Sorry guys but my phone orders have been consistently misunderstood. I order 3 footlongs and I give the toppings and then when I arrive 15 minutes later and the guy is just staring at my face and says “would you like me to start preparing your order?”
Atmosphere: 3
Food: 3
Service: 3
Stephanie
We ordered 2 subs, the entire order was wrong so we called to complain. We were promised a full refund by the manager almost a month ago. We have since called almost every day asking where our refund is and the manager will not call us back. We spoke to multiple employees who have told us they informed the owner and manager and they will call us the next day, but we still have not heard back. We will not be returning to this location.
WhoDaB0ssPlaya (WhoDaB0ssPlaya)
great service good food, cant go wrong
Atmosphere: 5
Food: 5
Service: 5
Gursimran Sandhu
I got hair in sub i got yesterday 3 August 6:55pm
Atmosphere: 1
Food: 1
Service: 1
richa pandit
Awesome place Neat and Clean. Employee name Barbie helped us and Sub was delicious
Vince Pecora
Bathrooms are clean, good food, good service. The young guy working there was really busy as it was just him there but he was trying his best.
Jessi Svajda
I’m here now and I just feel awful for the one staff member working!! They need to hire more staff on during busy dinner hours at least: huge line up and just one nice gentlemen working by himself. The uber tablet was going off too and I feel for the guy!!
Rohan Dhiman
I visited this Subway location around 4:00 PM and had an unpleasant experience with one of the staff members. I asked for assistance on how to use an app gift card for payment, but the employee was incredibly rude. Her demeanor was unwelcoming, and she made inappropriate facial expressions, which made me feel uncomfortable. Although the food was satisfactory, the poor service has discouraged me from returning to this particular location. I hope the manager and owner will address this issue to improve customer service. Good customer service is crucial, and it’s disappointing that it was not up to standard during my visit.
A N
The place is okay . A bit dirty and the server can smile more . It's Subway . Can't expect much .
Kaycrylics
Smells like subway, tastes like subway. Located across the street from the school which means lots of lunch customers in and out. The floors were heavily soiled from winter foot traffic earlier on the day. Thankfully we missed the rush of students by the time we arrived. The location was very convenient to make a stop after a long drive our way to Blue Mountain. Service was quick.
Ordered online through the app. Special order was completed to perfection
Harman Momi
This Subway sell constantly serves fresh, flavorful sandwiches while providing exceptional customer service, clean facilities, and a speedy, courteous staff. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Flatbread
Snehdeep kaur Dhaliwal
My experience is extremely adorable the entire food is too delicious.
Atmosphere: 5
Food: 5
Service: 5
Katie Locke
Full of high school kids you’ll be waiting atleast 10 minutes, not to mention $9.06 for a 6 inch with no extra toppings????? Absolutely criminal.
Atmosphere: 1
Food: 1
Service: 1
Jenni Roberts
Why doesn’t this location take coupons anymore??? I’ve been to this location multiple times and when I show a SUBWAY coupon on my phone to the cashier it’s always a song and dance, first I came in with a digital coupon that was literally from subway and someone said the coupon had to be from the actual subway app, fair enough, I go back to this same location now with the subway app and the same coupon that was first shown, now another person is saying I need the physical paper coupon for it to apply or they will “get in trouble by the manager” ?????? If you don’t accept coupons and want customers to pay full price just say that??? I’m just frustrated with the inconsistency with this specific location, the Subway near Bulk Barn, no issues what’s so ever.
Sorry guys but my phone orders have been consistently misunderstood. I order 3 footlongs and I give the toppings and then when I arrive 15 minutes later and the guy is just staring at my face and says “would you like me to start preparing your order?”
Atmosphere: 3
Food: 3
Service: 3
We ordered 2 subs, the entire order was wrong so we called to complain. We were promised a full refund by the manager almost a month ago. We have since called almost every day asking where our refund is and the manager will not call us back. We spoke to multiple employees who have told us they informed the owner and manager and they will call us the next day, but we still have not heard back. We will not be returning to this location.
great service good food, cant go wrong
Atmosphere: 5
Food: 5
Service: 5
I got hair in sub i got yesterday 3 August 6:55pm
Atmosphere: 1
Food: 1
Service: 1
Awesome place Neat and Clean. Employee name Barbie helped us and Sub was delicious
Bathrooms are clean, good food, good service. The young guy working there was really busy as it was just him there but he was trying his best.
I’m here now and I just feel awful for the one staff member working!! They need to hire more staff on during busy dinner hours at least: huge line up and just one nice gentlemen working by himself. The uber tablet was going off too and I feel for the guy!!
I visited this Subway location around 4:00 PM and had an unpleasant experience with one of the staff members. I asked for assistance on how to use an app gift card for payment, but the employee was incredibly rude. Her demeanor was unwelcoming, and she made inappropriate facial expressions, which made me feel uncomfortable. Although the food was satisfactory, the poor service has discouraged me from returning to this particular location. I hope the manager and owner will address this issue to improve customer service. Good customer service is crucial, and it’s disappointing that it was not up to standard during my visit.
The place is okay . A bit dirty and the server can smile more . It's Subway . Can't expect much .
Smells like subway, tastes like subway.
Located across the street from the school which means lots of lunch customers in and out. The floors were heavily soiled from winter foot traffic earlier on the day. Thankfully we missed the rush of students by the time we arrived. The location was very convenient to make a stop after a long drive our way to Blue Mountain. Service was quick.
Restaurantji Recommends
Ordered online through the app. Special order was completed to perfection
This Subway sell constantly serves fresh, flavorful sandwiches while providing exceptional customer service, clean facilities, and a speedy, courteous staff. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Flatbread
My experience is extremely adorable the entire food is too delicious.
Atmosphere: 5
Food: 5
Service: 5
Full of high school kids you’ll be waiting atleast 10 minutes, not to mention $9.06 for a 6 inch with no extra toppings????? Absolutely criminal.
Atmosphere: 1
Food: 1
Service: 1
Why doesn’t this location take coupons anymore??? I’ve been to this location multiple times and when I show a SUBWAY coupon on my phone to the cashier it’s always a song and dance, first I came in with a digital coupon that was literally from subway and someone said the coupon had to be from the actual subway app, fair enough, I go back to this same location now with the subway app and the same coupon that was first shown, now another person is saying I need the physical paper coupon for it to apply or they will “get in trouble by the manager” ?????? If you don’t accept coupons and want customers to pay full price just say that??? I’m just frustrated with the inconsistency with this specific location, the Subway near Bulk Barn, no issues what’s so ever.
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