we went there on new year's eve with my two kids and husband as we were ending our meal we found hair stuck in cheese of our pizza. server was standing there we show her hair she was like OH HAIR thats it was like she was least bothered that a client got hair in the food and said WHAT YOU WANT ME TO DO ? we were actually shocked with her response we paid and left. This was my worst customer service experience
Kirankumar Krishnan
Good food and nice service
Atmosphere: 5
Food: 5
Service: 5
Santa Claus
Food came out cold, informed waitress she took it to the back and we heard her telling staff in the back “apparently this is cold” in a not very nice way.
When the food was reheated/remade it sat for some time until someone in the back commented “is this supposed to go out? Did you forget about it? Where is it for?
We waited over 40 minutes to be checked on where she would walk away to quickly to ask for water, which we have been sitting for over 40 minutes waiting for a refill. To the point where we went to the bar side to try and find someone.
We were seated in the booths by the kitchen and spent our entire meal listening to the staff gossip, chat about personal things and ignore kitchen staff when food was ready to be served.
Overall awful experience which we would have had numerous times in the past, we only came because we were given a gift card or we wouldn’t have come back.
Atmosphere: 1
Food: 1
Service: 1
Eric Longridge
Where do I start. Waited over 20 minutes to be seen, when finally someone came over we ordered our drinks and food (had lots of time to think of what we wanted) and the food came before our drinks, drinks were flat by the time they got to us. Yeah the food was good but service was not. Was never checked up on, but food was good.
Atmosphere: 2
Food: 5
Service: 1
Trevor Dushenko
Good for a drink and watch a game, food not the best.
Atmosphere: 4
Food: 2
Service: 3
chaitanya dharwa
Worst experience at Boston Pizza. The server was rude and the food was terrible. I usually enjoy Boston Pizza, but this location was very disappointing. The pizza tasted like plain dough with no flavor, and the pasta had barely any sauce and no taste. This location really needs to improve its food quality and service.
Atmosphere: 2
Food: 1
Service: 1
Caroline Wharton
It was really good! The service was great and we all enjoyed our meals 😋
Atmosphere: 5
Food: 5
Service: 5
Lucy A
I had dinner with my husband, and Natasha was our server—she was fantastic! She struck the perfect balance between being attentive and giving us space to enjoy our meal. We ordered wings and the most delicious garden salad—everything was fresh and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Nicole Ortiz
Great atmosphere and great food, as always!
Atmosphere: 5
Food: 5
Service: 5
Mitra Gohary
The food and the staff were really good, but the place could use a fresher smell there was a bit of a musty odor
The food and the server were great. Only criticism is calling customers by pet names. I’m not your “babe” or your “sweets”. It’s awkward and uncomfortable. Especially when she said it no less than 10 times. Nice server, but drop the names.
Atmosphere: 5
Food: 5
Service: 4
David Rosic
Great steak, very good price , and Emily is an amazing server! Very fun very nice!
Atmosphere: 5
Food: 5
Service: 5
Secur Eye
Emily and Michael were great, smiling and helping.
Atmosphere: 4
Food: 4
Service: 5
Alicia Gonzalez
Best Family experience, food and beer amazing
Atmosphere: 5
Food: 5
Service: 5
Paul Slade
Cactus cut nachos..you need to offer them to customers..how hard is it to switch corn chips for cactus chips..some waitresses do it..some have No Clue..you made me feel so uneasy about my order..not sure if i will be back..service was not good..
we went there on new year's eve with my two kids and husband as we were ending our meal we found hair stuck in cheese of our pizza.
server was standing there we show her hair she was like OH HAIR thats it was like she was least bothered that a client got hair in the food and said WHAT YOU WANT ME TO DO ?
we were actually shocked with her response we paid and left.
This was my worst customer service experience
Good food and nice service
Atmosphere: 5
Food: 5
Service: 5
Food came out cold, informed waitress she took it to the back and we heard her telling staff in the back “apparently this is cold” in a not very nice way.
When the food was reheated/remade it sat for some time until someone in the back commented “is this supposed to go out? Did you forget about it? Where is it for?
We waited over 40 minutes to be checked on where she would walk away to quickly to ask for water, which we have been sitting for over 40 minutes waiting for a refill. To the point where we went to the bar side to try and find someone.
We were seated in the booths by the kitchen and spent our entire meal listening to the staff gossip, chat about personal things and ignore kitchen staff when food was ready to be served.
Overall awful experience which we would have had numerous times in the past, we only came because we were given a gift card or we wouldn’t have come back.
Atmosphere: 1
Food: 1
Service: 1
Where do I start. Waited over 20 minutes to be seen, when finally someone came over we ordered our drinks and food (had lots of time to think of what we wanted) and the food came before our drinks, drinks were flat by the time they got to us. Yeah the food was good but service was not. Was never checked up on, but food was good.
Atmosphere: 2
Food: 5
Service: 1
Good for a drink and watch a game, food not the best.
Atmosphere: 4
Food: 2
Service: 3
Worst experience at Boston Pizza. The server was rude and the food was terrible. I usually enjoy Boston Pizza, but this location was very disappointing. The pizza tasted like plain dough with no flavor, and the pasta had barely any sauce and no taste. This location really needs to improve its food quality and service.
Atmosphere: 2
Food: 1
Service: 1
It was really good! The service was great and we all enjoyed our meals 😋
Atmosphere: 5
Food: 5
Service: 5
I had dinner with my husband, and Natasha was our server—she was fantastic! She struck the perfect balance between being attentive and giving us space to enjoy our meal. We ordered wings and the most delicious garden salad—everything was fresh and flavorful.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere and great food, as always!
Atmosphere: 5
Food: 5
Service: 5
The food and the staff were really good, but the place could use a fresher smell there was a bit of a musty odor
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food and the server were great. Only criticism is calling customers by pet names. I’m not your “babe” or your “sweets”. It’s awkward and uncomfortable. Especially when she said it no less than 10 times. Nice server, but drop the names.
Atmosphere: 5
Food: 5
Service: 4
Great steak, very good price , and Emily is an amazing server! Very fun very nice!
Atmosphere: 5
Food: 5
Service: 5
Emily and Michael were great, smiling and helping.
Atmosphere: 4
Food: 4
Service: 5
Best Family experience, food and beer amazing
Atmosphere: 5
Food: 5
Service: 5
Cactus cut nachos..you need to offer them to customers..how hard is it to switch corn chips for cactus chips..some waitresses do it..some have No Clue..you made me feel so uneasy about my order..not sure if i will be back..service was not good..
Atmosphere: 2
Food: 2
Service: 2
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