I wont suggest this place for dinning , I really had a bad experience , all the tables were very dirty , very unpleasant experience from staff side, the staffs are always busy in their own personal talks and laughs which is not suitable for the customers.
Atmosphere: 1
Food: 3
Service: 1
Dean Richens
This place use to be great now it is absolutely terrible. I was told my hard earned money cannot be refunded by the corporate office. I can only get a store credit. The second pizza we got was also not cooked. Took it back to the store and no result. Just left it there. Never going back and I will make sure all of Collingwood knows how poorly customers are treated there.
Atmosphere: 1
Food: 1
Service: 1
Abikaran jeet Singh
ordered a double cheese pizza from Pizza Pizza, and the experience was very disappointing. The pizza did not have a proper layer of sauce, it looked poorly presented, and overall it didn’t feel hygienic. When I raised my concern to the supervisor, I also noticed that staff were not wearing gloves or hairnets, which is concerning for food safety. When I asked about it, the supervisor told me it was “not needed,” which is unacceptable. Very dissatisfied with both the food quality and hygiene standards — worst experience I’ve had at this location.
Puneet Kumar
I had a really bad experience here. I ordered double cheese pizza, but they only gave me single cheese. The pizza itself was not good at all, and on top of that, the hygiene was terrible. None of the staff were wearing gloves or hair nets while making food. Very disappointed and won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Sharon Syrota
Ordered their advertised special XXL for $19.99. When we showed up to pickup order they said they didn’t have the right size box in stock, so they placed new order and charged us almost $38 for the same amount of pizza but in different boxes . Absolutely ridiculous. We had to pay almost double because they didn’t have the right packaging in stock !!!!! We also were missing the dipping sauces we paid for and missing some of our pop cans . Head office call was also no help . We will NEVER order from them again
Service: 1
Ravi Patel
0 customer service skills at this location. They don’t have paper plates, and instead of saying they don’t have plates, he says - what do you want me to do? I mean what do you serve individual slices on? Just want something to eat my pizza on. Btw this was a $120 order with 4 xxl pizzas. I’d avoid this place if you’re expecting half decent pizza or service
Atmosphere: 2
Food: 3
Service: 1
Himanshu Chumber
Fast and good service is provide by staff member and the taste of pizza is very delicious its my frist experience with pizza pizza is wonderful
Atmosphere: 5
Food: 5
Service: 5
Kamaljit Kaur`
Very bad experience. The pizza was not good and we waited 20 minutes to get that soggy pizza.There was no toppings on the pizza, just the tomato base. We ordered fries and asked for ketchup, he said he don't have ketchup but I saw that he had ketchup there. The tables were dirty and it was very hot inside the store. Very disappointed
Rishi Sharma
That much bad service by workers on Saturday night they give us a whole wrong order and then they talk so rudely
Ishaan Thakur
Place was good, despite being busy staff was cooperative and helpful as well.
Clean,tasty, and don’t forget mouthwatering pizza. This is by far my favourite pizza yet it was mind blowing. All though there was some trash overflowing. It was extraordinary bubbling cheese charred crust and they do not skimp on the sauce!
Atmosphere: 4
Food: 5
Service: 5
rythem sharma
The pizza was really nice better than the ones we had at different pizza chains.the service was also really good and impressive. Though the place was quiet messy
Atmosphere: 3
Food: 5
Service: 5
Harjai
It seemed like the dough was premade, and they didn’t even have creamy garlic sauce. I ordered an XXL pizza, and they cut it into only 8 huge slices – that’s ridiculous. How is anyone supposed to eat slices that big?
Overall, I wasn’t happy with either the taste or the service.
I wont suggest this place for dinning , I really had a bad experience , all the tables were very dirty , very unpleasant experience from staff side, the staffs are always busy in their own personal talks and laughs which is not suitable for the customers.
Atmosphere: 1
Food: 3
Service: 1
This place use to be great now it is absolutely terrible. I was told my hard earned money cannot be refunded by the corporate office. I can only get a store credit. The second pizza we got was also not cooked. Took it back to the store and no result. Just left it there. Never going back and I will make sure all of Collingwood knows how poorly customers are treated there.
Atmosphere: 1
Food: 1
Service: 1
ordered a double cheese pizza from Pizza Pizza, and the experience was very disappointing. The pizza did not have a proper layer of sauce, it looked poorly presented, and overall it didn’t feel hygienic. When I raised my concern to the supervisor, I also noticed that staff were not wearing gloves or hairnets, which is concerning for food safety. When I asked about it, the supervisor told me it was “not needed,” which is unacceptable. Very dissatisfied with both the food quality and hygiene standards — worst experience I’ve had at this location.
I had a really bad experience here. I ordered double cheese pizza, but they only gave me single cheese. The pizza itself was not good at all, and on top of that, the hygiene was terrible. None of the staff were wearing gloves or hair nets while making food. Very disappointed and won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Ordered their advertised special XXL for $19.99. When we showed up to pickup order they said they didn’t have the right size box in stock, so they placed new order and charged us almost $38 for the same amount of pizza but in different boxes . Absolutely ridiculous. We had to pay almost double because they didn’t have the right packaging in stock !!!!! We also were missing the dipping sauces we paid for and missing some of our pop cans . Head office call was also no help . We will NEVER order from them again
Service: 1
0 customer service skills at this location. They don’t have paper plates, and instead of saying they don’t have plates, he says - what do you want me to do? I mean what do you serve individual slices on? Just want something to eat my pizza on. Btw this was a $120 order with 4 xxl pizzas. I’d avoid this place if you’re expecting half decent pizza or service
Atmosphere: 2
Food: 3
Service: 1
Fast and good service is provide by staff member and the taste of pizza is very delicious its my frist experience with pizza pizza is wonderful
Atmosphere: 5
Food: 5
Service: 5
Very bad experience. The pizza was not good and we waited 20 minutes to get that soggy pizza.There was no toppings on the pizza, just the tomato base. We ordered fries and asked for ketchup, he said he don't have ketchup but I saw that he had ketchup there. The tables were dirty and it was very hot inside the store.
Very disappointed
That much bad service by workers on Saturday night they give us a whole wrong order and then they talk so rudely
Place was good, despite being busy staff was cooperative and helpful as well.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing hospitality and service
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 4
Food: 4
Service: 3
Clean,tasty, and don’t forget mouthwatering pizza. This is by far my favourite pizza yet it was mind blowing. All though there was some trash overflowing. It was extraordinary bubbling cheese charred crust and they do not skimp on the sauce!
Atmosphere: 4
Food: 5
Service: 5
The pizza was really nice better than the ones we had at different pizza chains.the service was also really good and impressive. Though the place was quiet messy
Atmosphere: 3
Food: 5
Service: 5
It seemed like the dough was premade, and they didn’t even have creamy garlic sauce.
I ordered an XXL pizza, and they cut it into only 8 huge slices – that’s ridiculous. How is anyone supposed to eat slices that big?
Overall, I wasn’t happy with either the taste or the service.
Atmosphere: 3
Food: 1
Service: 3
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