McDonald's

2190 Rymal Rd E, Hamilton
(905) 692-8000

Recent Reviews

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S M

Cannot make a proper Tea or coffee !

Atmosphere: 2

Food: 2

Service: 1

Paul Goodfellow

Table Service is not what you’d expect. They called my name and I had to pick it up from the counter. Otherwise it is McDonald’s. You know what you’ll get.

Atmosphere: 3

Food: 3

Service: 1

Shane Sputster

Order is always correct, sad to say that is hard to find going to a drive thru location. Great job you guys.

Atmosphere: 5

Food: 5

Service: 5

Rosaria Brito

They barely have anything available from the menu and the manager is extremely rude.

Atmosphere: 5

Food: 5

Service: 1

Jake B

Always great are order is always correct I get what I order everytime. Good work lads love ya.

danny madridy

This was by far the worst McDonald’s experience I’ve ever had. First of all, the food was absolutely disgusting. My Big Mac had a hair in it, which is beyond gross and completely unacceptable. The food overall looked and tasted like it had been sitting out forever — cold, soggy, and just nasty.

But what made it even worse was the terrible service. There was an older guy with tattoos on his hands working there who was unbelievably rude and disrespectful. He acted like he didn’t even want to serve us, and when we were finishing up our food around 10 p.m., he came over and told us to leave because they were “closing.” I said we were just about to go, but he kept repeating that we had to leave, like we were being a problem for just existing there.

I’ve never been treated so badly at a McDonald’s before. Between the disgusting food, the horrible service, and the rude staff, this place honestly deserves ZERO stars. I’ll never come back here again, and I don’t recommend anyone else does either.

Atmosphere: 1

Food: 1

Service: 1

Austin Schwager

Co worker an I got take out, both of our fries were old and hard, my burger was dry and gross. Co worker got the wrong sauces for his meal.

pabla aman

Need to focus more on customer service, rather than dancing with the colleagues on the background music.

Atmosphere: 5

Food: 5

Service: 1

Donna

They put a bunch of salt in my burger and they are really rude disgusting behaviour…

Atmosphere: 1

Food: 1

Service: 1

Ethan Anderson

I can say that i have been deeply disappointed in many many McDonald's locations in Southern Ontario.
Today i stop at a tiny whokevin the wall McDonald's inside a Walmart.
Service phenomenal
Food amazing
Restaurant Clean

The young lady who took my prepared my order was very helpful. Thank-You

Atmosphere: 5

Food: 5

Service: 5

J. Martin

I need the receive and they didn't have paper to print it.
-The do not clean the tables, and floor

Atmosphere: 3

Food: 3

Service: 2

Andrew

I had an issue with a double charge from the app. Instead of apologizing for the inconvenience this caused me, Steve was less than sympathetic.

I returned a few days later when the payment posted to my bank, Steve processed a refund. He pressed that I was the only person this has ever happened to, which I completely disagree. I said I've had this issue in the past, it was always a easy fix. He made me feel unwelcome, despite me being a regular customer.

Atmosphere: 1

Food: 1

Service: 1

Ras Francis

They need basic training

Atmosphere: 3

Food: 3

Service: 2

Gurleen Kaur

Very bad customer service, the indian lady was just standing and ignoring the customer. I wait for 10 to 15 mins but she didnt take the order.

Atmosphere: 1

Food: 1

Service: 1

Hari

Very good

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