In my opinion this establishment is under poor management..... I live crossed road been going here for a very long time and today I sent my wife to get me a coffee an extra large 4x4 and when she got back i took a drink to realize no sugar was in the coffee even attempted to give it a stir and tasted it again no sugar so my wife went back for the employee to treat her like she was trying to get a free coffee and was very rude so when she got back I called spoke to supervisor and the guy was so unprofessional him self knows im a regular and when asked him if should make the trip to Jarvis for coffee for now on we got told to pretty much do that my names Clayton and my wifes name is Taylor and we been going to this place forever any professional supervisor woulda advised it won't happen again and try to fix problem instead is rude and unprofessional considering how much money have spent in this place not to mention he was rude as a regular employee before became supervisor he yelled at my wife at drive through window like she was another guy and I snapped at guy for it in past he is very ignorant and that was all for asking him to redue her iced coffee he got ignorant and when went inside the old supervisor apologized a few times because he saw how guy was for no reason at all and now this employee is supervisor telling me to go to Jarvis instead of being professional about his job all because they didnt put sugar in my coffee something needs to be done I've been going to this tim hortons quite a few years to be having this experience do to unprofessionalism I've spent 1000's of dollars here in few years between food and coffee everyday
Service: 1
Joey Drex
The service in drive thru is always fantastic. The staff are incredibly friendly and happy.
Atmosphere: 5
Food: 5
Service: 5
Charlee Kirby
This is a great timmies! Beautiful ambiance and it really is a magical location!
Atmosphere: 5
Food: 5
Service: 5
Trevor Horne
It’s A Timmies. Sometimes good. Sometimes Bad.
Atmosphere: 3
Food: 4
Service: 3
Erica Nicoletti
Literally only had 1 option for a bagel
Atmosphere: 1
Food: 1
Service: 1
Himani Handa
Good service and fresh food at the Hagersville Tim Hortons. Always a reliable stop.
Atmosphere: 5
Food: 5
Service: 5
Alex Milanovich
Day staff is nice. But I’m finding that the night staff is rude and dismissive when you ask them questions.
Walk in servis is slow but freindly,dive through is the focus
Atmosphere: 4
Food: 4
Service: 2
Steve Maksymetz
Moved into town recently and just started ordering from here. Using the mobile app and in store pickup I've had no issues. Food and drinks were ready on time and tasted good.
Atmosphere: 5
Food: 5
Service: 5
Loki Joakie
the only time you're in and out of this damn place is if you go at midnight, but good luck getting what you order then too.
Service: 1
Tina Burns
Staff are always friendly, and on the odd occasion if the order is incorrect they are quick to rectify it.
Atmosphere: 5
Food: 5
Service: 5
pixel Pit
This might be the best experience I've had at a tim hortons
Really nice staff, I had a quick stop here.
Atmosphere: 5
Food: 5
Service: 5
In my opinion this establishment is under poor management..... I live crossed road been going here for a very long time and today I sent my wife to get me a coffee an extra large 4x4 and when she got back i took a drink to realize no sugar was in the coffee even attempted to give it a stir and tasted it again no sugar so my wife went back for the employee to treat her like she was trying to get a free coffee and was very rude so when she got back I called spoke to supervisor and the guy was so unprofessional him self knows im a regular and when asked him if should make the trip to Jarvis for coffee for now on we got told to pretty much do that my names Clayton and my wifes name is Taylor and we been going to this place forever any professional supervisor woulda advised it won't happen again and try to fix problem instead is rude and unprofessional considering how much money have spent in this place not to mention he was rude as a regular employee before became supervisor he yelled at my wife at drive through window like she was another guy and I snapped at guy for it in past he is very ignorant and that was all for asking him to redue her iced coffee he got ignorant and when went inside the old supervisor apologized a few times because he saw how guy was for no reason at all and now this employee is supervisor telling me to go to Jarvis instead of being professional about his job all because they didnt put sugar in my coffee something needs to be done I've been going to this tim hortons quite a few years to be having this experience do to unprofessionalism I've spent 1000's of dollars here in few years between food and coffee everyday
Service: 1
The service in drive thru is always fantastic. The staff are incredibly friendly and happy.
Atmosphere: 5
Food: 5
Service: 5
This is a great timmies! Beautiful ambiance and it really is a magical location!
Atmosphere: 5
Food: 5
Service: 5
It’s A Timmies. Sometimes good. Sometimes Bad.
Atmosphere: 3
Food: 4
Service: 3
Literally only had 1 option for a bagel
Atmosphere: 1
Food: 1
Service: 1
Good service and fresh food at the Hagersville Tim Hortons. Always a reliable stop.
Atmosphere: 5
Food: 5
Service: 5
Day staff is nice. But I’m finding that the night staff is rude and dismissive when you ask them questions.
Atmosphere: 1
Food: 3
Service: 1
Very nice people
Atmosphere: 5
Food: 5
Service: 5
Ice caps are great
Restaurantji Recommends
Walk in servis is slow but freindly,dive through is the focus
Atmosphere: 4
Food: 4
Service: 2
Moved into town recently and just started ordering from here. Using the mobile app and in store pickup I've had no issues. Food and drinks were ready on time and tasted good.
Atmosphere: 5
Food: 5
Service: 5
the only time you're in and out of this damn place is if you go at midnight, but good luck getting what you order then too.
Service: 1
Staff are always friendly, and on the odd occasion if the order is incorrect they are quick to rectify it.
Atmosphere: 5
Food: 5
Service: 5
This might be the best experience I've had at a tim hortons
Atmosphere: 5
Food: 5
Service: 5
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