I ordered a simple cheese flatbread pizza, but what I received was very disappointing. The pizza was covered in thick, uneven patches of plain tomato sauce with very little cheese, and the overall presentation looked unfinished. The taste was unpleasant, almost stale, as if it had been sitting out for some time. This was far from the quality expected when ordering something as basic as a cheese flatbread pizza.
E. T
So very friendly and welcoming. I will go out of my way to go to this Tim Hortons. I’ve never had a bad coffee and the Staff personalize your experience
Atmosphere: 5
Food: 5
Service: 5
Joe Webster
The server Tammy was amazing. Called me by name very pleasant and the service was amazingly fast. Order was complete
Atmosphere: 5
Food: 5
Service: 5
JJ Robington
The washroom was filthy, reflecting neglect over several days/ weeks. The floor had long-standing dirt; the mirror was clouded with dried water spots. The toilet needed a thorough scrub. There were discarded paper napkins everywhere and the walls/ door had black marks. The restaurant was no cleaner. There was a very foul odor in the main foyer area. The glass doors leading into the restaurant were smothered in smears and handprints. The floors were filthy. Wall decor ( in particular, the large picture of Tim Horton) was caked with smudges and dust. It took over 8 minutes to get a toasted bagel, and it wasn't even toasted properly. It was cold and doughy, and the butter hadn't even melted. This place needs a manager who can show leadership and delegate effectively. Employees need further training on food preparation and restaurant cleanliness.
Atmosphere: 1
Food: 2
Service: 2
S K
Worst Pizza Experience Ever
I recently visited Tim Hortons and had one of the most disappointing food experiences of my life.
The chicken pizza was awful — unpleasant smell like spoiled chicken, undercooked, and both pizzas weren’t even cut, making them hard to separate. The taste and smell were so bad I’ve lost all interest in pizza.
By far my worst dining experience ever. I will never order pizza from this Tim Hortons branch again. Store management must take food quality seriously to prevent this from happening to others.
Atmosphere: 3
Food: 1
Service: 1
Aly Nicole
Drive through was very fast and great service!
Atmosphere: 5
Food: 5
Service: 5
Lainey L
I had the best experience with one of the workers yesterday, she was the sweetest and very friendly. Shout out to ashlyn for best customer service! Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Drew Reaume
There is this very rude and disrespectful old deff lady that goes there litteraly always, and on camp day of all days while the news was there they maid me and my girlfriend who are both paying customers as well as struggling and homeless currently leave. Discrimination against people who struggle but claim to want to help children who struggle.... I call bs 🫡 that being said thanks for the 3 wrist bands hope you guys enjoy my name on your wall as well, won't be donating again I tell you that much.
Atmosphere: 1
Food: 5
Service: 5
Maxine Lieder
i didn’t get her name but the one girl who brought our food out was such an angel! she complimented my nails and was so cute and funny. please give her a raise she is amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Dani F
Always friendly. They get my order right each and everytime. Thank you
I bought a hot chocolate and it was much more watery than usual, so I asked for a replacement and the man working (Reese) was very happy to get me a new one. He was kind, apologetic, and quick to make it right. (Written by Hannah)
Sarah Snelgrove
Always good service.
Atmosphere: 5
Food: 5
Service: 5
Andre Carron
The staff here are so friendly. It’s always a welcoming environment with fast service when I get my morning coffee! Love this restaurant
Nikhil Vashi
Went through the drive-thru around 2 AM with friends to order 4 drinks. The service was extremely slow — took almost 30 minutes just to place our order. The staff member was very rude, didn’t listen properly, and refused to scan our rewards app. We’ve always ordered original iced coffee with vanilla syrup, but she kept insisting it was something else and got confused when we tried to clarify. Overall, a really frustrating and disappointing experience.
Michael Grail
The staff are great and service is fast. Thank you.
I ordered a simple cheese flatbread pizza, but what I received was very disappointing. The pizza was covered in thick, uneven patches of plain tomato sauce with very little cheese, and the overall presentation looked unfinished. The taste was unpleasant, almost stale, as if it had been sitting out for some time. This was far from the quality expected when ordering something as basic as a cheese flatbread pizza.
So very friendly and welcoming. I will go out of my way to go to this Tim Hortons. I’ve never had a bad coffee and the Staff personalize your experience
Atmosphere: 5
Food: 5
Service: 5
The server Tammy was amazing. Called me by name very pleasant and the service was amazingly fast. Order was complete
Atmosphere: 5
Food: 5
Service: 5
The washroom was filthy, reflecting neglect over several days/ weeks. The floor had long-standing dirt; the mirror was clouded with dried water spots. The toilet needed a thorough scrub. There were discarded paper napkins everywhere and the walls/ door had black marks. The restaurant was no cleaner. There was a very foul odor in the main foyer area. The glass doors leading into the restaurant were smothered in smears and handprints. The floors were filthy. Wall decor ( in particular, the large picture of Tim Horton) was caked with smudges and dust.
It took over 8 minutes to get a toasted bagel, and it wasn't even toasted properly. It was cold and doughy, and the butter hadn't even melted.
This place needs a manager who can show leadership and delegate effectively. Employees need further training on food preparation and restaurant cleanliness.
Atmosphere: 1
Food: 2
Service: 2
Worst Pizza Experience Ever
I recently visited Tim Hortons and had one of the most disappointing food experiences of my life.
Order:
• Chicken Parmesan Flatbread
• Cheese Flatbread
• XL Orange Pekoe Steeped Tea (cream, sugar)
• Hot Chocolate with Whipped Topping
• Timbits Birthday Cake
The chicken pizza was awful — unpleasant smell like spoiled chicken, undercooked, and both pizzas weren’t even cut, making them hard to separate. The taste and smell were so bad I’ve lost all interest in pizza.
By far my worst dining experience ever. I will never order pizza from this Tim Hortons branch again. Store management must take food quality seriously to prevent this from happening to others.
Atmosphere: 3
Food: 1
Service: 1
Drive through was very fast and great service!
Atmosphere: 5
Food: 5
Service: 5
I had the best experience with one of the workers yesterday, she was the sweetest and very friendly. Shout out to ashlyn for best customer service! Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
There is this very rude and disrespectful old deff lady that goes there litteraly always, and on camp day of all days while the news was there they maid me and my girlfriend who are both paying customers as well as struggling and homeless currently leave. Discrimination against people who struggle but claim to want to help children who struggle.... I call bs 🫡 that being said thanks for the 3 wrist bands hope you guys enjoy my name on your wall as well, won't be donating again I tell you that much.
Atmosphere: 1
Food: 5
Service: 5
i didn’t get her name but the one girl who brought our food out was such an angel! she complimented my nails and was so cute and funny. please give her a raise she is amazing!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Always friendly. They get my order right each and everytime. Thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I bought a hot chocolate and it was much more watery than usual, so I asked for a replacement and the man working (Reese) was very happy to get me a new one. He was kind, apologetic, and quick to make it right. (Written by Hannah)
Always good service.
Atmosphere: 5
Food: 5
Service: 5
The staff here are so friendly. It’s always a welcoming environment with fast service when I get my morning coffee! Love this restaurant
Went through the drive-thru around 2 AM with friends to order 4 drinks. The service was extremely slow — took almost 30 minutes just to place our order. The staff member was very rude, didn’t listen properly, and refused to scan our rewards app. We’ve always ordered original iced coffee with vanilla syrup, but she kept insisting it was something else and got confused when we tried to clarify. Overall, a really frustrating and disappointing experience.
The staff are great and service is fast. Thank you.
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