Our daughter lives in Harrow and our tradition is always getting Chinese food on New Years day. We had always liked the food from here until this time. I can honestly say that this was the worst Chinese food I have ever had. We ordered the deluxe combo for 4 and lemon chicken. Anything that had batter on it was so soaked in grease it was disgusting. The batter on the lemon chicken was so crunchy it was like eating crackers and the chicken was so dried out that I couldn't even bite into it and threw it out. It was almost like the items were left over and refried in the deep fryer. What a disappointment.
Kim Grossutti
THE WORST SERVICE WE'VE EVER EXPERIENCED FROM A RESTAURANT!!!! We ordered over $100.00 of food and drove 40min for it only to find out once we had it home that a dish was missing!! Called the restaurant & was told that it was OUR fault!! They said I was responsible for reviewing the order with the woman who took the phone call - that they don't repeat orders to confirm them!! They said I should have opened the bags in my car to make sure everything was included!! The woman screamed at me over the phone & hung up on me several times after I called back. It wasn't till I used a different number that they picked up!! There was NO WAY the dish was missed when we ordered it because it was the 3rd item on our list of dishes that we ordered. Finally a gentleman was handed the phone & said to me that they didn't have the time to discuss my missed dish anymore & I was hung up on again!!! Please think twice about ordering from people that only blame their customers & have absolutely no time to discuss or rectify mistakes!!!!! There are other restaurants that earn & deserve our business!!
Atmosphere: 1
Food: 2
Service: 1
Bill McKinnon
You cannot ask for better take out Chinese food. We are lucky to have such a great restaurant in Harrow.
Food: 5
Service: 5
J. McKee
Eating here since 2007 🔥💯
Atmosphere: 5
Food: 5
Service: 5
william Oke
Pretty good food and service
Lacey Lace
Food is always great I come from Windsor just for their Chinese restaurant
Atmosphere: 4
Food: 5
Service: 4
Katarina Puzic-Taylor
Rude unpleasant , food horrific - my husband basically had chop s. Vegan - all beansprouts and nothing else. Shanghai noddles that tasted horrible.
Atmosphere: 1
Food: 1
Service: 1
Sandeep Singh
I ordered club house and I got nothing . Except burnt bread literally close to 0 toppings. With no taste . Will never be back to this restaurant. Club house in this box.
Atmosphere: 1
Food: 1
Service: 1
Samantha Bass
I had a horrible experience at this restaurant. I ordered food there was no one there and they couldn't get the order right. They were missing items I called back to see if they would deliver she refused when I got back up there to get the missing items I told her that I would like a refund she denied that I told her I would never patronize her business again and she laughed
Atmosphere: 1
Food: 3
Service: 1
Christel Manners
The woman working here is the rudest I have ever met. The way she answered the phone made me want to say never mind, but I didn't I ordered anyway and she was just as rude in person. She acts as if she hates her life and everyone else around her.She dropped my pop on the floor and got mad when o asked for another one. She also got attitude when I asked for utensil which she put her dirty fingers all over so I didn't want them anyway. I won't go back. If I wasn't on my way to work starving I would have walked out. I wish I could take my tip back too, she didn't deserve not even a single penny.
How in the world is this sweet and sour chicken? It was suspicious when the food was packed and given to us within two minutes of placing the order that should have been my first clue. The “chicken” is not sweet nor sour, very dry and completely disappointing!
Danill Bert
Had this food plenty of times was great last night for some reason it was terrible the chicken was hard and fried rice was terrible called to ask why got questioned like I was on trial.will never eat there again
Atmosphere: 1
Food: 1
Service: 1
Cindy Roberts
We have had Lucky's 4 times since we moved to the county. We were told it is worth the drive or delivery fee. First order was very delicious and we felt worth the $10 delivery charge. Bill was over $100+tip with the cash discount. 2nd time same but they charged $12 1 month later for cash delivery. 3rd time we ordered the same 4 dishes and egg rolls. Pedestrian at best for flavor and we decided to pick up to save the $12. We paid $1 less to pick up, so we did not tip. Prices increased???? 4th time ordering in 3 months and we should have saved our $. We ordered 8 egg rolls to have extra for lunch the next day. All 8 fit in 1 red box. When we ordered 4, they also took up most of the box. Very disappointed with this and most of the meal. Chef special rice was great. No longer worth the high prices and delivery charges.
Atmosphere: 2
Food: 3
Service: 2
Susan Bint
Great food for sure
Atmosphere: 5
Food: 5
Service: 5
David Arnold
Unbelievably bad service. Call in my order and am told it’ll be 40 minutes. Get here on time and wait over half an hour for my food.
You guys are horrible. You have no idea how to run a restaurant.
Our daughter lives in Harrow and our tradition is always getting Chinese food on New Years day. We had always liked the food from here until this time. I can honestly say that this was the worst Chinese food I have ever had. We ordered the deluxe combo for 4 and lemon chicken. Anything that had batter on it was so soaked in grease it was disgusting. The batter on the lemon chicken was so crunchy it was like eating crackers and the chicken was so dried out that I couldn't even bite into it and threw it out. It was almost like the items were left over and refried in the deep fryer. What a disappointment.
THE WORST SERVICE WE'VE EVER EXPERIENCED FROM A RESTAURANT!!!!
We ordered over $100.00 of food and drove 40min for it only to find out once we had it home that a dish was missing!! Called the restaurant & was told that it was OUR fault!! They said I was responsible for reviewing the order with the woman who took the phone call - that they don't repeat orders to confirm them!! They said I should have opened the bags in my car to make sure everything was included!! The woman screamed at me over the phone & hung up on me several times after I called back. It wasn't till I used a different number that they picked up!! There was NO WAY the dish was missed when we ordered it because it was the 3rd item on our list of dishes that we ordered. Finally a gentleman was handed the phone & said to me that they didn't have the time to discuss my missed dish anymore & I was hung up on again!!!
Please think twice about ordering from people that only blame their customers & have absolutely no time to discuss or rectify mistakes!!!!! There are other restaurants that earn & deserve our business!!
Atmosphere: 1
Food: 2
Service: 1
You cannot ask for better take out Chinese food. We are lucky to have such a great restaurant in Harrow.
Food: 5
Service: 5
Eating here since 2007 🔥💯
Atmosphere: 5
Food: 5
Service: 5
Pretty good food and service
Food is always great I come from Windsor just for their Chinese restaurant
Atmosphere: 4
Food: 5
Service: 4
Rude unpleasant , food horrific - my husband basically had chop s. Vegan - all beansprouts and nothing else. Shanghai noddles that tasted horrible.
Atmosphere: 1
Food: 1
Service: 1
I ordered club house and I got nothing . Except burnt bread literally close to 0 toppings. With no taste . Will never be back to this restaurant. Club house in this box.
Atmosphere: 1
Food: 1
Service: 1
I had a horrible experience at this restaurant. I ordered food there was no one there and they couldn't get the order right. They were missing items I called back to see if they would deliver she refused when I got back up there to get the missing items I told her that I would like a refund she denied that I told her I would never patronize her business again and she laughed
Atmosphere: 1
Food: 3
Service: 1
The woman working here is the rudest I have ever met. The way she answered the phone made me want to say never mind, but I didn't I ordered anyway and she was just as rude in person. She acts as if she hates her life and everyone else around her.She dropped my pop on the floor and got mad when o asked for another one. She also got attitude when I asked for utensil which she put her dirty fingers all over so I didn't want them anyway. I won't go back. If I wasn't on my way to work starving I would have walked out. I wish I could take my tip back too, she didn't deserve not even a single penny.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
How in the world is this sweet and sour chicken? It was suspicious when the food was packed and given to us within two minutes of placing the order that should have been my first clue. The “chicken” is not sweet nor sour, very dry and completely disappointing!
Had this food plenty of times was great last night for some reason it was terrible the chicken was hard and fried rice was terrible called to ask why got questioned like I was on trial.will never eat there again
Atmosphere: 1
Food: 1
Service: 1
We have had Lucky's 4 times since we moved to the county. We were told it is worth the drive or delivery fee. First order was very delicious and we felt worth the $10 delivery charge. Bill was over $100+tip with the cash discount.
2nd time same but they charged $12 1 month later for cash delivery.
3rd time we ordered the same 4 dishes and egg rolls. Pedestrian at best for flavor and we decided to pick up to save the $12. We paid $1 less to pick up, so we did not tip. Prices increased????
4th time ordering in 3 months and we should have saved our $. We ordered 8 egg rolls to have extra for lunch the next day. All 8 fit in 1 red box. When we ordered 4, they also took up most of the box. Very disappointed with this and most of the meal. Chef special rice was great.
No longer worth the high prices and delivery charges.
Atmosphere: 2
Food: 3
Service: 2
Great food for sure
Atmosphere: 5
Food: 5
Service: 5
Unbelievably bad service. Call in my order and am told it’ll be 40 minutes. Get here on time and wait over half an hour for my food.
You guys are horrible. You have no idea how to run a restaurant.
Atmosphere: 1
Food: 1
Service: 1
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