One of the cleanest subways in town. Dined in. Staff was friendly and courteous. Food was a lot fresher than many other stores. Will be the one I go to from now on.
Atmosphere: 5
Food: 5
Service: 5
Leonard Massicotte
This is the Subway store inside the Rona in new Sudbury. Well you would probably get more of a response from the sandwich . The guy serving us was absolutely miserable. We placed our order and it took about 2 minutes just to acknowledge we ordered. I then asked him how long he worked there to see if he was new, just to understand if he was in training and wasn't sure what he was doing. His reply after asking him twice was "I don't know, maybe a month. Maybe he should try something that doesn't involve dealing with the public. Because his attitude will definitely have people walking out of the store. Worst service in a long time.
Atmosphere: 1
Food: 1
Service: 1
Paula D
Worst customer service I have ever encountered. The young man (teenager) was rude, sarcastic and had no business working in the customer service industry. Subway management should be embarrassed to have this kind of representation in their stores.
Atmosphere: 1
Food: 2
Service: 1
Julie Gagne
If I could give a negative star, I would.Service— ABSOLUTELY HORRIBLEGuy was moaning and sighing after every customer walked in, or asked for a topping that he had to go all the way into the back to get since they were pre closing at 6:00.. during a supper rush.LOADED subs with mayo, so much it was inedible.Bread, stale as a piece of sponge.Worst customer service I’ve ever seen in my life.
Atmosphere: 1
Food: 1
Service: 1
Shane Teddy
Normally, I don't issue out 1 star reviews unless its earned. This is from a while ago when it was first released, however I went in to see about purchasing the new foot long cookie. Once I went in a worker came to my aid and asked me what I would like. I make sure to always provide manners and come across in a positive light after working in the food industry for many years. I mentioned that I would like to see about trying the foot long cookie presented in an image where you order. Before he was able to say anything a women (who I presume to be the store and/or shift manager and the only other person there from what I could see) interrupted and mentioned that they were out in a very aggressive tone as if I was being a "problem customer". Initially I just said "oh okay, no problem, nevermind then" and proceeded to walk out. Before I did I felt it right to mention something to her. I turned back and said "Ya kno there was a much nicer way you could have said that!" And walked out. As far as I can tell, the worker was fine, but this women really needs to understand proper customer service. I ended up going to another Subway near Party City to which I inquired about if both locations were under the same ownership which I was told no. Maybe this location should really learn from their counterpart under different and better management. Do not go to this specific location if you wish to be treated with common decency and respect as a customer.
Atmosphere: 1
Food: 1
Service: 1
Sherry Car
Miserable old lady. Out of steak, out of pizza sauce, out of green peppers and soup. Was only 4 o'clock! Got a 12 inch cold cut for 18 bucks. Bread was soo dry and hard, inedible. What a waste of time an money. Never going there again!
Atmosphere: 1
Food: 1
Service: 1
Gera & Pete Chatelain
Sunday female server was very abrupt and not friendly. Perhaps she should try to serve customers with a happier disposition as a result of this we will not be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
Lise Labrosse
Ordered a pizza sub. It was burnt and I had more bread than pepperoni, sauce and cheese. Normally go to the one on Lasalle and Falconbridge but it’s currently closed. Can’t wait for it to reopen. The subway on Marcus drive sucks.
Atmosphere: 3
Food: 1
Service: 3
Virender Singh
Worst subway i've ever saw in my life the lady there (evening shift)was so racist and she was making fun of us by calling everytime 'what are you saying' again and again..it was such a bad experience i'll not go there and my friends told me that they faced same racism.?
Atmosphere: 1
Food: 1
Service: 1
Denise J Duquette
Dietary restrictions: They carry the gluten free bun!
What kind of place can’t check a gift card plus the worker had such a bad
Atmosphere: 3
Service: 1
A Google User
Older lady very rude, didn’t respond to our requests and then got annoyed when we asked again
Tritney Sanders
Older lady very rude, didn’t respond to our requests and then got annoyed when we asked again
Tiffany James
I just went for a 6 inch assorted sub, the employee greeted me in a very friendly manner and once I ordered, she offered me all options. It was very fast service, I really liked that I was in and out in about 5 minutes.
Parking: Parking at Lowe's
Ronak Patel 1036
I got foot long veggie delite with veggie patty And one of the old lady working over there she do no keep veggies at all, looks like other subway in sudbury is better , I ask for twice and she did not even kept more, other sudbury in sudbury, I don’t need to tell them to keep anything extra they fill up the sub perfectly, I did not like the service
One of the cleanest subways in town. Dined in. Staff was friendly and courteous. Food was a lot fresher than many other stores. Will be the one I go to from now on.
Atmosphere: 5
Food: 5
Service: 5
This is the Subway store inside the Rona in new Sudbury. Well you would probably get more of a response from the sandwich . The guy serving us was absolutely miserable. We placed our order and it took about 2 minutes just to acknowledge we ordered. I then asked him how long he worked there to see if he was new, just to understand if he was in training and wasn't sure what he was doing. His reply after asking him twice was "I don't know, maybe a month.
Maybe he should try something that doesn't involve dealing with the public.
Because his attitude will definitely have people walking out of the store. Worst service in a long time.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I have ever encountered. The young man (teenager) was rude, sarcastic and had no business working in the customer service industry. Subway management should be embarrassed to have this kind of representation in their stores.
Atmosphere: 1
Food: 2
Service: 1
If I could give a negative star, I would.Service— ABSOLUTELY HORRIBLEGuy was moaning and sighing after every customer walked in, or asked for a topping that he had to go all the way into the back to get since they were pre closing at 6:00.. during a supper rush.LOADED subs with mayo, so much it was inedible.Bread, stale as a piece of sponge.Worst customer service I’ve ever seen in my life.
Atmosphere: 1
Food: 1
Service: 1
Normally, I don't issue out 1 star reviews unless its earned. This is from a while ago when it was first released, however I went in to see about purchasing the new foot long cookie. Once I went in a worker came to my aid and asked me what I would like. I make sure to always provide manners and come across in a positive light after working in the food industry for many years. I mentioned that I would like to see about trying the foot long cookie presented in an image where you order. Before he was able to say anything a women (who I presume to be the store and/or shift manager and the only other person there from what I could see) interrupted and mentioned that they were out in a very aggressive tone as if I was being a "problem customer". Initially I just said "oh okay, no problem, nevermind then" and proceeded to walk out. Before I did I felt it right to mention something to her. I turned back and said "Ya kno there was a much nicer way you could have said that!" And walked out. As far as I can tell, the worker was fine, but this women really needs to understand proper customer service. I ended up going to another Subway near Party City to which I inquired about if both locations were under the same ownership which I was told no. Maybe this location should really learn from their counterpart under different and better management. Do not go to this specific location if you wish to be treated with common decency and respect as a customer.
Atmosphere: 1
Food: 1
Service: 1
Miserable old lady. Out of steak, out of pizza sauce, out of green peppers and soup. Was only 4 o'clock! Got a 12 inch cold cut for 18 bucks. Bread was soo dry and hard, inedible. What a waste of time an money. Never going there again!
Atmosphere: 1
Food: 1
Service: 1
Sunday female server was very abrupt and not friendly. Perhaps she should try to serve customers with a happier disposition as a result of this we will not be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
Ordered a pizza sub. It was burnt and I had more bread than pepperoni, sauce and cheese. Normally go to the one on Lasalle and Falconbridge but it’s currently closed. Can’t wait for it to reopen. The subway on Marcus drive sucks.
Atmosphere: 3
Food: 1
Service: 3
Worst subway i've ever saw in my life the lady there (evening shift)was so racist and she was making fun of us by calling everytime 'what are you saying' again and again..it was such a bad experience i'll not go there and my friends told me that they faced same racism.?
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: They carry the gluten free bun!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
What kind of place can’t check a gift card plus the worker had such a bad
Atmosphere: 3
Service: 1
Older lady very rude, didn’t respond to our requests and then got annoyed when we asked again
Older lady very rude, didn’t respond to our requests and then got annoyed when we asked again
I just went for a 6 inch assorted sub, the employee greeted me in a very friendly manner and once I ordered, she offered me all options. It was very fast service, I really liked that I was in and out in about 5 minutes.
Parking: Parking at Lowe's
I got foot long veggie delite with veggie patty And one of the old lady working over there she do no keep veggies at all, looks like other subway in sudbury is better , I ask for twice and she did not even kept more, other sudbury in sudbury, I don’t need to tell them to keep anything extra they fill up the sub perfectly, I did not like the service
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