Had an issue with the app. Was dealt with very professionally and I was pleased with the outcome.
Atmosphere: 5
Food: 5
Service: 4
Ann Meiklejohn
First time here. Waited a while to be served. One other customer & 3 employees Said wanted assorted cold cuts on a bun. Girl said that would be the Italian. Ok. Ordered. Then had to wait longer until another girl finished serving another customer. Then made my sandwich. Why on earth would they toast a cold cut ssndwich with lettuce. Never ever again will I go into that place.
Robbie Cooke
Subs can be soggy from the meat.Drain the mear in sick of getting soggy
Very helpful staff as I didn't know what to order. Really enjoyedthe recommendation I was given. Would definitely come back.I did come later in the evening and it was a lil messy but food was 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Sub
Emily Wang
Went in to get some subs. An employee who was making out them had a glove on but while making our subs proceeded to touch the garbage bin before finishing. Disgusted.
Nat Ouellet
A decent fast food place but it looks that there is only one type of cheese in the universe and it's called Provolone. :)
Shawn Gilbert
It was only my second time having a Firehouse sub and it was delicious. I recommend trying there subs and remember to support local first responders by rounding up when paying!Parking: It is located in a plaza so the parking lot is shared with other businesses.Kid-friendliness: Lot's of cool firefighter memorabilia and pictures for kids to look at!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hero Sub Combo
David McBride (Canadavey)
Came here the other day for lunch. Placed my order for two Subs and sat and waited. Noticed someone coughing quite a lot behind the counter. After the 3rd coughing spell I looked and it was the sandwich maker coughing and sniffling. Looked closer and she had no mask on, no gloves (nobody behind the counter had gloves on) and she was turning her head to cough, not even covering her mouth. I ended up getting a refund and not taking the Subs. Sorry, having someone cough all over your food is quite unappealing. Went to the Firehouse at Davis & 404, everyone had gloves on. Questioned if all Firehouse locations follow the same guidelines to which I was told they do. Everyone is supposed to wear gloves. Management needs to investigate this flaw at this location.
Atmosphere: 4
Food: 5
Service: 1
Hope C.
Food is fabulous and the staff work in unity. they nicely sanitized their equipment. I noticed this on a few occasions when I came in hours before close. This was my fifth visit and it remains a positive experience.
My new favorite sub shop. Subway has increased its prices exponentially and the quality of the subs just doesn't stack up to the subs at Firehouse. In addition they give back to the community through donations to firefighting organizations. Only complaint is they recently they removed sugar free products from their CocaCola fountain machines, siting that "coke didn't give them a microchip capable of doing that".
A girbason
Absolutely amazing!. It puts subway to shame. Better food, the small sub is on a small sub bun of its own, not just a rough cut "6 inches". Meat also has more flavour.
Atmosphere: 5
Food: 5
Service: 5
Monica Russell
The best Sub-Sandwich I have ever had. Highly
Atmosphere: 5
Food: 5
Service: 5
J T
Great location when you need a bite to eat in a pinch ! I ordered the medium hook and ladder on whole wheat and it was really good. Exactly what I expected. The store is kept clean and the 4 younger gentleman working were very kind and respectful. I would’ve left a tip but only had card and the machine doesn’t prompt for a tip (I can see that machines that do offer this can be viewed negatively to some but personally I don’t mind). Overall good experience! Thank you.
Recommended dishes: Hook
Jessie Zacchigna
I ordered this from UberEats yesterday. Awful food. Bread was soggy lettuce was soggy. My husband and I were both sick all night. First and last experience there.
Had an issue with the app. Was dealt with very professionally and I was pleased with the outcome.
Atmosphere: 5
Food: 5
Service: 4
First time here. Waited a while to be served. One other customer & 3 employees Said wanted assorted cold cuts on a bun. Girl said that would be the Italian. Ok. Ordered. Then had to wait longer until another girl finished serving another customer. Then made my sandwich. Why on earth would they toast a cold cut ssndwich with lettuce. Never ever again will I go into that place.
Subs can be soggy from the meat.Drain the mear in sick of getting soggy
Atmosphere: 1
Food: 1
Service: 1
I love the taste of subs here.Great service ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Beef & Cheddar Brisket
Very helpful staff as I didn't know what to order. Really enjoyedthe recommendation I was given. Would definitely come back.I did come later in the evening and it was a lil messy but food was 10/10!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Sub
Went in to get some subs. An employee who was making out them had a glove on but while making our subs proceeded to touch the garbage bin before finishing. Disgusted.
A decent fast food place but it looks that there is only one type of cheese in the universe and it's called Provolone. :)
It was only my second time having a Firehouse sub and it was delicious. I recommend trying there subs and remember to support local first responders by rounding up when paying!Parking: It is located in a plaza so the parking lot is shared with other businesses.Kid-friendliness: Lot's of cool firefighter memorabilia and pictures for kids to look at!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hero Sub Combo
Came here the other day for lunch. Placed my order for two Subs and sat and waited. Noticed someone coughing quite a lot behind the counter. After the 3rd coughing spell I looked and it was the sandwich maker coughing and sniffling. Looked closer and she had no mask on, no gloves (nobody behind the counter had gloves on) and she was turning her head to cough, not even covering her mouth. I ended up getting a refund and not taking the Subs. Sorry, having someone cough all over your food is quite unappealing. Went to the Firehouse at Davis & 404, everyone had gloves on. Questioned if all Firehouse locations follow the same guidelines to which I was told they do. Everyone is supposed to wear gloves. Management needs to investigate this flaw at this location.
Atmosphere: 4
Food: 5
Service: 1
Food is fabulous and the staff work in unity. they nicely sanitized their equipment. I noticed this on a few occasions when I came in hours before close. This was my fifth visit and it remains a positive experience.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My new favorite sub shop. Subway has increased its prices exponentially and the quality of the subs just doesn't stack up to the subs at Firehouse. In addition they give back to the community through donations to firefighting organizations. Only complaint is they recently they removed sugar free products from their CocaCola fountain machines, siting that "coke didn't give them a microchip capable of doing that".
Absolutely amazing!. It puts subway to shame. Better food, the small sub is on a small sub bun of its own, not just a rough cut "6 inches". Meat also has more flavour.
Atmosphere: 5
Food: 5
Service: 5
The best Sub-Sandwich I have ever had. Highly
Atmosphere: 5
Food: 5
Service: 5
Great location when you need a bite to eat in a pinch ! I ordered the medium hook and ladder on whole wheat and it was really good. Exactly what I expected. The store is kept clean and the 4 younger gentleman working were very kind and respectful. I would’ve left a tip but only had card and the machine doesn’t prompt for a tip (I can see that machines that do offer this can be viewed negatively to some but personally I don’t mind). Overall good experience! Thank you.
Recommended dishes: Hook
I ordered this from UberEats yesterday. Awful food. Bread was soggy lettuce was soggy. My husband and I were both sick all night. First and last experience there.