All I asked was a XL Steeped Tea & an extra cup for ease to drink. Firstly the tea was terrible, I don't understand how could you go wrong with the basic menu item. On top of this, they refused the extra cup & wanted to charge extra for it. I've asked this multiple times at other locations but never had this issue. Definitely NOT going back here though it's conveniently located.
Atmosphere: 5
Food: 1
Service: 1
Bill Petre
As with all Tim Hortons, the food is great, the coffee is fantastic and there prices are quite reasonable. I hope they open more locations in the Norfolk area.
Atmosphere: 5
Food: 5
Service: 5
Al Zedder
I used to give this place the best review... I'm absolutely not sure what's happening here anymore. And it's not just this place but all the other Tim Hortons as well. Horrible service and the food quality has gone right down the drain.
Atmosphere: 1
Food: 1
Service: 1
Don Little
Typical Timmy's.
Atmosphere: 4
Food: 5
Service: 5
Lexy C
I love this location, and the young fella who works evenings is always kind and efficient!
Atmosphere: 5
Food: 5
Service: 5
Mohammad Yearuzzaman
Cozy nice place for a cup of coffee. ☕️
simran
Today at afternoon, i ordered tea and i said please make it from fresh pot, when i said this , i dont know her name but she was soo rude with me, when i said she looked like soo bad to me, then she gave me tea and i said thank you then she didnt reply me and ignored me...i dont know but the lady has scratches on nose or head who was rude with me...i feel very bad that time..
Atmosphere: 5
Food: 5
Service: 1
waqar M
1st time visiting here with family.
Very good service. And steep tea was very good and appreciate the gentleman 👏 👍 who made fresh pot for us 😀.
Atmosphere: 5
Food: 5
Service: 5
Matt Hotel
It's Timmies. Staff is ok. Food is what you expect. It's busy, but the staff work real hard at getting what you need.
Atmosphere: 5
Food: 5
Service: 4
Prabhsimran Kaur
I had a very disappointing experience at this Tim Hortons location. My order was completely mishandled the food was soggy, tasted stale, and overall felt like a waste of money. Instead of receiving an apology for the incorrect order, I was asked to pay again for items I never ordered in the first place, which was frustrating and unacceptable. Proper customer service should involve taking responsibility and resolving the issue, not making the situation more difficult for the customer. This visit was both frustrating and disappointing, and I will not be returning.
We ordered four to five items the hashbrown was soggy and taste expired when we ask them to change this one they again give us the same which we have to throwh out in the garbage. Secondly we ordered cheese garlic bread and she give me garlic and herb pastry instead of committing a mistake she was asking to pay for another whyyyy to pay if we ordered garlic bread ? Whole mess with order will never coming again.....
Atmosphere: 3
Food: 1
Service: 3
prabhjot Batth
Very bad experience with staf rude behaviour
Atmosphere: 1
Food: 1
Service: 1
Ravinder Sharma
The staff is very rude and when i ordered a xtra cheese pizza they gave me simple bread . And when i went there to tell them they aggressively came to me and use abuse.
Atmosphere: 1
Food: 1
Service: 1
Harjinder Singh
Hey I was there in the morning and I saw that the manager of this store yelling on of their staff like she is at her home isn't she has the manners how to talk with their employee's i don't know why Tim Hortons promoting this kind of people. Nothing personal just want to share.
Atmosphere: 1
Food: 1
Service: 1
D_NFs Area
I like visiting this Tim Hortons. The staff, service and food are all great. Plus their level of service is consistently high over time. However, I periodically experience problems when attempting to use their WiFi connection. This only happens at this location. At the other Tim Hortons in Fort Erie, close to City Hall, I have no problems. Likewise, at other places in both Fort Erie and Niagara Falls (for e.g. McDonald's and A&W, etc), I never have a problem, automatically connecting my Tablet via WiFi. The issue is sporadic. The Tablet that I am using is fairly new, so I am reasonably certain that the issue potentially relates to your router.
All I asked was a XL Steeped Tea & an extra cup for ease to drink. Firstly the tea was terrible, I don't understand how could you go wrong with the basic menu item. On top of this, they refused the extra cup & wanted to charge extra for it. I've asked this multiple times at other locations but never had this issue. Definitely NOT going back here though it's conveniently located.
Atmosphere: 5
Food: 1
Service: 1
As with all Tim Hortons, the food is great, the coffee is fantastic and there prices are quite reasonable. I hope they open more locations in the Norfolk area.
Atmosphere: 5
Food: 5
Service: 5
I used to give this place the best review... I'm absolutely not sure what's happening here anymore. And it's not just this place but all the other Tim Hortons as well. Horrible service and the food quality has gone right down the drain.
Atmosphere: 1
Food: 1
Service: 1
Typical Timmy's.
Atmosphere: 4
Food: 5
Service: 5
I love this location, and the young fella who works evenings is always kind and efficient!
Atmosphere: 5
Food: 5
Service: 5
Cozy nice place for a cup of coffee. ☕️
Today at afternoon, i ordered tea and i said please make it from fresh pot, when i said this , i dont know her name but she was soo rude with me, when i said she looked like soo bad to me, then she gave me tea and i said thank you then she didnt reply me and ignored me...i dont know but the lady has scratches on nose or head who was rude with me...i feel very bad that time..
Atmosphere: 5
Food: 5
Service: 1
1st time visiting here with family.
Very good service.
And steep tea was very good and appreciate the gentleman 👏 👍 who made fresh pot for us 😀.
Atmosphere: 5
Food: 5
Service: 5
It's Timmies.
Staff is ok. Food is what you expect.
It's busy, but the staff work real hard at getting what you need.
Atmosphere: 5
Food: 5
Service: 4
I had a very disappointing experience at this Tim Hortons location. My order was completely mishandled the food was soggy, tasted stale, and overall felt like a waste of money. Instead of receiving an apology for the incorrect order, I was asked to pay again for items I never ordered in the first place, which was frustrating and unacceptable.
Proper customer service should involve taking responsibility and resolving the issue, not making the situation more difficult for the customer. This visit was both frustrating and disappointing, and I will not be returning.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
We ordered four to five items the hashbrown was soggy and taste expired when we ask them to change this one they again give us the same which we have to throwh out in the garbage. Secondly we ordered cheese garlic bread and she give me garlic and herb pastry instead of committing a mistake she was asking to pay for another whyyyy to pay if we ordered garlic bread ? Whole mess with order will never coming again.....
Atmosphere: 3
Food: 1
Service: 3
Very bad experience with staf rude behaviour
Atmosphere: 1
Food: 1
Service: 1
The staff is very rude and when i ordered a xtra cheese pizza they gave me simple bread . And when i went there to tell them they aggressively came to me and use abuse.
Atmosphere: 1
Food: 1
Service: 1
Hey I was there in the morning and I saw that the manager of this store yelling on of their staff like she is at her home isn't she has the manners how to talk with their employee's i don't know why Tim Hortons promoting this kind of people. Nothing personal just want to share.
Atmosphere: 1
Food: 1
Service: 1
I like visiting this Tim Hortons. The staff, service and food are all great. Plus their level of service is consistently high over time.
However, I periodically experience problems when attempting to use their WiFi connection. This only happens at this location. At the other Tim Hortons in Fort Erie, close to City Hall, I have no problems.
Likewise, at other places in both Fort Erie and Niagara Falls (for e.g. McDonald's and A&W, etc), I never have a problem, automatically connecting my Tablet via WiFi.
The issue is sporadic. The Tablet that I am using is fairly new, so I am reasonably certain that the issue potentially relates to your router.
Atmosphere: 5
Food: 5
Service: 5
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