Just ordered a spicy tuba poke bowl, got home and there is no tuna in the bowl!
Atmosphere: 1
Food: 1
Service: 1
Sarah Camp
Our go-to healthy lunch option at work! We love Urban Cravings - they always have fresh, vibrant salads that are packed full and so tasty! Super friendly service and loads of different options. We're so happy they're in Grimsby!
Atmosphere: 5
Food: 5
Service: 5
Rosie O
I treat myself to a smoothie bowl once every few weeks and they have always looked to be made with care. Today when I picked up my bowl it had less of everything in it. Usually the bowls are filled to the top and the presentation makes it all worth the money. Today I was very disappointed and I feel ripped off for how much I paid based off what I got. I can overlook the fact that the staff are not warm and welcoming to their customers, but you can’t cheap out on the food people are paying for.
Atmosphere: 3
Food: 1
Service: 3
Aziyade Jackson
Fresh and healthy food delicious
Atmosphere: 4
Food: 5
Service: 5
Paloma Estrada-Olivares
my husband ordered food for me on my lunch break … the food isn’t the best, i got the custom rice bowl with cauliflower rice. the bottom of the bowl was damp and wet, i obviously still ate it bc i payed a lot for it, but when i reached the end of the bowl this is what i was left with this liquid at the bottom of the bowl. it concerns me if it was freezer burnt, i just hope they follow the health and safety codes. i bring up the health and safety for a reason, because my daughter got a bowl with shrimp, which made her sick. i thought that she was just having an upset stomach, thought id give this place the benefit of the doubt and another try. but now the service was bad the second time and the food was disappointing again, not worth the price. the older woman with glasses is also very rude. i didn’t find her welcoming the first time but i understand i maybe came during a busy time, but my husband also mentioned her lack of professionalism.
Atmosphere: 1
Food: 1
Service: 1
Shari Mcmaster
I may just be a smoothie snob, but Heal in Burlington is worth the drive! I tried to like Urban Cravings but my first smoothie bowl was liquid, I could of drank it with a straw plus I waited an overly long time to have it made. I have gotten a few smoothies and they are just mediocre, i can make that at home. I prefer pea protein, as whey causes many gastric disturbances in people. They don't have oat milk which is my favorite.
Atmosphere: 3
Food: 1
Service: 2
Big Bruh
My favourite place to eat, kind of pricey, but it’s a good healthy option.
Got a little extra surprise in our smoothie bowls. Didn't even offer to refund our money!! never going there again! Picture posted in comments
Maya
Today I stopped here to get a quick snack, but was very disappointed by the end. I waited a solid 5 minutes to be served. Keep in mind I was the only customer. I was greeted poorly, and after they took my order, it took a very long time for it to be done. At the checkout, I was again, waiting and waiting to pay. I had to ASK someone to pay. Then, no one told me the debit machine was not working. Very, very disappointing. Service deserved zero stars.
I really wanted to like this restaurant, concept looked great and variety exciting, but the owner needs to know the staff do not care about clients. September 6th we decided to make a stop for Lunch around 115 based and waited a long time to try to order. Both staff were busy with talk and gossiping the entire time to a friend whom had visited. They didn't acknowledge our existence and no they weren't busy. Such a shame a great option in Grimsby ended up a dud. Needless to say we opened the door, walked out and from the window the staff seemed to care less and continued with their talk.
I truly hope the owner reads this review as we respect and embrace creativity in dining, but with front staff like this, it was a disappointment. The company quirky and great slogan on the shirts which read to " Lettuce help you" were ingenious but unfortunately cold and meaningless.
natalie fournier
Came here for a quick bite to eat. My friend and I got 2 “smoothie” bowls… 2 customers in front were waiting on their smoothies. Their blenders broke (which is fine things happen) but we waited FOREVERRRR just to get our bowls that had no smoothie (didn’t know they changed the recipe till after) the “organic” base was frozen.
They served my friend and I before the customers that were waiting longer than us so we gave our bowls to them. Workers there don’t know sense of urgency and wanted to talk more then make ALL of our orders. Wouldn’t recommend.
Atmosphere: 3
Food: 1
Service: 2
Jordan Hambleton
The perfect quick healthy lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Doug
We always have a good experience eating at Urban Cravings. Everything is always fresh and the salads are big enough for a meal.
Atmosphere: 4
Food: 4
Service: 4
Philip Heinen
Great healthy choice for a meal, not the cheapest option, but delicious.
Delicious smoothie! So many to choose from
Atmosphere: 5
Food: 5
Service: 5
Just ordered a spicy tuba poke bowl, got home and there is no tuna in the bowl!
Atmosphere: 1
Food: 1
Service: 1
Our go-to healthy lunch option at work! We love Urban Cravings - they always have fresh, vibrant salads that are packed full and so tasty! Super friendly service and loads of different options. We're so happy they're in Grimsby!
Atmosphere: 5
Food: 5
Service: 5
I treat myself to a smoothie bowl once every few weeks and they have always looked to be made with care. Today when I picked up my bowl it had less of everything in it. Usually the bowls are filled to the top and the presentation makes it all worth the money. Today I was very disappointed and I feel ripped off for how much I paid based off what I got. I can overlook the fact that the staff are not warm and welcoming to their customers, but you can’t cheap out on the food people are paying for.
Atmosphere: 3
Food: 1
Service: 3
Fresh and healthy food delicious
Atmosphere: 4
Food: 5
Service: 5
my husband ordered food for me on my lunch break … the food isn’t the best, i got the custom rice bowl with cauliflower rice. the bottom of the bowl was damp and wet, i obviously still ate it bc i payed a lot for it, but when i reached the end of the bowl this is what i was left with this liquid at the bottom of the bowl. it concerns me if it was freezer burnt, i just hope they follow the health and safety codes. i bring up the health and safety for a reason, because my daughter got a bowl with shrimp, which made her sick. i thought that she was just having an upset stomach, thought id give this place the benefit of the doubt and another try. but now the service was bad the second time and the food was disappointing again, not worth the price. the older woman with glasses is also very rude. i didn’t find her welcoming the first time but i understand i maybe came during a busy time, but my husband also mentioned her lack of professionalism.
Atmosphere: 1
Food: 1
Service: 1
I may just be a smoothie snob, but Heal in Burlington is worth the drive! I tried to like Urban Cravings but my first smoothie bowl was liquid, I could of drank it with a straw plus I waited an overly long time to have it made. I have gotten a few smoothies and they are just mediocre, i can make that at home. I prefer pea protein, as whey causes many gastric disturbances in people. They don't have oat milk which is my favorite.
Atmosphere: 3
Food: 1
Service: 2
My favourite place to eat, kind of pricey, but it’s a good healthy option.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pesto, Blueberry, Caprese, Balsamic Avocado Toast, Avocado, Cod, BBQ, Cauliflower Rice, Cranberry Apple Pecan Salad
Got a little extra surprise in our smoothie bowls. Didn't even offer to refund our money!! never going there again! Picture posted in comments
Today I stopped here to get a quick snack, but was very disappointed by the end. I waited a solid 5 minutes to be served. Keep in mind I was the only customer. I was greeted poorly, and after they took my order, it took a very long time for it to be done. At the checkout, I was again, waiting and waiting to pay. I had to ASK someone to pay. Then, no one told me the debit machine was not working. Very, very disappointing. Service deserved zero stars.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I really wanted to like this restaurant, concept looked great and variety exciting, but the owner needs to know the staff do not care about clients. September 6th we decided to make a stop for Lunch around 115 based and waited a long time to try to order. Both staff were busy with talk and gossiping the entire time to a friend whom had visited. They didn't acknowledge our existence and no they weren't busy. Such a shame a great option in Grimsby ended up a dud. Needless to say we opened the door, walked out and from the window the staff seemed to care less and continued with their talk.
I truly hope the owner reads this review as we respect and embrace creativity in dining, but with front staff like this, it was a disappointment. The company quirky and great slogan on the shirts which read to " Lettuce help you" were ingenious but unfortunately cold and meaningless.
Came here for a quick bite to eat. My friend and I got 2 “smoothie” bowls… 2 customers in front were waiting on their smoothies. Their blenders broke (which is fine things happen) but we waited FOREVERRRR just to get our bowls that had no smoothie (didn’t know they changed the recipe till after) the “organic” base was frozen.
They served my friend and I before the customers that were waiting longer than us so we gave our bowls to them. Workers there don’t know sense of urgency and wanted to talk more then make ALL of our orders. Wouldn’t recommend.
Atmosphere: 3
Food: 1
Service: 2
The perfect quick healthy lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
We always have a good experience eating at Urban Cravings. Everything is always fresh and the salads are big enough for a meal.
Atmosphere: 4
Food: 4
Service: 4
Great healthy choice for a meal, not the cheapest option, but delicious.
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