They are really cheaping out on the amount of toppings they put on. I ordered a rotisserie chicken wrap, I got about 2 ounces of chicken, 2 pieces tomatoes, 2 pieces of cucumbers, 2 pieces of jalapeno peppers, 3 pieces of hot peppers, 3 leafs of spinach, 3 pieces of black olives, a pinch of lettuce and a quick squirt of sweet onion sauce. I was looking at the employee making it and I thought maybe I was on some prank show or something, I have been to many Subways and never have I seen any Subway location be so stingy on the toppings. After I realized it wasn't a prank I commented to the subway employee that hey I'm paying like $8.00 for this, usually at other locations they make it bigger with more meat and more toppings. I'm not sure if maybe the employee didn't understand English but I got no response. I even had to ask for a bag, the wrap was just handed over to me in the paper it was wrapped in lol. I'm not putting the blame on the employee, this is improper training and it's usually the management telling them to put less meat and less topping to maximize profits and I know this as a fact because at another Subway location they gave me a lettuce wrap. It was 3/4 lettuce and 1/4 the rest of the ingredients and the employee told me they are told to put more lettuce to fill it up because it's the cheapest ingredient. Anyway, it is what it is. I'll just go to the other Sunday location a few minutes up the highway from now on. I will remain a Subway customer except for wherever there is a Jersey Mike's.
Dhruvanshi Patel
I would like to say that it was twice that i visited this location but comparatively last time i was treated very bad so i decided not to choose this location but this time i am so amazed that this guy ‘harsh’ was so kind and sweet to us. I really appreciate him for his kindness and support. Thank you for the sub sandwich and thank you for treating us well!!!
Atmosphere: 5
Food: 5
Service: 5
Chris Johnston
Sanitation is not a top priority anymore since it sold out to India. Usually dirty. I stopped eating subway over 5yrs ago. The bread isn't healthy nor is all the highly processed meat.
Atmosphere: 1
Food: 1
Service: 1
Robert Sullivan
Today, 8.05 am, I visited the store and was told by the woman behind the counter that they open at 8.15. Not true, they open at 8am, but the staff was not ready to serve customers. Her personality and politeness was zero and so was the male sitting at a table, who was giving her no assistance and gave me the stare down. Rude, and I was clearly bothering both of them by being a customer walking into the store. So what we have here, is my second local Subway that I will never enter again as the management/owner, is negligent, who I believe is the same individual as the Waubashene store. This owner fails badly at training the staff to abide by the franchise agreement and Subway corporate should take notice. If you choose to open the store late because your staff is late, you have lost my business once again. How about hire someone local and train them properly, instead of your obvious hiring practices that if I can remind you, this is illegal in Canada. You are supposed to hire the best person for the job, instead of which friend or family member that you choose. All of these words are things that people are too afraid to say, but I am saying it. I expect the usual fake 5-star reviews to follow this posting, people are not stupid, they see right through it.
Jod Howel
My experience has been that a few times I have walked over to Subway about 10 to 9 and it has been closed twice both times with staff leaving. Why doed the website say 930 as well as the sign on the window?? Iy should be updated to save me from the walk in the cold walking with a crutch
TAMMY Olimer-Lohnes
I placed an order Thursday before Christmas to be picked up Friday. I had all 8 subs on a sheet with names and order. I asked to have it by 8:30am Friday I went at 8:10 Friday to ask for added items on the subs. They unwrapped the ones already done, added the items and toasted them.. They were done at 8:30 on the dot .. Highly recommend this place and the staff was so accommodating and friendly... Smiles
Atmosphere: 5
Food: 5
Service: 5
Prit Chikawala
Gaurav’s Services are excellent and went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Kamila Larson
Best Subway around. Courteous staff and generous on toppings. Didn’t have to ask them to double up on any of them unlike some Subways nowadays…
Atmosphere: 5
Food: 5
Service: 5
Jess Board
Bad customer service, thought we were stealing, cheese was bad, lettuce was bad, rude worker only 1 person working took 15 to serve me.
Atmosphere: 1
Food: 2
Mark Robertson
Clean place, great counter staff. Reasonable price.
Ordered online 7 times and 100% ready for pick up in 15 mins as indicated on the app.
Stephen (Stevo)
Ordered online 7 times and 100% ready for pick up in 15 mins as indicated on the app.
Stephen de Rusett
Staff made fun of me liking oatmeal cookies. I called him a rasin hater.Very great experience, was light hearted, fun, and my kids laughed about the interaction for days after. I don't go to Coldwater often, but if I do this will be my lunch stop because of the staff
JIM BEST
Fast friendly service, well made sandwiches
Allie Court
Just AMAZING service. 5 + STARS. Just ordered and was ready when I arrived. Amazing staff.
They are really cheaping out on the amount of toppings they put on. I ordered a rotisserie chicken wrap, I got about 2 ounces of chicken, 2 pieces tomatoes, 2 pieces of cucumbers, 2 pieces of jalapeno peppers, 3 pieces of hot peppers, 3 leafs of spinach, 3 pieces of black olives, a pinch of lettuce and a quick squirt of sweet onion sauce. I was looking at the employee making it and I thought maybe I was on some prank show or something, I have been to many Subways and never have I seen any Subway location be so stingy on the toppings.
After I realized it wasn't a prank I commented to the subway employee that hey I'm paying like $8.00 for this, usually at other locations they make it bigger with more meat and more toppings. I'm not sure if maybe the employee didn't understand English but I got no response. I even had to ask for a bag, the wrap was just handed over to me in the paper it was wrapped in lol. I'm not putting the blame on the employee, this is improper training and it's usually the management telling them to put less meat and less topping to maximize profits and I know this as a fact because at another Subway location they gave me a lettuce wrap. It was 3/4 lettuce and 1/4 the rest of the ingredients and the employee told me they are told to put more lettuce to fill it up because it's the cheapest ingredient.
Anyway, it is what it is. I'll just go to the other Sunday location a few minutes up the highway from now on. I will remain a Subway customer except for wherever there is a Jersey Mike's.
I would like to say that it was twice that i visited this location but comparatively last time i was treated very bad so i decided not to choose this location but this time i am so amazed that this guy ‘harsh’ was so kind and sweet to us. I really appreciate him for his kindness and support. Thank you for the sub sandwich and thank you for treating us well!!!
Atmosphere: 5
Food: 5
Service: 5
Sanitation is not a top priority anymore since it sold out to India. Usually dirty. I stopped eating subway over 5yrs ago. The bread isn't healthy nor is all the highly processed meat.
Atmosphere: 1
Food: 1
Service: 1
Today, 8.05 am, I visited the store and was told by the woman behind the counter that they open at 8.15. Not true, they open at 8am, but the staff was not ready to serve customers. Her personality and politeness was zero and so was the male sitting at a table, who was giving her no assistance and gave me the stare down. Rude, and I was clearly bothering both of them by being a customer walking into the store. So what we have here, is my second local Subway that I will never enter again as the management/owner, is negligent, who I believe is the same individual as the Waubashene store. This owner fails badly at training the staff to abide by the franchise agreement and Subway corporate should take notice. If you choose to open the store late because your staff is late, you have lost my business once again. How about hire someone local and train them properly, instead of your obvious hiring practices that if I can remind you, this is illegal in Canada. You are supposed to hire the best person for the job, instead of which friend or family member that you choose. All of these words are things that people are too afraid to say, but I am saying it. I expect the usual fake 5-star reviews to follow this posting, people are not stupid, they see right through it.
My experience has been that a few times I have walked over to Subway about 10 to 9 and it has been closed twice both times with staff leaving. Why doed the website say 930 as well as the sign on the window?? Iy should be updated to save me from the walk in the cold walking with a crutch
I placed an order Thursday before Christmas to be picked up Friday. I had all 8 subs on a sheet with names and order. I asked to have it by 8:30am Friday I went at 8:10 Friday to ask for added items on the subs. They unwrapped the ones already done, added the items and toasted them.. They were done at 8:30 on the dot .. Highly recommend this place and the staff was so accommodating and friendly... Smiles
Atmosphere: 5
Food: 5
Service: 5
Gaurav’s Services are excellent and went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Best Subway around. Courteous staff and generous on toppings. Didn’t have to ask them to double up on any of them unlike some Subways nowadays…
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, thought we were stealing, cheese was bad, lettuce was bad, rude worker only 1 person working took 15 to serve me.
Atmosphere: 1
Food: 2
Clean place, great counter staff. Reasonable price.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Ordered online 7 times and 100% ready for pick up in 15 mins as indicated on the app.
Ordered online 7 times and 100% ready for pick up in 15 mins as indicated on the app.
Staff made fun of me liking oatmeal cookies. I called him a rasin hater.Very great experience, was light hearted, fun, and my kids laughed about the interaction for days after. I don't go to Coldwater often, but if I do this will be my lunch stop because of the staff
Fast friendly service, well made sandwiches
Just AMAZING service. 5 + STARS. Just ordered and was ready when I arrived. Amazing staff.
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