Absolutely one of the most frustrating and disappointing experiences I’ve ever had at a Tim Hortons. The service was painfully slow, the staff seemed completely uninterested in their jobs, and the lack of basic communication was ridiculous. I stood there waiting far longer than necessary, with zero acknowledgment or updates — just blank stares and a general attitude of “not my problem.”
When my food finally came, it was an insult to call it a meal. My coffee was lukewarm and bitter, my sandwich looked like it had been thrown together blindfolded, and it was missing ingredients I clearly paid for. The quality was so low it honestly felt like they were daring me to complain. This wasn’t a small slip-up — it was laziness and lack of care from start to finish.
Tim Hortons markets itself as a Canadian staple, but this location is a complete embarrassment to the brand. There’s no pride in the work, no effort in the service, and no consistency in the food. It’s disappointing, it’s annoying, and frankly, it’s unacceptable. I walked out not just unsatisfied, but irritated that I wasted my money here.
Atmosphere: 1
Food: 1
Service: 1
Lena Friel
Had a wonderful experience .A young lady called Madison served me .My coffee order is weird and have on many occasion been given strange looks .Madison was delightful .I joked about my order and she replied .We are here to make it the way you want .What a lovely young lady .I will Definetly be back
Atmosphere: 5
Food: 5
Service: 5
William
Really friendly service this morning, Madison was super helpful and kept the line moving fast. Appreciate it
Atmosphere: 3
Food: 3
Service: 5
Cassie
Madison is the best! She always remembers my regular order and has the best customer service! I specifically go to this Tim’s because of her!
Atmosphere: 5
Food: 5
Service: 5
Jessica
Madison was very helpful choosing another option when one of the items I wanted wasn't available.
Atmosphere: 5
Food: 5
Service: 5
Matthew Hucker
Great experience from the team today. Brooke, Jynx, and Beth always making me smile!
Atmosphere: 5
Food: 5
Service: 5
Rocco c
Jessi helped me with my order and was super helpful
Regular!
Atmosphere: 5
Food: 5
Service: 5
Very nice staff and fast service.
Atmosphere: 4
Food: 5
Service: 5
Absolutely one of the most frustrating and disappointing experiences I’ve ever had at a Tim Hortons. The service was painfully slow, the staff seemed completely uninterested in their jobs, and the lack of basic communication was ridiculous. I stood there waiting far longer than necessary, with zero acknowledgment or updates — just blank stares and a general attitude of “not my problem.”
When my food finally came, it was an insult to call it a meal. My coffee was lukewarm and bitter, my sandwich looked like it had been thrown together blindfolded, and it was missing ingredients I clearly paid for. The quality was so low it honestly felt like they were daring me to complain. This wasn’t a small slip-up — it was laziness and lack of care from start to finish.
Tim Hortons markets itself as a Canadian staple, but this location is a complete embarrassment to the brand. There’s no pride in the work, no effort in the service, and no consistency in the food. It’s disappointing, it’s annoying, and frankly, it’s unacceptable. I walked out not just unsatisfied, but irritated that I wasted my money here.
Atmosphere: 1
Food: 1
Service: 1
Had a wonderful experience .A young lady called Madison served me .My coffee order is weird and have on many occasion been given strange looks .Madison was delightful .I joked about my order and she replied .We are here to make it the way you want .What a lovely young lady .I will Definetly be back
Atmosphere: 5
Food: 5
Service: 5
Really friendly service this morning, Madison was super helpful and kept the line moving fast. Appreciate it
Atmosphere: 3
Food: 3
Service: 5
Madison is the best! She always remembers my regular order and has the best customer service! I specifically go to this Tim’s because of her!
Atmosphere: 5
Food: 5
Service: 5
Madison was very helpful choosing another option when one of the items I wanted wasn't available.
Atmosphere: 5
Food: 5
Service: 5
Great experience from the team today. Brooke, Jynx, and Beth always making me smile!
Atmosphere: 5
Food: 5
Service: 5
Jessi helped me with my order and was super helpful
Atmosphere: 5
Food: 5
Service: 5
Jessi and Cam were a great help with my order.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jessi was very friendly, fast, and got my order perfect!
Atmosphere: 5
Food: 5
Service: 5
Jessi helped me with my order she’s the best
Atmosphere: 5
Food: 5
Service: 5
Jessie did an amazing job serving me! She was super quick and very polite!
Atmosphere: 5
Food: 5
Service: 5
Jess was fantastic great service, great coffee
Atmosphere: 5
Food: 5
Service: 5
Jessi was such a help with the app and even suggested the pizza which was delicious
Atmosphere: 5
Food: 5
Service: 5
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