Good food and good atmosphere maintained by Ruchika and tirath . Must try
Atmosphere: 5
Food: 5
Service: 5
Karan Sandal
Good service by tirath and ruchika. Food is delicious and amazing must try .
Atmosphere: 5
Food: 5
Service: 5
Manpreet Singh
Great staff, very helpful people, very generous helped us in our order selection and gave us some great combinations for the subs . Definitely recommend, Thanks for the wonderful experience teerath and ruchika
Atmosphere: 5
Food: 5
Service: 5
simran wahla
Best adviser's tirath and ruchika very calm no1 coustomer satisfaction must visit š
Atmosphere: 5
Food: 5
Service: 5
Joe Anselmo
Did not have any Zero or Diet option beverages on fountain available š¤
Atmosphere: 2
Food: 2
Service: 2
Tanya Banwala
Everything is tooooo nice at this place but only one thing is not good and thatās some customers who comes not to get sub but did grocery they want full container of all veggies and not only this they want 7,8 type of dressing 10X all. What the hell is going on . Its just because only at subway free veggie at other places they just get one topping that is free š
Atmosphere: 5
Food: 5
Service: 5
syam raj
Terrible experience. I rarely visit Subway, but unfortunately, I went to this location. The woman serving me was extremely rude and lacked basic courtesy. I was simply asking a few questions, but her attitude and behavior were unacceptable. When I asked to speak with the manager, she claimed to be the manager herselfāher name was Nipa , as she told me. I sincerely request the shop owner to consider hiring better staff. Even if a customer is only spending a dollar, we still expect respectful service and decent manners.
Atmosphere: 1
Food: 1
Service: 1
Manjeet Dhaliwal
šIāve visited this Subway location twice since last year, and unfortunately, both times I had a disappointing experience. The staff appeared visibly unhappy and unwelcoming when customers arrived. There were no smiles or basic courtesy, and the overall service felt rushed and unfriendly. It really makes a difference when staff show a bit of warmth and professionalism ā especially in a customer-facing environment like this.
If there were an option to give zero stars, I would gladly choose it ā but unfortunately, one star is the minimum. I truly hope the management improves both staff attitude and customer service going forward.š
Atmosphere: 1
Food: 2
Service: 1
Dustin Canzanese
Ordered 2 breakfast sandwiches. Servers were both very hard to understand with horrible English. They would talk to each other in their own language and laugh while we were ordering. We left and hit the road only to discover both sausage patties were still partially frozen, eggs cold, and they forgot the sauces even though I almost needed a translator to explain ābbq sauceā. I heard them talk in their language again when I hit āno tipā on the debit machine. There is NO reason tipping should be an option at all Subway.
Iām all for diversity, but if you canāt communicate in Canada, leave.
Atmosphere: 1
Food: 1
Service: 1
Kenny Marys
Really bad experience here, donāt come here absolutely not we went here today around 11 pm, the guy looked super upset after he saw us seemed like he didnāt wanted to serve us at all, we asked for a cup of water he said they canāt give it, really weird never heard of it before at any subway, there was still one hour in closing and he didnāt let us sit just because he cleaned the tables how rude. Absolutely disgusting!! It ruined my day and made me really really upset
ā **1 Star** **June 2025 ā Mobile Order Gone Wrong**
Placed a mobile order at this Subway (345 1st St, Collingwood) totaling $28.70. The two footlong subs were severely lacking meatāone of them even had an *extra meat* upgrade and still came with barely any. The quality was unacceptable, especially for the price.
I contacted Subway immediately. The store owner, **Bhargviben Patel**, only offered to replace *one* sub, even though both were clearly unsatisfactory. When I asked for a full refund or full replacement, he refused and even threatened to offer *nothing* if I didnāt accept his partial offer.
As someone who only ended up in Collingwood due to a hospital stay after an accident, the lack of empathy and professionalism was disappointing. The owner even encouraged me to go ahead and leave a bad review instead of resolving the issue properly.
Avoid this location if you value quality food and basic customer service.
Atmosphere: 1
Food: 1
Service: 1
Author BXBBY
I was at the store today around 2:30 PM and ordered two sandwiches ā a Piri Piri and a Veggie Pattie. I wonāt mention names, but you should be able to tell who served me from the order. If someone doesn't want to work with a welcoming attitude, they shouldn't be on shift. Tossing veggies on my sandwich like throwing trash was ridiculous. At checkout, tissues were thrown carelessly around ā completely disrespectful. Also, isn't it standard to ask if the customer wants a bag, especially with more than one sandwich? This was the first time Iāve been treated like this at this location, and Iāve been coming here for years. If I see the same person next time, Iāll walk out and wait for someone else. Some serious retraining is needed in basic customer service.
Taranpreet Singh
Bread not fresh They want to save sauces I putted 5 sauces with MORE it was still hard to chew.
Atmosphere: 3
Food: 1
Service: 2
p k
I had an abysmal experience with the servers hygiene at the store as she was making my order. It was disgusting and I decided to simply leave. I just said no thank you. She seemed unaware about her personal actions that could contaminate food and just watching her personal habits and then touching food even with gloves was not desirable. Maybe it was a one off but I was grossed out so I wonāt be back.
Good food and good atmosphere maintained by Ruchika and tirath . Must try
Atmosphere: 5
Food: 5
Service: 5
Good service by tirath and ruchika. Food is delicious and amazing must try .
Atmosphere: 5
Food: 5
Service: 5
Great staff, very helpful people, very generous helped us in our order selection and gave us some great combinations for the subs . Definitely recommend, Thanks for the wonderful experience teerath and ruchika
Atmosphere: 5
Food: 5
Service: 5
Best adviser's tirath and ruchika very calm no1 coustomer satisfaction must visit š
Atmosphere: 5
Food: 5
Service: 5
Did not have any Zero or Diet option beverages on fountain available š¤
Atmosphere: 2
Food: 2
Service: 2
Everything is tooooo nice at this place but only one thing is not good and thatās some customers who comes not to get sub but did grocery they want full container of all veggies and not only this they want 7,8 type of dressing 10X all. What the hell is going on . Its just because only at subway free veggie at other places they just get one topping that is free š
Atmosphere: 5
Food: 5
Service: 5
Terrible experience. I rarely visit Subway, but unfortunately, I went to this location. The woman serving me was extremely rude and lacked basic courtesy. I was simply asking a few questions, but her attitude and behavior were unacceptable. When I asked to speak with the manager, she claimed to be the manager herselfāher name was Nipa , as she told me. I sincerely request the shop owner to consider hiring better staff. Even if a customer is only spending a dollar, we still expect respectful service and decent manners.
Atmosphere: 1
Food: 1
Service: 1
šIāve visited this Subway location twice since last year, and unfortunately, both times I had a disappointing experience. The staff appeared visibly unhappy and unwelcoming when customers arrived. There were no smiles or basic courtesy, and the overall service felt rushed and unfriendly. It really makes a difference when staff show a bit of warmth and professionalism ā especially in a customer-facing environment like this.
If there were an option to give zero stars, I would gladly choose it ā but unfortunately, one star is the minimum. I truly hope the management improves both staff attitude and customer service going forward.š
Atmosphere: 1
Food: 2
Service: 1
Ordered 2 breakfast sandwiches. Servers were both very hard to understand with horrible English. They would talk to each other in their own language and laugh while we were ordering. We left and hit the road only to discover both sausage patties were still partially frozen, eggs cold, and they forgot the sauces even though I almost needed a translator to explain ābbq sauceā. I heard them talk in their language again when I hit āno tipā on the debit machine. There is NO reason tipping should be an option at all Subway.
Iām all for diversity, but if you canāt communicate in Canada, leave.
Atmosphere: 1
Food: 1
Service: 1
Really bad experience here, donāt come here absolutely not we went here today around 11 pm, the guy looked super upset after he saw us seemed like he didnāt wanted to serve us at all, we asked for a cup of water he said they canāt give it, really weird never heard of it before at any subway, there was still one hour in closing and he didnāt let us sit just because he cleaned the tables how rude. Absolutely disgusting!! It ruined my day and made me really really upset
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
ā **1 Star**
**June 2025 ā Mobile Order Gone Wrong**
Placed a mobile order at this Subway (345 1st St, Collingwood) totaling $28.70. The two footlong subs were severely lacking meatāone of them even had an *extra meat* upgrade and still came with barely any. The quality was unacceptable, especially for the price.
I contacted Subway immediately. The store owner, **Bhargviben Patel**, only offered to replace *one* sub, even though both were clearly unsatisfactory. When I asked for a full refund or full replacement, he refused and even threatened to offer *nothing* if I didnāt accept his partial offer.
As someone who only ended up in Collingwood due to a hospital stay after an accident, the lack of empathy and professionalism was disappointing. The owner even encouraged me to go ahead and leave a bad review instead of resolving the issue properly.
Avoid this location if you value quality food and basic customer service.
Atmosphere: 1
Food: 1
Service: 1
I was at the store today around 2:30 PM and ordered two sandwiches ā a Piri Piri and a Veggie Pattie. I wonāt mention names, but you should be able to tell who served me from the order. If someone doesn't want to work with a welcoming attitude, they shouldn't be on shift. Tossing veggies on my sandwich like throwing trash was ridiculous. At checkout, tissues were thrown carelessly around ā completely disrespectful. Also, isn't it standard to ask if the customer wants a bag, especially with more than one sandwich? This was the first time Iāve been treated like this at this location, and Iāve been coming here for years. If I see the same person next time, Iāll walk out and wait for someone else. Some serious retraining is needed in basic customer service.
Bread not fresh
They want to save sauces
I putted 5 sauces with MORE it was still hard to chew.
Atmosphere: 3
Food: 1
Service: 2
I had an abysmal experience with the servers hygiene at the store as she was making my order. It was disgusting and I decided to simply leave. I just said no thank you. She seemed unaware about her personal actions that could contaminate food and just watching her personal habits and then touching food even with gloves was not desirable. Maybe it was a one off but I was grossed out so I wonāt be back.
Bad taste
Very cheap on topping
Atmosphere: 1
Food: 1
Service: 1
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