My order is always a Cinnamon Raisin Bagel Double Toasted with Plain Cream cheese. On Wednesday was served a Poppy Seed not Toasted. This morning received the correct Bagel 🥯 but guess what it wasn't Toasted. How hard is it for an employee to read the Screen and provide the customer with the correct product requested. Previously was stopping at Tim's in Dowling, stopped going there due to the exact reason now receiving at Chelmsford. Unbelievable customer service we get at the Drive through....Steve
Vanessa
amazing service
Atmosphere: 5
Food: 5
Service: 5
Derrick Ransom
Sorry guys normally fine. Today the coffee sucked
Delia Ross
I go later at night, I work all day now with 2 jobs. The man who works night , always is really rude, acts annoying and makes me feel like I’m doing something wrong. Last night my hot chocolate tasted like hot water 😞
Atmosphere: 4
Food: 3
Service: 2
Guy Moncion
Used drive through. Terrible experience, extremely long wait (10 minutes) because someone 3 cars ahead ordered pizza!!! PLEASE drop these from your drive through menu !! It's a donut, coffee and sandwich shop.
Service: 4
Veranda Well (Vera)
Always get a rude man, but the others are nice. Food is ok but not great.
Atmosphere: 2
Food: 3
Service: 2
Jacob Harley
Orders are frequently made wrong and espresso added to orders will be missed and you will have to correct it. Employees are not taught how to correctly remove items from orders and frequently charge extra for cheese already on wraps. Overall bad management, even to the point of having freshly burnt employees work without treatment.
Atmosphere: 3
Food: 2
Service: 2
Vey A
No chili, no wedges (not surprised about the wedges tho) Took almost fifteen minutes to get two iced capps and two ham sandwiches.... & ladies room smelled awful, and clearly hadn't been properly cleaned in a long time Also trash bin overflowing in the washroom Dining area needed to be bussed as well, trash left on almost every table
Atmosphere: 2
Food: 4
Service: 2
GREAT GREAT
Great customer service by elder guys and younger guys
Atmosphere: 5
Food: 5
Service: 5
Arthur Parratt
Missed my turn into mcdonalds for a 1.25 coffee( that tastes better)
Figured id just grab a quick coffee here instead, and did I regret it.
Lined up to the door, lineup not even moving.
There is no reason to be so understaffed at 930am.
Great customer service by elder guys and younger guys
Atmosphere: 5
Food: 5
Service: 5
David Mcgibbon
Always good
Atmosphere: 5
Food: 5
Service: 5
ROXANE LEVAC
I always preferred the Lasalle location but too many high school idjits go there!
Atmosphere: 4
Food: 4
Service: 4
Berto s.
Busy, long line and poorly staffed. No cold beverage options were available when I went, on a hot summer day. Average service. Really standardized portions.
Atmosphere: 1
Food: 2
Service: 1
Pietro Mastroianni
My Apple fritter was frozen got 2 of them had to throw them out,commercial says always fresh, oh ya for sure from the freezer ?
My order is always a Cinnamon Raisin Bagel Double Toasted with Plain Cream cheese.
On Wednesday was served a Poppy Seed not Toasted.
This morning received the correct Bagel 🥯 but guess what it wasn't Toasted. How hard is it for an employee to read the Screen and provide the customer with the correct product requested.
Previously was stopping at Tim's in Dowling, stopped going there due to the exact reason now receiving at Chelmsford. Unbelievable customer service we get at the Drive through....Steve
amazing service
Atmosphere: 5
Food: 5
Service: 5
Sorry guys normally fine. Today the coffee sucked
I go later at night, I work all day now with 2 jobs. The man who works night , always is really rude, acts annoying and makes me feel like I’m doing something wrong.
Last night my hot chocolate tasted like hot water 😞
Atmosphere: 4
Food: 3
Service: 2
Used drive through. Terrible experience, extremely long wait (10 minutes) because someone 3 cars ahead ordered pizza!!! PLEASE drop these from your drive through menu !! It's a donut, coffee and sandwich shop.
Service: 4
Always get a rude man, but the others are nice. Food is ok but not great.
Atmosphere: 2
Food: 3
Service: 2
Orders are frequently made wrong and espresso added to orders will be missed and you will have to correct it. Employees are not taught how to correctly remove items from orders and frequently charge extra for cheese already on wraps. Overall bad management, even to the point of having freshly burnt employees work without treatment.
Atmosphere: 3
Food: 2
Service: 2
No chili, no wedges (not surprised about the wedges tho)
Took almost fifteen minutes to get two iced capps and two ham sandwiches....
& ladies room smelled awful, and clearly hadn't been properly cleaned in a long time
Also trash bin overflowing in the washroom
Dining area needed to be bussed as well, trash left on almost every table
Atmosphere: 2
Food: 4
Service: 2
Great customer service by elder guys and younger guys
Atmosphere: 5
Food: 5
Service: 5
Missed my turn into mcdonalds for a 1.25 coffee( that tastes better)
Figured id just grab a quick coffee here instead, and did I regret it.
Lined up to the door, lineup not even moving.
There is no reason to be so understaffed at 930am.
My time isnt your profits... I left.
Restaurantji Recommends
Great customer service by elder guys and younger guys
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
I always preferred the Lasalle location but too many high school idjits go there!
Atmosphere: 4
Food: 4
Service: 4
Busy, long line and poorly staffed. No cold beverage options were available when I went, on a hot summer day. Average service. Really standardized portions.
Atmosphere: 1
Food: 2
Service: 1
My Apple fritter was frozen got 2 of them had to throw them out,commercial says always fresh, oh ya for sure from the freezer ?
Atmosphere: 5
Food: 1
Service: 5
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