Dairy Queen Grill & Chill

I've NEVER been to a place where the thing they rip you off on are the frozen French fries. This place NEVER gives you what you've paid for and its extremely disappointing to be provided such miniscule portions for an incredibly cheap product.

Atmosphere: 1

Food: 3

Service: 1

Something really needs to be done about that big rude guy. He's so aggressive with customers. I know he may have a disibility but he should not be serving people.

Atmosphere: 1

Food: 4

Service: 1

Server is hilarious! Loved that it was open on a holiday Monday!

Atmosphere: 5

Food: 5

Service: 5

I usually love Queen, and go there often, great staff and always quick. I was looking to get a late night snack and it was around 10:40. The “open” sign was still on, and Google said they close at 11:00. But the lobby lights were off, the doors were locked, and no one came to the door—just pointed at me to leave

I get that it’s late, but if your hours say you’re open until 11, you should still be open. This felt pretty disrespectful, and it’s not what I expected from a place I usually enjoy.

Atmosphere: 1

Food: 1

Service: 1

Every single time without fail. The dipped cones are barely dipped. The chocolate is thin. The ice cream is running out messy as ever. No napkins. The ice cream is smaller than any other dairy Queen. Terrible!

Atmosphere: 3

Food: 1

Service: 5

The drive thru guy had us laughing hysterically. He’s quick on his feet with the humor! Definitely made for a great drive thru experience

Friendly service Our peanut Buster parfait was delicious.

Atmosphere: 5

Food: 5

Service: 5

Just went through the drive-through, and the server on the other side was giving comedian energy. It was an incredibly friendly experience. 10/10 Don't know your name, but you win. The manager on site should definitely know this staff member made our night.

Service: 5

those men run that DQ like the navy! fastest blizzard ever made in history i think

Atmosphere: 5

Food: 5

Service: 5

Hello,

I regularly visit your ice cream shop, which I really enjoy, but I wanted to mention something I’ve observed on a couple of occasions that was a bit concerning.

On one visit, a dog was sitting on a booth seat inside the shop while its owner was eating. More recently, a customer placed her dog standing on one of the outdoor picnic tables. In both cases, it raises hygiene concerns, especially in a place where food is being served and consumed.

I understand that some customers like to bring their pets along, but perhaps a small reminder about hygiene rules (via a sign or on the menu) could help prevent these situations in the future.

Thank you for your attention.

Best regards,

Ordered a cone and an Oreo ice cream. Were very sweet

Atmosphere: 5

Food: 3

Service: 4

Awful experience. Watched 4 people get completely ignored and leave after 10 mins!! Staff was yelling …who ordered this! I don’t like playing hide and seek. Staff was rude and did everything possible to avoid customers inside the store.
Even the food was less than what would be expected.

Atmosphere: 1

Food: 1

Service: 1

Drive thru takes way too long especially for only ice cream orders. And then our order was wrong when we finally got it. It shouldn’t take 7 mins to get a small vanilla cone.

Atmosphere: 1

Food: 3

Service: 1

I went in today to get a chocolate dipped vanilla cone and was served by Debbie . Kudos to her . She was very friendly and honestly made me feel welcome . She also has a very great smile . Thank you Debbie for your kindness . Please keep it up . Kudos .

Atmosphere: 5

Food: 5

Service: 5

Took so long that they microwaved my burger

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Cheeseburger