customers ?
Atmosphere: 1
Food: 2
Service: 1
August Barbosa
Super cool manager and office staff. Been getting take out from here for a while and had very few complications. The staff doesn't seem at all bothered by order update checks form the customer, and is super friendly.
Adrian was running the place tonight. Helped me a bunch, great service, super friendly guy! Amazing!!
Atmosphere: 5
Food: 5
Service: 5
Niles Lowki
You cant just buy a business, you also need to run it efficiently. politeness and common courtesy is essential.
Atmosphere: 1
Food: 1
Service: 1
Marc Debelleval
Very over priced. 3 item med pizza with stuff crust 29.00..Any other place would be 18.00
Atmosphere: 1
Food: 1
Service: 4
Manoj Panda
The pizza we ordered was good , fresh and tasty . The price was reasonable and we had a quick bite to Bc take care of our hunger . They can make the environment better .
Atmosphere: 2
Food: 4
Service: 4
Jack Ryan
You cant just buy a business, you also need to run it efficiently. politeness and common courtesy is essential.
Great pizza, quick last minute of the day pickup and it was hot and very fresh! Wonderful
Atmosphere: 5
Food: 5
Service: 5
I really would love to see dinein being offered again not ordering at the front and having them bring your food in boxes that could be used on plates it is such a waste of cardboard not good fir the environment ?
Ordered delivery. Have never had an issue in past and always tip driver well (including this time). Order did not arrive. I called and after being provided with several ‘non-solutions’ (and basically being called fat by the person in the line - who doesn’t know me), I was finally advised I would get a refund. Refund never came. When I called back I kept getting the run around and was even hung up on. I was always calm, but firm in that I would accept nothing short of my money back, since I received no product, or delivery service.I even tried reaching out to head office, but no luck. Eventually had to file dispute with credit card company, which takes time. I am out a not insignificant amount of money for a product I never received, from a ‘reputable’ company.I understand that errors happen, but the lack of customer service in fixing the problem has been astonishing. Will never order from here again because of this - their lack of management service. Disappointing.
Service: 1
Regular customer and I always have trouble ordering via the Pizza Hut app. I was having trouble placing my order and had to walk in to the restaurant. Adrian was great and offered great service!
Atmosphere: 3
Food: 4
Service: 5
I ordered a pizza with no onions. I waited for them to make it. I got all the way home before I noticed it was covered with onions. I told the girl 3 times...no onions !!. I won't be
Food: 2
Good food and fast service for a good price.
Staff are friendly and food is almost always on time. Of course I wish the prices were lower but that's high everywhere.
Atmosphere: 5
Food: 5
Service: 5
We went in to place a take out order last weekend, seemed like they were wrapping up for the night, so I felt like I was a bother when I realized, but without hesitation the staff instantly helped us. I never got his name, but our receipt said "The Top G". Hands down one of the best customer experiences I've ever had. He was so pleasant and helpful from the moment we walked in, doing his best to make polite conversation and help us find the best menu options and available deals. Took our order after giving us a minute to think it over. We went out to our car to wait for the 15 min cook time, at 12 mins he brought our pizza out to us. I'm from Toronto, and I've never had that level of customer service in my life. He genuinely cared about our experience.
Atmosphere: 5
Food: 5
Service: 5
Poor service. No wait staff. Like a high school cafeteria. The owners Kids running around being annoying. Horrible experience. ?Parking: We were the only customers ?
Atmosphere: 1
Food: 2
Service: 1
Super cool manager and office staff. Been getting take out from here for a while and had very few complications. The staff doesn't seem at all bothered by order update checks form the customer, and is super friendly.
Food: 5
Service: 5
Restaurantji Recommends
Adrian was running the place tonight. Helped me a bunch, great service, super friendly guy! Amazing!!
Atmosphere: 5
Food: 5
Service: 5
You cant just buy a business, you also need to run it efficiently. politeness and common courtesy is essential.
Atmosphere: 1
Food: 1
Service: 1
Very over priced. 3 item med pizza with stuff crust 29.00..Any other place would be 18.00
Atmosphere: 1
Food: 1
Service: 4
The pizza we ordered was good , fresh and tasty . The price was reasonable and we had a quick bite to Bc take care of our hunger . They can make the environment better .
Atmosphere: 2
Food: 4
Service: 4
You cant just buy a business, you also need to run it efficiently. politeness and common courtesy is essential.