We stopped at this Subway while traveling through Fort Erie. The staff member was friendly, but after ordering our food and then using the bathrooms, we were extremely disturbed. The bathrooms were extremely dirty — sinks and toilets were disgusting, no toilet paper in either washroom, no paper towels, garbage and empty boxes on the floor, and the hand dryer wasn’t working. We were the only customers in the restaurant at the time. When I mentioned the bathroom conditions to the staff member, the response was simply “yes,” with no apology or indication the issue would be addressed. Clean washrooms are a basic expectation in a food establishment, and this experience left us questioning the standards at this location.
Brian Williams
The Fort Erie location sign and website both say open til 10pm, but they are closed well befor 930pm. The false advertising has cost me both time and money in the gas it took to get there. Never mind the aggrevation of not getting a nightime snack for the kids sleepover. Wont be wasting my time on this place again. No thank you.
Atmosphere: 1
Food: 1
Service: 1
Daya Mccumber
This is a one of the good locations. Service is great and friendly.
Atmosphere: 5
Food: 5
Service: 5
Mary L
Only subway I’ve been to that is very stingy with the meat!! Will not purchase subs from Fort Erie location again!,
Atmosphere: 3
Food: 2
Service: 3
Sophie McCooey
Food is always amazing and the workers are always super friendly and talkative
Atmosphere: 5
Food: 5
Service: 5
Muhammad Abdullah QURASHI
Food and service was good
Atmosphere: 5
Food: 5
Service: 5
Jennifer D
Ordered on Skip and they didn’t have the potato rings so they sent me with their own substitution of two cookies which I can’t have because I’m diabetic… Maybe take things off your Skip menu if they’re out of stock or call the customer?
Atmosphere: 1
Food: 1
Service: 1
Lil Bishop
January 2025
Atmosphere: 4
Food: 4
Service: 4
T
The customer service was great. Unfortunately the food is not. Y'all are not following the meat amounts set out by subway. A 12 in Canadian club should have more than 8 slices of meat and when you ask for double bacon there should be 8 slices she gave me 7. I’m reporting this franchise to subway.
Atmosphere: 3
Food: 1
Service: 5
The Panda Master
Always has the friendliest staff, almost always come into two very kind girls, and a man all of which are always smiling, making conversation, and helping me out in anyway I ask, as a plus it’s usually not crazy busy and has a very cute interior, I would highly recommend this location purely for its staff, but the quality of food and atmosphere never fails to change, I commonly regular this location and for good reason. Come eat here and enjoy a sub!!!
Absolutely great service recommend this place to everyone looking for a good fast meal.
Atmosphere: 5
Food: 5
Service: 5
Tyler Newman
Both my wife and I got sick eating at this location. Have been here multiple times with good experiences, however, something was clearly off.
Atmosphere: 1
Food: 1
Service: 1
YZA YZA
Want to eat garbage and waste your money ? Go to this place 😞
Atmosphere: 1
Food: 1
Service: 1
Ramandeep Singh
I was there to pickup delivery order, lady at the front was very rude. I asked for a bag for drinks and she refused gave me one instead told me to put the hot food and cold drinks in the same insulated bag. Calls herself manager and doesn’t even tell me her name while she screams. Obviously they don’t care about someone’s food. I don’t recommend ordering here. I doubt it how these clowns handle food. The owner at the back listening doesn’t care because he doesn’t know how to deal with customers either. Also at the end they say they’re gonna block me from picking up orders at their store like they are the only restaurant in the city and I won’t survive without them lol.
Service: 1
Kristy Badger
The subs were delicious. The gentleman was friendly and kind who made our subs. We had bad experiences the last few times so his positive kind attitude surely made up for it
We stopped at this Subway while traveling through Fort Erie. The staff member was friendly, but after ordering our food and then using the bathrooms, we were extremely disturbed. The bathrooms were extremely dirty — sinks and toilets were disgusting, no toilet paper in either washroom, no paper towels, garbage and empty boxes on the floor, and the hand dryer wasn’t working. We were the only customers in the restaurant at the time.
When I mentioned the bathroom conditions to the staff member, the response was simply “yes,” with no apology or indication the issue would be addressed. Clean washrooms are a basic expectation in a food establishment, and this experience left us questioning the standards at this location.
The Fort Erie location sign and website both say open til 10pm, but they are closed well befor 930pm. The false advertising has cost me both time and money in the gas it took to get there. Never mind the aggrevation of not getting a nightime snack for the kids sleepover. Wont be wasting my time on this place again. No thank you.
Atmosphere: 1
Food: 1
Service: 1
This is a one of the good locations. Service is great and friendly.
Atmosphere: 5
Food: 5
Service: 5
Only subway I’ve been to that is very stingy with the meat!!
Will not purchase subs from Fort Erie location again!,
Atmosphere: 3
Food: 2
Service: 3
Food is always amazing and the workers are always super friendly and talkative
Atmosphere: 5
Food: 5
Service: 5
Food and service was good
Atmosphere: 5
Food: 5
Service: 5
Ordered on Skip and they didn’t have the potato rings so they sent me with their own substitution of two cookies which I can’t have because I’m diabetic… Maybe take things off your Skip menu if they’re out of stock or call the customer?
Atmosphere: 1
Food: 1
Service: 1
January 2025
Atmosphere: 4
Food: 4
Service: 4
The customer service was great. Unfortunately the food is not. Y'all are not following the meat amounts set out by subway. A 12 in Canadian club should have more than 8 slices of meat and when you ask for double bacon there should be 8 slices she gave me 7. I’m reporting this franchise to subway.
Atmosphere: 3
Food: 1
Service: 5
Always has the friendliest staff, almost always come into two very kind girls, and a man all of which are always smiling, making conversation, and helping me out in anyway I ask, as a plus it’s usually not crazy busy and has a very cute interior, I would highly recommend this location purely for its staff, but the quality of food and atmosphere never fails to change, I commonly regular this location and for good reason. Come eat here and enjoy a sub!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk-Spiced Chicken 670 Cals
Restaurantji Recommends
Absolutely great service recommend this place to everyone looking for a good fast meal.
Atmosphere: 5
Food: 5
Service: 5
Both my wife and I got sick eating at this location. Have been here multiple times with good experiences, however, something was clearly off.
Atmosphere: 1
Food: 1
Service: 1
Want to eat garbage and waste your money ? Go to this place 😞
Atmosphere: 1
Food: 1
Service: 1
I was there to pickup delivery order, lady at the front was very rude. I asked for a bag for drinks and she refused gave me one instead told me to put the hot food and cold drinks in the same insulated bag. Calls herself manager and doesn’t even tell me her name while she screams. Obviously they don’t care about someone’s food. I don’t recommend ordering here. I doubt it how these clowns handle food. The owner at the back listening doesn’t care because he doesn’t know how to deal with customers either. Also at the end they say they’re gonna block me from picking up orders at their store like they are the only restaurant in the city and I won’t survive without them lol.
Service: 1
The subs were delicious. The gentleman was friendly and kind who made our subs. We had bad experiences the last few times so his positive kind attitude surely made up for it
Atmosphere: 5
Food: 5
Service: 5
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