Driver brought wrong order, then brought cold correct order then told us the first wrong pizza, a speciality pizza no one wanted or eat, was our discount. Called store they pretty much said same thing. This is the second bad experience. Ordered many times from wasaga never an issue.My roommate made the stupid choice to try again. Pizza was soggy, cut horribly and took forever. Do not eat here
Food: 1
Service: 1
Meaghan Lachance
We ordered Topper's tonight and were extremely disappointed!! We ordered 1 medium pizza with pepperoni, mushrooms and green pepper and a small with extra cheese, ham, pepperoni, italian sausage and bacon. When the delivery driver arrived he only had one medium pizza. We wondered where the other one was. Looks like the bag didn't have the small pizza with it. Then we looked at the pizza that was brought to us and it was a BBQ chicken pizza with feta. Obviously, not the pizzas we ordered. The delivery driver said he would go back and get our correct pizzas, my friend asked if we could get a discount for the inconvenience and he said maybe. The delivery driver then came back with the correct pizzas, we asked about a discount and his response was "you got a free pizza", we did not ask for this pizza nor do we like anything that is on that "free" pizza. What we wanted was our original order the first time. I do not think saying that we got a "free" pizza is a good enough response to this issue. I believe some kind of discount or credit would have been a little bit better. This is our second time ordering and being disappointed, I doubt we will be back. Just wanted to let someone know how our experience was at the Collingwood location. Very disappointed.
Atmosphere: 3
Food: 2
Service: 1
Blaine woodward
Food was alright they advertise 11.95 large pizza but when you go inside they charge 14$ not a large difference but the 11$ is the only reason why we stopped had we known it was 14$
Atmosphere: 1
Food: 3
Service: 1
Evan Neville
Best lactose free option in
Atmosphere: 3
Food: 4
Service: 5
Joseph Crupi
Toppers pizza is always great. Orders are always quick, hot, and taste good.
Atmosphere: 4
Food: 5
Service: 4
Alish Patel
Amazing taste !
Atmosphere: 5
Food: 5
Service: 5
Kayla Thompson
This was THE pizza place to order from when I was a kid and now every time I order I am always disappointed. Their sandwiches are hard as a rock and frozen cold inside when delivered, the chicken wings have 0 sauce and no flavour. Honestly the only redeeming food they have is the pizza dip and occasionally the pizza.UPDATE: I contacted the store and they were very nice and gave me a refund.
Atmosphere: 2
Food: 2
Service: 5
Yummyfood
Just great product.Pizza is always great, bread stickers are awesome and have always enjoyed Toppers.Thank you Toppers and please come to Thunder Bay
Atmosphere: 5
Food: 5
Service: 4
Steve Hicks
The phone support is pretty useless and their delivery guy is worse than their phone support. It's always amazing to walk around a resort for 25 minutes trying to find the person who is delivering your pizza after you were told it would be delivered to your room. Populated with people who don't want to think or help.
Service: 1
Damion Johnson
This is the worst pizza place I ever been to.wings were bad like they were rushed. Pizza was so greasy . Service was great though. I just pray I don't get sick
Good thick-crust pizza. Nice prices, good topping selection.
Atmosphere: 5
Food: 4
Service: 5
Ethan Kennedy
Decent Pizza. Kind of greasy but that’s alright. Dill pickle bread is delicious.
Amin Verma
Worst place ever I went in Collingwood. Don’t go to this place staff was so rude. The guy who worked here as a name suket was illmannered. Ordered one veggie large pizza with thin crust and less cheese. He made regularly when I told him it’s not thin crust he refused to admire that. Other guy named as Sam also was so rude. Be aware customers. Think 100 times before you go in this place. Worst! Worst! Worst! 0/10
Douglas Curran
As for the Collingwood Location, Pizza itself is average, however the Manager has a serious attitude problem towards staff. Always yelling, chewing tobacco in Kitchen & spits in garbage pails. A Driver was getting his Vehicle repaired to go to work, but fired via Voice Mail. Boss had another Driver make the call rather than do it himself.....a very low move. Toppers has just lost all my business.
Dan L Fornasier
Only get delivery or pickup... dont have much of an eat in.Pizza is my favorite of all brands...not overly oily. They did discontinue our favorite, but plenty of other good options
Driver brought wrong order, then brought cold correct order then told us the first wrong pizza, a speciality pizza no one wanted or eat, was our discount. Called store they pretty much said same thing. This is the second bad experience. Ordered many times from wasaga never an issue.My roommate made the stupid choice to try again. Pizza was soggy, cut horribly and took forever. Do not eat here
Food: 1
Service: 1
We ordered Topper's tonight and were extremely disappointed!! We ordered 1 medium pizza with pepperoni, mushrooms and green pepper and a small with extra cheese, ham, pepperoni, italian sausage and bacon. When the delivery driver arrived he only had one medium pizza. We wondered where the other one was. Looks like the bag didn't have the small pizza with it. Then we looked at the pizza that was brought to us and it was a BBQ chicken pizza with feta. Obviously, not the pizzas we ordered. The delivery driver said he would go back and get our correct pizzas, my friend asked if we could get a discount for the inconvenience and he said maybe. The delivery driver then came back with the correct pizzas, we asked about a discount and his response was "you got a free pizza", we did not ask for this pizza nor do we like anything that is on that "free" pizza. What we wanted was our original order the first time. I do not think saying that we got a "free" pizza is a good enough response to this issue. I believe some kind of discount or credit would have been a little bit better. This is our second time ordering and being disappointed, I doubt we will be back. Just wanted to let someone know how our experience was at the Collingwood location. Very disappointed.
Atmosphere: 3
Food: 2
Service: 1
Food was alright they advertise 11.95 large pizza but when you go inside they charge 14$ not a large difference but the 11$ is the only reason why we stopped had we known it was 14$
Atmosphere: 1
Food: 3
Service: 1
Best lactose free option in
Atmosphere: 3
Food: 4
Service: 5
Toppers pizza is always great. Orders are always quick, hot, and taste good.
Atmosphere: 4
Food: 5
Service: 4
Amazing taste !
Atmosphere: 5
Food: 5
Service: 5
This was THE pizza place to order from when I was a kid and now every time I order I am always disappointed. Their sandwiches are hard as a rock and frozen cold inside when delivered, the chicken wings have 0 sauce and no flavour. Honestly the only redeeming food they have is the pizza dip and occasionally the pizza.UPDATE: I contacted the store and they were very nice and gave me a refund.
Atmosphere: 2
Food: 2
Service: 5
Just great product.Pizza is always great, bread stickers are awesome and have always enjoyed Toppers.Thank you Toppers and please come to Thunder Bay
Atmosphere: 5
Food: 5
Service: 4
The phone support is pretty useless and their delivery guy is worse than their phone support. It's always amazing to walk around a resort for 25 minutes trying to find the person who is delivering your pizza after you were told it would be delivered to your room. Populated with people who don't want to think or help.
Service: 1
This is the worst pizza place I ever been to.wings were bad like they were rushed. Pizza was so greasy . Service was great though. I just pray I don't get sick
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Good thick-crust pizza. Nice prices, good topping selection.
Atmosphere: 5
Food: 4
Service: 5
Decent Pizza. Kind of greasy but that’s alright. Dill pickle bread is delicious.
Worst place ever I went in Collingwood. Don’t go to this place staff was so rude. The guy who worked here as a name suket was illmannered. Ordered one veggie large pizza with thin crust and less cheese. He made regularly when I told him it’s not thin crust he refused to admire that. Other guy named as Sam also was so rude. Be aware customers. Think 100 times before you go in this place. Worst! Worst! Worst! 0/10
As for the Collingwood Location, Pizza itself is average, however the Manager has a serious attitude problem towards staff. Always yelling, chewing tobacco in Kitchen & spits in garbage pails. A Driver was getting his Vehicle repaired to go to work, but fired via Voice Mail. Boss had another Driver make the call rather than do it himself.....a very low move. Toppers has just lost all my business.
Only get delivery or pickup... dont have much of an eat in.Pizza is my favorite of all brands...not overly oily. They did discontinue our favorite, but plenty of other good options
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Bruschetta