We moved to Grimsby a couple of years ago, and I've always driven by this place but never stopped in. I should have just kept on driving. Arrived around 7:00 pm, looking to kill some time get a late night snack. Ordered a soda water and some chicken wings. I've worked in enough bars and restaurants to know that a pound of wings, especially when the place is practically empty, shouldn't take more than 12-15 minutes. 45 minutes later, still no wings. I had somewhere else I needed to be, so I left and told the staff to just give the wings to someone else. As I was leaving, the server brought the bagged up wings to the parking lot. When I got home I opened them, to not only find that they were still uncooked (soggy skin), but I also weighed them and the scale indicated this was only half a pound of wings (250 g). đ You want good wings, hot and fresh? Try Amici's Pizza, The Judge and Jester or even The Butcher and Banker in Beamsville, which you can drive to in less time than it takes for these folks to figure out how a fryer works. Won't be back, even if it were free.
Update following Owner's Reply: It speaks volumes about your business that a legitimate concern is met with such a condescending tone. A successful business owner would know the difference between valuing patrons, and being patronizing. We both know that a 45 minute wait for a 10-minute menu item indicates a complete breakdown in service, not a simple âmistakeâ. Especially when I was sitting at the bar in full view of the server, who should have had the wherewithal to notice my order was taking longer than usual, instead of socializing. Regarding the serving weight, a 50% loss from raw to cooked indicates either poor sourcing or incorrect portioning before the wings even hit the fryer, which speaks to the quality and value of the food youâre serving. A 20-25% loss would be typical, and we both know it. Also, during the pandemic, the entire food service industry mastered crispy wing delivery, so blaming the packaging for raw meat shows a lack of concern for food quality and customer health. You should be professional enough to admit that when I said I was leaving, your staff rushed the order resulting in it being uncooked. My experience in restaurants, and other lines of business, is that customers may not always be right, but should always be respected. Clearly, your establishment has much lower standards.
Atmosphere: 1
Food: 1
Service: 1
Liz Collins
Great!! Absolute must go to eat, drink and watch the game â¤ď¸
Atmosphere: 5
Food: 5
Service: 5
peggy vanderhijde
We sat in a booth by bar.. atmosphere local bar we ordered wings, garlic bead Caesar salad chips and salsa .. we will definitely be back loved the atmosphere ⌠and food was great ! The Caesar salad had fresh bacon abd they didnât skimp on the bacon delicious .. wings were tasty and big garlic bread is huge definitely a share. Chips and salsa .. gresh the chips was fresh bill was 80 it was delicious
Atmosphere: 5
Food: 5
Service: 5
MaryAnn Willis
Best wings in town. Great service. The girls are awesome and it was nice to see a lot of familiar faces.
Atmosphere: 5
Food: 5
Service: 5
Louie S
Great place, Good crowd, delicious burgers and some love music in the summer. đđđ
Atmosphere: 5
Food: 5
Service: 5
Tom Alvey
Great atmosphere, food was delicious and the waitress was fantastic. My Diet Pepsi was the Best one I ever had plus the glasses brought back memories of family dinners at my Grandparents. đ
Atmosphere: 5
Food: 5
Service: 5
Adam M
Our server tonight was 100% the best she does her job well thanks for a great dinner the food is amazing too the burgers are huge and delicious
Atmosphere: 5
Food: 5
Service: 5
Sam Yoder
God bless Rikochez
Atmosphere: 5
Food: 5
Service: 5
Matthew Wilson
I had my first visit to Rikochez and I found the beer was cold, and the wings were good. I went on a Tuesday and the wings were buy one pound get one pound free, and a 16oz domestic pint was $5.00. The service was good and the staff was very friendly. What more could you want from a local bar. I will return.
Bruce Thibodeau
Thank you to the entire team for the consistently great service. Rikochez feels like home.
Savanna and Trinity go above and beyond to provide a wonderful customer experience. The amazing team and cold beer at Riks keeps us coming back.
Atmosphere: 5
Food: 5
Service: 5
Arden Trumpour
Great atmosphere, excellent drinks, and outstanding service. I want to highlight our server with the long blonde hairâshe was exceptionally friendly, attentive, and made the experience truly memorable. Her energy and professionalism elevated the entire visit. We will be returning for our next girls night!
Atmosphere: 5
Food: 5
Service: 5
Kylie Jarvis
A group of us came to this bar with expectations of being able to play darts, however one employee was extremely nice and accommodating and the other staff member was rude and dismissive. Long blonde staff member brushed multiple people off and gave dirty looks while the brunette staff member greeted each customer with a smile asking what they would like. A smile goes a long way and each staff member should be consistent. Being out of town, I would be hesitant to return due to blonde staff member. Not the most pleasant to female patrons, but young males she greets with a smile. If youâre male, come here for both staff members. If youâre female, pray you get the brunette bartender.
Atmosphere: 1
Food: 4
Service: 1
Steven Bonin
Rikochez delivers a great pub experience in Grimsby, backed by a solid kitchen menu offering classics like burgers, chicken bites, and pizza. Thereâs always something tasty on special, from wings to outstanding pizzas, so itâs easy to find a new favourite each visit. If youâre after quality pub food and a welcoming atmosphere, Rikochez is definitely worth stopping in for a bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rik's Burger
Connie Materno
Picked up wings Tuesday(last night) Whoever cooked our wings did one amazing job. We ordered the Hot and blue and salt and pepper!! The wings were a great size and fresh tasting. And the staff are very friendly and attentive. Thank you Richochez
We moved to Grimsby a couple of years ago, and I've always driven by this place but never stopped in. I should have just kept on driving. Arrived around 7:00 pm, looking to kill some time get a late night snack. Ordered a soda water and some chicken wings. I've worked in enough bars and restaurants to know that a pound of wings, especially when the place is practically empty, shouldn't take more than 12-15 minutes. 45 minutes later, still no wings. I had somewhere else I needed to be, so I left and told the staff to just give the wings to someone else. As I was leaving, the server brought the bagged up wings to the parking lot. When I got home I opened them, to not only find that they were still uncooked (soggy skin), but I also weighed them and the scale indicated this was only half a pound of wings (250 g). đ You want good wings, hot and fresh? Try Amici's Pizza, The Judge and Jester or even The Butcher and Banker in Beamsville, which you can drive to in less time than it takes for these folks to figure out how a fryer works. Won't be back, even if it were free.
Update following Owner's Reply:
It speaks volumes about your business that a legitimate concern is met with such a condescending tone. A successful business owner would know the difference between valuing patrons, and being patronizing. We both know that a 45 minute wait for a 10-minute menu item indicates a complete breakdown in service, not a simple âmistakeâ. Especially when I was sitting at the bar in full view of the server, who should have had the wherewithal to notice my order was taking longer than usual, instead of socializing. Regarding the serving weight, a 50% loss from raw to cooked indicates either poor sourcing or incorrect portioning before the wings even hit the fryer, which speaks to the quality and value of the food youâre serving. A 20-25% loss would be typical, and we both know it. Also, during the pandemic, the entire food service industry mastered crispy wing delivery, so blaming the packaging for raw meat shows a lack of concern for food quality and customer health. You should be professional enough to admit that when I said I was leaving, your staff rushed the order resulting in it being uncooked. My experience in restaurants, and other lines of business, is that customers may not always be right, but should always be respected. Clearly, your establishment has much lower standards.
Atmosphere: 1
Food: 1
Service: 1
Great!! Absolute must go to eat, drink and watch the game â¤ď¸
Atmosphere: 5
Food: 5
Service: 5
We sat in a booth by bar.. atmosphere local bar we ordered wings, garlic bead Caesar salad chips and salsa .. we will definitely be back loved the atmosphere ⌠and food was great ! The Caesar salad had fresh bacon abd they didnât skimp on the bacon delicious .. wings were tasty and big garlic bread is huge definitely a share. Chips and salsa .. gresh the chips was fresh bill was 80 it was delicious
Atmosphere: 5
Food: 5
Service: 5
Best wings in town. Great service. The girls are awesome and it was nice to see a lot of familiar faces.
Atmosphere: 5
Food: 5
Service: 5
Great place, Good crowd, delicious burgers and some love music in the summer. đđđ
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, food was delicious and the waitress was fantastic.
My Diet Pepsi was the Best one I ever had plus the glasses brought back memories of family dinners at my Grandparents. đ
Atmosphere: 5
Food: 5
Service: 5
Our server tonight was 100% the best she does her job well thanks for a great dinner the food is amazing too the burgers are huge and delicious
Atmosphere: 5
Food: 5
Service: 5
God bless Rikochez
Atmosphere: 5
Food: 5
Service: 5
I had my first visit to Rikochez and I found the beer was cold, and the wings were good. I went on a Tuesday and the wings were buy one pound get one pound free, and a 16oz domestic pint was $5.00. The service was good and the staff was very friendly. What more could you want from a local bar. I will return.
Thank you to the entire team for the consistently great service. Rikochez feels like home.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Savanna and Trinity go above and beyond to provide a wonderful customer experience. The amazing team and cold beer at Riks keeps us coming back.
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere, excellent drinks, and outstanding service. I want to highlight our server with the long blonde hairâshe was exceptionally friendly, attentive, and made the experience truly memorable. Her energy and professionalism elevated the entire visit. We will be returning for our next girls night!
Atmosphere: 5
Food: 5
Service: 5
A group of us came to this bar with expectations of being able to play darts, however one employee was extremely nice and accommodating and the other staff member was rude and dismissive. Long blonde staff member brushed multiple people off and gave dirty looks while the brunette staff member greeted each customer with a smile asking what they would like. A smile goes a long way and each staff member should be consistent. Being out of town, I would be hesitant to return due to blonde staff member. Not the most pleasant to female patrons, but young males she greets with a smile. If youâre male, come here for both staff members. If youâre female, pray you get the brunette bartender.
Atmosphere: 1
Food: 4
Service: 1
Rikochez delivers a great pub experience in Grimsby, backed by a solid kitchen menu offering classics like burgers, chicken bites, and pizza. Thereâs always something tasty on special, from wings to outstanding pizzas, so itâs easy to find a new favourite each visit. If youâre after quality pub food and a welcoming atmosphere, Rikochez is definitely worth stopping in for a bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rik's Burger
Picked up wings Tuesday(last night) Whoever cooked our wings did one amazing job. We ordered the Hot and blue and salt and pepper!! The wings were a great size and fresh tasting. And the staff are very friendly and attentive. Thank you Richochez
Food: 5
Service: 5
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