Tried to order a meal for my son and they said online only. I didn’t have any credit cards on me. Would not honour the deal to pay cash even though app says nothing about online only. To order same meal was $6 more not online. Didn’t care and asked me to go to back of the line till I figured out what I wanted to do. So we left.
bruce fraser
Fast fresh and pretty good. Definitely would go back to this location.
Irene Milasincic
I wish I good give zero. Do not go. They do not get order correct and legs look like chicken wing size. Don't go there
suneel kumar y
I placed an online order for pickup, and I was impressed with how quick and efficient the process was. I arrived at the store, and my order was ready to go! It was hot, fresh, and exactly as I had ordered. Super smooth experience, and I’ll definitely use their online ordering again.
brayden V
I was really looking forward to trying a chicken sandwich for the first time, but they completely screwed up my order. They gave my sandwich to someone else and didn’t include it in my bag. Total waste of time and money.
The chicken I did get was way overseasoned and insanely salty. It wasn’t enjoyable at all. I’m beyond disappointed with the carelessness and the quality. Won’t be going back, and I’ll be warning others too.
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Shaun Wilcox
Garbage! Wait 15 minutes for 2 sliders. One of which has a chicken nugget sized piece on it.
Krinal Patel
Excellent service and food quality of this kfc. Definitely, wanna visit again for chicken and tacos. As staff was friendly ,aware about order and serving system.
satvir kaur
I am really impressed with the food quality and staff service I don't know why people doesn't like this kfc?? As a who person who took my order was with smile and repeating the order. And all emplyees also paying attention for the order making and packing .
NISHANT RAJ
Had Chicken Zinger Burger at KFC., fell sick and pukish after 15 mins having it. Way too oily - not sure of the food safety norms. Stay Away!!
Judy VanderWindt
Staff was super friendly and professional. Ordered ahead for 2 party packs for my Mom's birthday and everything was ready and fresh. Staff took time to wish my Mom a happy birthday too :)
Since the Beamsville location closed, I’ve had to use the service road location and the food three times now and the last time, has been just terrible. The chicken was so overcooked and burnt and it was all batter and no chicken. No kidding , will not be back to this location it’s terrible.
Food: 1
Service: 2
Sundas Khan
I order a kids meal twice they gave me full meal combo this is ridiculous they don't add receipt they charge me almost $12 for fries popcorn chicken and a drink. Worst service 😒
Service: 1
James McCombs
I literally had the worst experience I've ever had at a fast food place. First off, part of the issue WAS my fault, but the way it was handled by the staff was outrageous. I ordered a big crunch combo. Of course, I was supposed to say box meal. When the order was repeated to me I was having trouble understanding the employee. I heard him say crunch though, so I thought it was good. My fault for not being absolutely sure what was said to me. Turns out, I was given a combo #1 from the taco bell portion of this location with crunchy tacos. I left with my order not paying attention to what I had. Again my fault. When I realized I had tacos I went back to the employee to get it sorted out. He immediately came at me saying repeated the order to me, and I got what I ordered. I said I ordered a big crunch. He again snapped that he repeated the order to me, and that I confirmed it. I simply said it's hard to understand with the noise in there and his accent. I honestly think he knew exactly what he did and was looking for a fight. Realizing this was going nowhere, and just wanting my order corrected, I asked him if I could please just get the big crunch combo and let me pay the difference between the 2 orders. He started at me about how he repeated my order to me. I was getting incredibly frustrated with this person. 3 or 4 times I asked him to correct the order and I'd pay the difference. This was clearly a case of 2 people not understanding each other, but this worker did nothing to try help the situation. What I can say is, I'll never visit this place again. Reading the reviews of this place is very unfortunate. There are plenty of options at this gateway stop, I highly recommend to everyone, do yourself a favor and stay away from this kfc/taco bell location.
Atmosphere: 1
Food: 3
Service: 1
Justin Andrew Wood
Slow service, cold and dry chicken. Won't be taking my service again.
Tried to order a meal for my son and they said online only. I didn’t have any credit cards on me. Would not honour the deal to pay cash even though app says nothing about online only. To order same meal was $6 more not online. Didn’t care and asked me to go to back of the line till I figured out what I wanted to do. So we left.
Fast fresh and pretty good. Definitely would go back to this location.
I wish I good give zero. Do not go. They do not get order correct and legs look like chicken wing size. Don't go there
I placed an online order for pickup, and I was impressed with how quick and efficient the process was. I arrived at the store, and my order was ready to go! It was hot, fresh, and exactly as I had ordered. Super smooth experience, and I’ll definitely use their online ordering again.
I was really looking forward to trying a chicken sandwich for the first time, but they completely screwed up my order. They gave my sandwich to someone else and didn’t include it in my bag. Total waste of time and money.
The chicken I did get was way overseasoned and insanely salty. It wasn’t enjoyable at all. I’m beyond disappointed with the carelessness and the quality. Won’t be going back, and I’ll be warning others too.
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Garbage! Wait 15 minutes for 2 sliders. One of which has a chicken nugget sized piece on it.
Excellent service and food quality of this kfc. Definitely, wanna visit again for chicken and tacos. As staff was friendly ,aware about order and serving system.
I am really impressed with the food quality and staff service I don't know why people doesn't like this kfc?? As a who person who took my order was with smile and repeating the order. And all emplyees also paying attention for the order making and packing .
Had Chicken Zinger Burger at KFC., fell sick and pukish after 15 mins having it. Way too oily - not sure of the food safety norms.
Stay Away!!
Staff was super friendly and professional. Ordered ahead for 2 party packs for my Mom's birthday and everything was ready and fresh. Staff took time to wish my Mom a happy birthday too :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Since the Beamsville location closed, I’ve had to use the service road location and the food three times now and the last time, has been just terrible. The chicken was so overcooked and burnt and it was all batter and no chicken. No kidding , will not be back to this location it’s terrible.
Food: 1
Service: 2
I order a kids meal twice they gave me full meal combo this is ridiculous they don't add receipt they charge me almost $12 for fries popcorn chicken and a drink. Worst service 😒
Service: 1
I literally had the worst experience I've ever had at a fast food place. First off, part of the issue WAS my fault, but the way it was handled by the staff was outrageous. I ordered a big crunch combo. Of course, I was supposed to say box meal. When the order was repeated to me I was having trouble understanding the employee. I heard him say crunch though, so I thought it was good. My fault for not being absolutely sure what was said to me. Turns out, I was given a combo #1 from the taco bell portion of this location with crunchy tacos. I left with my order not paying attention to what I had. Again my fault. When I realized I had tacos I went back to the employee to get it sorted out. He immediately came at me saying repeated the order to me, and I got what I ordered. I said I ordered a big crunch. He again snapped that he repeated the order to me, and that I confirmed it. I simply said it's hard to understand with the noise in there and his accent. I honestly think he knew exactly what he did and was looking for a fight. Realizing this was going nowhere, and just wanting my order corrected, I asked him if I could please just get the big crunch combo and let me pay the difference between the 2 orders. He started at me about how he repeated my order to me. I was getting incredibly frustrated with this person. 3 or 4 times I asked him to correct the order and I'd pay the difference. This was clearly a case of 2 people not understanding each other, but this worker did nothing to try help the situation. What I can say is, I'll never visit this place again. Reading the reviews of this place is very unfortunate. There are plenty of options at this gateway stop, I highly recommend to everyone, do yourself a favor and stay away from this kfc/taco bell location.
Atmosphere: 1
Food: 3
Service: 1
Slow service, cold and dry chicken. Won't be taking my service again.
Atmosphere: 1
Food: 1
Service: 3
Food was tasty and delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Leg
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