Tim Hortons

3 Windward Dr, Grimsby
(905) 945-3320

Recent Reviews

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Peter O

I come every morning and night.Staff is always pleasant and very efficient.I come from Stoney Creek because l prefer this location.

Atmosphere: 5

Food: 5

Service: 5

Joe Huehn

Stopped by on our way home from Niagara. The girl at the counter quick and efficient and had us on our way quickly.

Atmosphere: 5

Food: 5

Service: 5

Bryan drennan

Absolute ignorance from women working the Drive thru window.
She makes my Steep tea as a coffee even though I ordered A steep tea then proceeds to be rude to me when I ask her. Did you make a tea or a coffee? It’s like why do we have the drive-through microphone and you asked What I want and then you don’t pay attention you make the wrong thing.

If you’re gonna work, the drive-thru pay attention and understand what people are ordering.

Then they don’t even carry plain Tim bits… What Tim Hortons doesn’t carry plain Tim bits that’s like McDonald’s not having hamburgers.

I’ll definitely Won’t be attending this Tim Hortons ever again.

Atmosphere: 3

Food: 1

Service: 1

G

Great service. People are very friendly and the floors, tables and washrooms were kept up to par clean. All in all I recommend stopping it.

Food: 4

Service: 4

Channi mittu

I had a great time here … i ordered a coffee and doughnut and these were fresh and delicious …A lady named jasmeet was really friendly. Good quality of food .

Atmosphere: 5

Food: 5

Service: 5

JASPREET KAUR

Amazing staff and fast service

Atmosphere: 5

Food: 5

Service: 5

Amandeep kaur

I stopped in for a quick snack, and the service was both fast and friendly. Fast and friendly service like this keeps me coming back!

Atmosphere: 5

Food: 5

Service: 5

Sukh Josan

I had most amazing tim’s food ever on this location .It was so good. Staff was very polite i ordered food online and when i got there then they prepared my food so it wont be cool down. Great service.

Atmosphere: 5

Food: 5

Service: 5

ASHOK KUMAR

Served warm tea even after several request for hot tea

Service: 1

Jayant Mulye

Good place to visit

Atmosphere: 5

Food: 4

Service: 5

Rajneesh Kaur

The vibe here is always so welcoming. From the hello at the door to the quick handoff of my order, everything is perfect, That’s why I keep coming back.❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quick Service, Hash Brown, Sausage Egg Croissant

Aaina Kamboj

Absolutely outstanding experience from start to finish! The staff was incredibly friendly, professional, and went above and beyond to make sure everything was perfect. The atmosphere was welcoming and clean, and every detail showed a clear commitment to quality and customer satisfaction. I was genuinely impressed by how efficient and thoughtful the service was — it’s rare to find a place that combines expertise with such genuine care. I wouldn’t hesitate to recommend this place to anyone, and I’m already looking forward to my next visit!

Atmosphere: 5

Food: 5

Service: 5

Arsh Deep

It’s really good experience to visit there . I often visit there and staff gives really impressive service to customers especially by Sandeep Singh...

Atmosphere: 5

Food: 5

Service: 5

Emily

I frequent this location often as I live close by, grabbing something before work during the week or before an outing on the weekends. At the beginning the mobile order pick ups were a struggle, a noticed more so when they moved the pick up spot to the end by the bathrooms. Sometimes they'd still leave it where the old spot was or they wouldn't pay attention to the mobile orders coming out so it wouldn't be made and they would be serving evrryone in line first meanwhile I had ordered 10 mins prior to that. I brought up my concerns and frustration a couple times during those moments which I recieved an apology for but since then everything seems to go smoothly. I order ahead like I usually do and most of time its ready when I get there. Sometimes I wait when they're very busy but its understandable. They see me and greet me with a smile and a how are you, and try to get it out to me as soon as possible. And if Raj is there she's always ontop to get my order out to me quickly always asking me how I am in the process. I appreciate the hard work and cleanliness of this location. It has definitely improved. Sad to see other locations maybe not the same.

Atmosphere: 5

Food: 5

Service: 4

Ana Costandachi

Speechless on how terrible the service is. Since when did workers go mute? No hi, no good morning, no cash or card… they just hand you stuff and close the window. Save your money and go to Starbucks or somewhere else

Atmosphere: 1

Food: 1

Service: 1

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