Tim Hortons

501 Hume St, Collingwood
(705) 445-1951

Recent Reviews

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John Eaton

In the wee hours of the morning nothing starts my day like the smiling faces and prompt service at the drive through!

Atmosphere: 5

Food: 3

Service: 5

GEO

Very good, hot chilli 🌶 for a cold ❄ and snowy night. Always Fresh®️ Coffee served by very friendly and prompt employee, who are always very friendly and hospitable. Thanks for warming my spirit with your great service provided. I recommend this location to anyone, anytime. ⭐⭐⭐⭐⭐ out of 5 stars.

Parking: It has a decent amount of parking spots in a lot "shared" with a few other tenants. I believe this location is more drive-thru customers than anything, as it's in a more industrial area of Collingwood.

Wheelchair accessibility: It's accessible 🤷‍♂️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Donuts

evashika baali

Worst service
No experience
The guy was working at night I ordered coffee there was no sugar at all tho I asked for extra sugar
Don’t go here

Food: 2

Joseph Kolbe

i love tim hortons hot chocolate every time i go to this location and order it it’s hot water with a hint of chocolate cause they don’t clean the filter, there have been multiple times where all i order is a toasted bagel with cream cheese and they don’t toast it very frustrating

Atmosphere: 2

Food: 1

Service: 1

Shazad Mohammed

Pretty bad. Not much good at Tim Hortons. If you like sugar and dough and waterdown burnt coffee flavored water, feel free to shop here. Nothing healthy here to eat.

Atmosphere: 1

Food: 1

Service: 1

Benjamin K

You would see this range off foods shop everywhere in Canada. Good service and friendly people.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Artisan Grilled Cheese, Sweet Donuts

David EB

A nice and clean Tim Hortons with its usual fare. The staff is helpful.
Negative: no recycling!

Atmosphere: 4

Food: 3

Service: 4

patty davis (Hornytiger)

Was just at this store ordered 4 coffees gave 9.00 my order came to 8.56 the girl on the window dropped part of my money on ground outside drive thru window. I asked for my change told me I didn't give her enough I told her what I have her and faught saying no I didn't gave me coffees and still wouldn't give me my change. I would of have the top but with how she was rude with me and even another employee told her to not worry about it and still didn't give my change. This is not customer service and I have been to this Tim Horton's before and still service was bad. Getting coffees wrong or being rude. Also went in as well instead of drive thru and no better inside and not a clean store either. Maybe other people have had luck with this store but not that they were rude once again and not giving me my change and still rude about it I won't return. I am a very big visitor to Tim Horton's wasaga know me very well and that all 3 stores and never the behavior I received today at this Tim Horton's in Collingwood.

Was just at hospital my hubby came to grab a blt and tea for me, tea was made wrong and blt was maybe could call it bacon and lettuce 1 tomato was ridiculous this Tim Hortons every time I go as you can see from the above review I did as well. They can't listen to how a drink is made and can't make a decent sandwich. I get out of hospital and want a proper tea same man working as when my hubby went earlier for me I told him what happened and he didn't replace he still charged me but I had to go to window cause couldn't hear the order. I don't know but Tim Hortons better take a look at this store more closely I know other people that have constant problems there as well. Like get a grip Timmy's. I am a very big lover of tims and spend quite a bit a day, I hope my review gets looked at by many and then maybe they will actually look at this tim store

Kid-friendliness: I wouldn't take anyone here do to service or food

Atmosphere: 1

Food: 1

Service: 1

Steve Handley

Awesome. From the front desk, initial consult to the vet, very caring and professional.
Made us feel so calm and confident about our pups care.
Keep it up team.
We will be back.
To all future customers don't go anywhere else for your pets care. They are the best!!!!
Love you guys.
Thanks so much.

Eugenio Steele

Passed through i hadn't been here in a while. Ice noticed that the staff all seem to be a certain demographic. Order was wrong but its what i expect from Tim Hourtons. Will be taking my money elsewhere

Atmosphere: 1

Food: 1

Service: 1

Lee-Anne Sanderson

This particular Tim Hortons never has what the other ones do they refuse to sell the plain Tim bits stating that they’re tired of giving free ones to people with dogs. I don’t believe that to be fair because I always pay for my Tim bits for my dogs and I like to eat the Tim bits myself I think that they should be bringing them back in the place for bringing new needs a deep clean. They should have companies come in and clean in the middle of the night.

Atmosphere: 4

Food: 2

Service: 5

Erick Spagnola

Feels like the donuts I order in the morning are consistently not glazed properly , coffee is good more times than not tho

Atmosphere: 4

Food: 1

Service: 2

Jerome Kemp

All temporary foreign workers that can barely speak English and orders are usually incorrect when you receive them. Hygiene at this location is a major concern.

Atmosphere: 1

Food: 1

Service: 1

Omran Azim

The person taking my ordered called me a woman even though I’m a man

Atmosphere: 3

Food: 4

Service: 1

Puneet Singh

Need new employees

Atmosphere: 1

Food: 1

Service: 1

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