Subway

4 Livingston Ave Unit 2, Grimsby
(289) 309-3433

Recent Reviews

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Sam Khosh

received stale bread, ordered it at lunch and the bread was firm and dry, please do not serve old bread, ended up tossing the sub in the garbage. you might be saving a few pennies serving yesterdays bread but in the end u loose customers.

Cody Griffin

This place sucks , surprise you’re still in business but now I will make it a life goal of mine to get that subway out of town .

When you go to pay for a sub and ask for extra topping like onions and get denied it’s no wonder people give you bad reviews .

Now I’m going to come to this location order 6 subs and then walk out , that’s the kind of business this place deserves .

Thomas Kelly

Aashi was awesome speedy and kind service!!!

Elijah Benjamin

Great costumer service

jake henderson

It was a fast experience

Henry Rumble

Great customer service and great turkey sub

Face The Odds

Great experiences always

Max Eppich

aashi was the best subway employee i’ve ever encountered in my life, 10/10 service would come again highly recommend.

Victoria Polese

They wouldn’t give me the code for the washroom until we paid for something but they only had one person working with a lineup…so I had to wait 10 minutes in line with a full bladder just because these guys are stingy with their bathrooms.

Hire some more people and stop being stingy

Maja G

Great service!!

Atmosphere: 5

Food: 5

Service: 5

Emily M

Came this evening to pick up some dinner for myself and was extremely disappointed with the service I received today. I purchased a sub from a girl who said her name was "Jo," real name or not, I don't know, she was a tall girl. I've been to this location a couple times but as it's a little out of my way I don't come here often, but I've eaten many subs in my lifetime and never once have I had an experience like this evening. If I could give 0 stars, I would.
I ordered a 12" cold cut combo, and when it came to adding my toppings, I picked the same thing that I always do. When it came time to add green peppers and onions, this girl put it on one piece at a time, starting with the green peppers. I politely asked if could please add some more, and again she maybe added like 4 individual pieces, I was fine with the amount of peppers so I asked her to please add some more onion, and again, just a couple pieces at a time maybe added like 4 or 5 individual pieces. I've never seen a sub made like this. Every single other subway I've been to, they take some in their hand and sprinkle it on until you're happy. I like a lot of onion on my sandwich, so again I asked if I could please have some more. She added another 5 pieces, again I wanted a little more so I asked nicely, can I please have a little more, she added like 3 pieces and then said I'm at my max. I laughed and said, "What do you mean? You're adding it on there one piece at a time" She said they are only supposed to add a certain amount of toppings per sub. I asked her, "So what, is there an extra charge or something for more onions?" And she said no, that they're supposed to stick to the recipe, and some items are more overpowering in flavor, so they are supposed to only put so much on it. I laughed again, and at this point, I was getting angry. I told her I was a paying customer and am wanting my sub the way I want it, and that is for me to determine how much of a topping I add on my own food, I am the one eating it not anyone else so that is not for anyone else to decide. I asked her if this is a policy that's instated by the owner to ration ingredients to their paying customers, and she said it was policy. She put a couple more pieces, acting irritated with me and just handed me my sub, no bag or anything. I am absolutely disgusted by that ridiculous "policy" and if this is put in place by the owner, you need to not be cheap and trying to save a couple dollars when your paying customers are asking for their subs to be made the way they like them. You will lose many customers this way. I have been to multiple different locations and NOT ONCE, have I ever heard this or experienced this before.
I will never be back here and to others reading this; if you like a lot of a certain topping or your subs made the way you want them, this isn't the location for you. Go to literally any other location, and you will not experience that. Very terrible customer service. This isn't the way to run a business.

** Just reading other people's reviews seems that I'm not the only one who has experienced this issue. And the only only replies that they're following strict portion guidelines. Lol ok. I think its someone being cheap not wanting to waste money on toppings running out so fast. I know enough people in the food industry. I know people being cheap when I see it. Do not go here people*

Mj Dupuis

Great and friendly service by channi

Atmosphere: 5

Food: 5

Service: 5

Jacob Dupuis

Great service by channi !!!!!!

Atmosphere: 5

Food: 5

Service: 5

Atheena Sureshmohan

Today, I Ordered through DoorDash delivery. I ordered footlong choco chip cookie, but unfortunately they were out but, were kind enough to leave a note and by replacing it with footlong gingerbread cookie and a complementary cookie as well. Good customer service and food. Highly recommend:)

Food: 5

Service: 5

Adam Goetheyn

Visited during this BOGO deal we're all seeing on TV, was told that's only though the app. So I jump through the hoops and get it all ordered up, careful to option MORE on all the veg that I would have liked more of on my food. I pointed that out to my sandwich artist, but was told they had to make it just like it said on the receipt.. even though it was my order.. and I was asking them to really just asking for what I optioned for ON THE APP...

If you're going to come here, keep it simple and keep expectations low, or better yet go somewhere else.

Clean, everything looked and tasted fresh.. but left me wanting more.

Atmosphere: 5

Food: 5

Service: 1

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