Co worker an I got take out, both of our fries were old and hard, my burger was dry and gross. Co worker got the wrong sauces for his meal.
pabla aman
Need to focus more on customer service, rather than dancing with the colleagues on the background music.
Atmosphere: 5
Food: 5
Service: 1
Donna
They put a bunch of salt in my burger and they are really rude disgusting behaviour…
Atmosphere: 1
Food: 1
Service: 1
Ethan Anderson
I can say that i have been deeply disappointed in many many McDonald's locations in Southern Ontario. Today i stop at a tiny whokevin the wall McDonald's inside a Walmart. Service phenomenal Food amazing Restaurant Clean
The young lady who took my prepared my order was very helpful. Thank-You
Atmosphere: 5
Food: 5
Service: 5
J. Martin
I need the receive and they didn't have paper to print it. -The do not clean the tables, and floor
Atmosphere: 3
Food: 3
Service: 2
Andrew
I had an issue with a double charge from the app. Instead of apologizing for the inconvenience this caused me, Steve was less than sympathetic.
I returned a few days later when the payment posted to my bank, Steve processed a refund. He pressed that I was the only person this has ever happened to, which I completely disagree. I said I've had this issue in the past, it was always a easy fix. He made me feel unwelcome, despite me being a regular customer.
Atmosphere: 1
Food: 1
Service: 1
Ras Francis
They need basic training
Atmosphere: 3
Food: 3
Service: 2
Gurleen Kaur
Very bad customer service, the indian lady was just standing and ignoring the customer. I wait for 10 to 15 mins but she didnt take the order.
Atmosphere: 1
Food: 1
Service: 1
Hari
Very good
Matthew Newton
Absolutely disgusting I found a hair in my food who ever made that sandwich also put onions and lettuce in it which I didn’t ask for ,they also gave me no cheese and on top of all that they gave me half a patty please never order from here.
Oh dear my McDonalds. A let down this time. McDonald’s is usually a 5-star experience for me, but this location let me down. I ordered a decaf coffee from Hamilton to drink on my way to Fonthill, and I was really looking forward to a nice, hot cup of coffee. Unfortunately, the coffee was cold, and partway through drinking it, I started noticing coffee grounds in my mouth.
This wasn’t the first time I’ve had issues with decaf at this location . it’s often served cold and seems to lack the usual care McDonald’s puts into their coffee. Being on a time crunch, I couldn’t go back to address the issue, so I ended up drinking some of it out of necessity. However, the experience was far from enjoyable.
I hope this location improves their decaf preparation, as I’ve always appreciated McDonald’s for its consistency and quality. Sad morning for coffee lovers
Atmosphere: 5
Food: 2
Service: 5
Aju Chacko
The delay 😱😱😱😱 omg
Sharon Arsenault
I placed a delivery order 30 min ago & thanks to your staff, they don’t know how to bag an order. Maybe hire staff that can actually read an order and bag, missing my 2 orders of nuggets & fries, didn’t even send the toy/book with the happy meal, what is wrong reading a special order.
Atmosphere: 1
Food: 1
Service: 1
Dr. Nicky Campbell
Poor service !
Atmosphere: 2
Service: 2
Tharsini Kumaran
Bad experience! Had just ordered a medium coffee, smiling as I gave her the money. She didn't seem happy so I asked her how her day was going and she pretended she didn't hear me (picking on her nail). Okay, we all have bad days, then I saw my coffee being made and the person making the coffee asked the teller for cream and she pretty much said "oh there is cream in the cup, use that up". I am sure she was the shift manager or person in charge at the time i was there! For a double double my coffee was bitter and she mixed 2 pots of coffee. Was regretting why I spent my money there! Was so disappointed!
Co worker an I got take out, both of our fries were old and hard, my burger was dry and gross. Co worker got the wrong sauces for his meal.
Need to focus more on customer service, rather than dancing with the colleagues on the background music.
Atmosphere: 5
Food: 5
Service: 1
They put a bunch of salt in my burger and they are really rude disgusting behaviour…
Atmosphere: 1
Food: 1
Service: 1
I can say that i have been deeply disappointed in many many McDonald's locations in Southern Ontario.
Today i stop at a tiny whokevin the wall McDonald's inside a Walmart.
Service phenomenal
Food amazing
Restaurant Clean
The young lady who took my prepared my order was very helpful. Thank-You
Atmosphere: 5
Food: 5
Service: 5
I need the receive and they didn't have paper to print it.
-The do not clean the tables, and floor
Atmosphere: 3
Food: 3
Service: 2
I had an issue with a double charge from the app. Instead of apologizing for the inconvenience this caused me, Steve was less than sympathetic.
I returned a few days later when the payment posted to my bank, Steve processed a refund. He pressed that I was the only person this has ever happened to, which I completely disagree. I said I've had this issue in the past, it was always a easy fix. He made me feel unwelcome, despite me being a regular customer.
Atmosphere: 1
Food: 1
Service: 1
They need basic training
Atmosphere: 3
Food: 3
Service: 2
Very bad customer service, the indian lady was just standing and ignoring the customer. I wait for 10 to 15 mins but she didnt take the order.
Atmosphere: 1
Food: 1
Service: 1
Very good
Absolutely disgusting I found a hair in my food who ever made that sandwich also put onions and lettuce in it which I didn’t ask for ,they also gave me no cheese and on top of all that they gave me half a patty please never order from here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Oh dear my McDonalds. A let down this time.
McDonald’s is usually a 5-star experience for me, but this location let me down. I ordered a decaf coffee from Hamilton to drink on my way to Fonthill, and I was really looking forward to a nice, hot cup of coffee. Unfortunately, the coffee was cold, and partway through drinking it, I started noticing coffee grounds in my mouth.
This wasn’t the first time I’ve had issues with decaf at this location . it’s often served cold and seems to lack the usual care McDonald’s puts into their coffee. Being on a time crunch, I couldn’t go back to address the issue, so I ended up drinking some of it out of necessity. However, the experience was far from enjoyable.
I hope this location improves their decaf preparation, as I’ve always appreciated McDonald’s for its consistency and quality.
Sad morning for coffee lovers
Atmosphere: 5
Food: 2
Service: 5
The delay 😱😱😱😱 omg
I placed a delivery order 30 min ago & thanks to your staff, they don’t know how to bag an order. Maybe hire staff that can actually read an order and bag, missing my 2 orders of nuggets & fries, didn’t even send the toy/book with the happy meal, what is wrong reading a special order.
Atmosphere: 1
Food: 1
Service: 1
Poor service !
Atmosphere: 2
Service: 2
Bad experience! Had just ordered a medium coffee, smiling as I gave her the money. She didn't seem happy so I asked her how her day was going and she pretended she didn't hear me (picking on her nail). Okay, we all have bad days, then I saw my coffee being made and the person making the coffee asked the teller for cream and she pretty much said "oh there is cream in the cup, use that up". I am sure she was the shift manager or person in charge at the time i was there! For a double double my coffee was bitter and she mixed 2 pots of coffee. Was regretting why I spent my money there! Was so disappointed!
Service: 1
Loading...