Burrito z Fresh Mexican Grill

Good food and extremely friendly service.

Atmosphere: 4

Food: 5

Service: 5

Food and service here was absolutely amazing! Hetal, is so kind and presents positive attitude in the job. She makes every customer feel cared for. The food they make is amazing with the right amount of flavour and spice.

Atmosphere: 5

Food: 5

Service: 5

Great food, excellent quality. A friendly environment. Hetal is amazing! 😊

Atmosphere: 5

Food: 5

Service: 5

Definitely bottom of the barrel burrito place. I’ve been here a couple times, each time I’ve be given small portions, and when you ask for more of something you’re met with attitude, the veggies were wilted, and the meat was unseasoned. It’s not the worst food in a pinch but I won’t be going back

Atmosphere: 2

Food: 2

Service: 2

Order three tacos the amount of meat I got in three tacos 🌮 should of been in one you do not get your moneys worth kind of felt ripped off if you look in the picture, look hard or you’ll miss the meat

Atmosphere: 2

Food: 1

Service: 2

No value here, salty rude service

Atmosphere: 1

Food: 1

Service: 1

I feel bad for the owner of the restaurant. Such a terrible staff.

Entered the restaurant, waiting…

Employee busy watching TikTok videos on full blast.

Atmosphere: 1

Food: 1

Service: 1

I just left here super disappointed with how I was treated by the lady working, I showed up 40 minutes before closed and the open sign was already turned off, which I thought was odd, as soon as I stepped through the door a lady was sitting in the back area and sighed annoyed and rolled her eyes at the sight of me entering the restaurant, I asked if they were still open considering the sign being off and she just nodded and seemed annoyed I was there.

I ordered a burrito and a bowl and the whole interaction of her making them was super uncomfortable, all her movements seemed to be very passive aggressive… I also asked for extra guac, price not being an issue and she explained to me that’s all she was gonna give me, after I paid I mentioned to her that it seemed like she was very annoyed I was in there ordering food and was a bit uncomfortable, which I explained it was unfortunate and will not be back, to which she responded “good”.

Overall horrible customer service and I’m not sure why she wanted to argue with me over guacamole, kinda ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Amazing service with Hetal! Love the crunch wrap here. Best burrito place in Waterdown.

Atmosphere: 5

Food: 5

Service: 5

So friendly and kind. I ordered burritos with my kid, who loves hot sauce. Hetal (the owner) warned him that their hot sauce is extra hot, but most people do that because they don't think a kid can handle the heat, so he got it how he wanted it. Turns out their hot sauce really is spicier than most!! She rescued him with extra sour cream and a bottle of water! All of their sauces are homemade and absolutely delicious! But only have a tiny bit of the habanero sauce. It packs a punch. The jalapeño hot sauce is perfect for anyone who wants a bit of flavour without the heat. We'll be back.

Best food ever! Never had a burrito so good and I will definitely be back with friends and family, for sure check it out if in the area!

Kind of bottom of the barrel in terms of quality for burrito places. Limited options, rough looking ingrediants, but decent price for the amount of food you get

I love a good burrito bowl, and this is THE BEST one I've had for as long as I can remember. The hot sauce, burrito sauce, and guacamole are all made in-house, and it shows!

I want to travel to Hamilton more often just to eat here!

Ordered a spicy chicken burrito and it was bussin

Been coming here for years. Food quality has never differed no matter how busy. Owners are lovely, my boyfriend and I are regulars here. They know his order off by heart. Very genuine and kind people

Atmosphere: 5

Food: 5

Service: 5