Absolutely terrible customer service at this location. As a frequent paying customer and someone who has worked in customer service for many years it is astonishing to me how this location treats customers . The lady working on may 15th at around 450 was incredibly rude at the window, when we asked to add a drink to the order for my elderly grandmother who decided she wanted to have a drink with her meal . She then closed the window and was frustrated even more when we realized the ketchup we had asked for wasn’t in the bag. I am normally not one to complain and write reviews however this was not a good experience what so ever.
Service: 1
N Gorgi
Absolute worst Wendy’s ever! Possibly ‘fast food’ as well. Service is GLACIALLY SLOW and the food was cold. Beverage machine didn’t have all the flavours. Disappointing and aggravating experience.
Atmosphere: 1
Food: 2
Service: 1
Laura B
Had half an apple pecan salad today, because the lettuce was brown and slimy. Maybe you should check the pre prepared salads(you claim are fresh), before you let customers get them. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Paul Rossi
Stopped hear on our way to a Buffalo Sabres game. The last time we did was 10 years ago for the same reason. Was a trip down memory lane for both my son and I. WHAT A DISAPPOINTMENT.The food was terrible and expensive. I had the chicken wraps and fries.Just slapped together. I wish I took a picture, I can't even explain how bad it was. So bad I through some ketchup in the wrap.
Atmosphere: 3
Food: 1
Service: 3
William O'Reilly
No complaints. Usual expensive fast food that's not great quality, lower your prices. The atmosphere is nice if you're a social person with many other eateries.
Atmosphere: 5
Food: 2
Service: 3
Alexander Mctaggart
Management was great, staff not so great.For fast service use drive through. I made the mistake of going inside and it took the better part of 20mins to order.
Kohirens Media Group
I went to this Wendy's location for breakfast.. I asked if their breakfast was beef.or pork... the gentlemen told he didn't know... I'm extremely disappointed that the gentleman didn't understand what he was selling... i dont eat pork.... Don't eat what you don't
Atmosphere: 1
Food: 1
Service: 1
Zombie Kitty
Wendy’s has gone downhill. Spicy chicken sandwich was paper-thin and hard as a rock. Bun dry and stale. Burger patty clearly very old. Won’t be back.
Food: 1
Service: 1
Lukas Gurman
sitting in the drive through at 11:30pm and its radio silence from them, thanks kid’s crying
Why have the rewards card if no one uses it and you can’t scan it. Store tells me they can’t scan it. McDonald’s has a much better user friendly program. Stay away from this location I know I
Atmosphere: 1
Food: 1
Service: 1
Cole Stacey
I don't know what changed recently, but the food has been amazing. Burgers are hot and juicy, very delicious. Hopefully it stays this way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Deluxe 1 2 lb Double with Cheese Combo, French Fries
Craig Silva
Food is fine. Super slow service. We are the only ones in line. 17 minutes before we were helped. ?♂️
Atmosphere: 1
Food: 4
Service: 1
Garrett Halbert
Baconator is always
Atmosphere: 4
Food: 5
Service: 4
Tom Diletti
They have screwed up my order for the last time. Never again.
Absolutely terrible customer service at this location. As a frequent paying customer and someone who has worked in customer service for many years it is astonishing to me how this location treats customers . The lady working on may 15th at around 450 was incredibly rude at the window, when we asked to add a drink to the order for my elderly grandmother who decided she wanted to have a drink with her meal . She then closed the window and was frustrated even more when we realized the ketchup we had asked for wasn’t in the bag. I am normally not one to complain and write reviews however this was not a good experience what so ever.
Service: 1
Absolute worst Wendy’s ever! Possibly ‘fast food’ as well. Service is GLACIALLY SLOW and the food was cold. Beverage machine didn’t have all the flavours. Disappointing and aggravating experience.
Atmosphere: 1
Food: 2
Service: 1
Had half an apple pecan salad today, because the lettuce was brown and slimy. Maybe you should check the pre prepared salads(you claim are fresh), before you let customers get them. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
Stopped hear on our way to a Buffalo Sabres game. The last time we did was 10 years ago for the same reason. Was a trip down memory lane for both my son and I. WHAT A DISAPPOINTMENT.The food was terrible and expensive. I had the chicken wraps and fries.Just slapped together. I wish I took a picture, I can't even explain how bad it was. So bad I through some ketchup in the wrap.
Atmosphere: 3
Food: 1
Service: 3
No complaints. Usual expensive fast food that's not great quality, lower your prices. The atmosphere is nice if you're a social person with many other eateries.
Atmosphere: 5
Food: 2
Service: 3
Management was great, staff not so great.For fast service use drive through. I made the mistake of going inside and it took the better part of 20mins to order.
I went to this Wendy's location for breakfast.. I asked if their breakfast was beef.or pork... the gentlemen told he didn't know... I'm extremely disappointed that the gentleman didn't understand what he was selling... i dont eat pork.... Don't eat what you don't
Atmosphere: 1
Food: 1
Service: 1
Wendy’s has gone downhill. Spicy chicken sandwich was paper-thin and hard as a rock. Bun dry and stale. Burger patty clearly very old. Won’t be back.
Food: 1
Service: 1
sitting in the drive through at 11:30pm and its radio silence from them, thanks kid’s crying
Atmosphere: 1
Food: 1
Service: 1
SINGH IS KING ✌️❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Why have the rewards card if no one uses it and you can’t scan it. Store tells me they can’t scan it. McDonald’s has a much better user friendly program. Stay away from this location I know I
Atmosphere: 1
Food: 1
Service: 1
I don't know what changed recently, but the food has been amazing. Burgers are hot and juicy, very delicious. Hopefully it stays this way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Deluxe 1 2 lb Double with Cheese Combo, French Fries
Food is fine. Super slow service. We are the only ones in line. 17 minutes before we were helped. ?♂️
Atmosphere: 1
Food: 4
Service: 1
Baconator is always
Atmosphere: 4
Food: 5
Service: 4
They have screwed up my order for the last time. Never again.
Food: 2
Service: 1