Tim Hortons

2200 Rymal Rd E, Hamilton
(905) 692-2727

Recent Reviews

Sort by
Kunal Verma

Excellent food and great customer service. Have been here several times and the staff here is always friendly and welcoming.

Atmosphere: 5

Food: 5

Service: 5

Kiran

I walked in this location to grab a quick bite but was so pleased by the customer service they offer. The order was on point and followed all the instructions and the staff was kind and quick. Came out with a happy face…will definitely go back! Too Good!

Atmosphere: 5

Food: 5

Service: 5

Sanjeev Gupta

the experience was exceptional thanks to the outstanding leadership of the manager. From the moment I walked in, the atmosphere was warm, welcoming, and well-organized. The manager’s attention to detail was evident in every aspect of the store, from the friendly and efficient staff to the clean and comfortable environment.

What truly stood out was the manager’s approachability and professionalism. They took the time to greet every customer with a smile and ensured that everyone was satisfied with their orders. It’s clear that the team is well-trained and motivated

Atmosphere: 5

Food: 5

Service: 5

Ashu Sharma

Friendly and welcoming staff, good foood

Atmosphere: 5

Food: 5

Service: 5

Apinder Dhillon

Amazing service and staff
Highly recommend

Atmosphere: 5

Food: 5

Service: 5

Cassandra Gubekjian

I am appalled by the level of unprofessionalism I experienced at Tim Hortons. The staff was clearly overwhelmed, but what made the situation worse was the manager’s behavior. Not only was I treated with disrespect when I voiced my concerns, but the manager was dismissive and outright rude. It was clear they had no interest in resolving the issue or ensuring a positive experience for customers. The lack of professionalism and poor customer service made this visit unbearable. I won’t be returning, and I would highly recommend they rethink their approach to both management and customer relations.

Atmosphere: 1

Food: 1

Service: 1

Ivona Simic

Honestly if I could give this place less than one star I would. Completely unprofessional staff. Especially the manager. Extremely disrespectful and rude and failed to provide basic customer service. Lacked in providing proper return information about the product and then blamed it on me when I wasn’t aware of the process. Do better

Service: 1

Jatinder Singh

Great store, with nice management

Sushant Sharma

Always a great experience at this location. The staff is very warm and welcoming

Anisha Verma_24

I had an amazing experience at Tim Hortons! The coffee was perfectly brewed, and the bagels were fresh and delicious. A big shoutout to Disha for her excellent customer service – she was friendly, efficient, and made sure everything was just right.

Atmosphere: 5

Food: 5

Service: 5

Cristian DeGiuli

I am extremely disappointed with my recent experience at Tim Hortons. Not only was the service slow, but the management was incredibly rude and unprofessional. When I raised my concerns with the manager, I was met with dismissiveness and no effort to address the issue. It's clear that customer satisfaction is not a priority here. I’ve been a loyal customer for years, but after this experience, I won’t be returning. Tim Hortons needs to seriously rethink their management and customer service practices.

Atmosphere: 1

Food: 1

Service: 1

Rohit Sharma

It was a nice experience. Great food and always fresh. Thanks for good service😊

Atmosphere: 5

Food: 5

Service: 5

Harshit Choudhary

Went to this Tim Hortons location recently and had a great experience! The coffee was fresh and flavorful, and the food was served quickly. The staff was polite and efficient, making it a smooth visit. Definitely a reliable spot for a quick and satisfying snack!

LOVEPREET SINGH

Friendly staff and good service by

Atmosphere: 5

Food: 5

Service: 5

Riya Arora

Tim Hortons is always a great spot, but the staff here truly make it special! They are so sweet and friendly, and the manager is the nicest person you'll ever meet. Great service and great vibes!

Atmosphere: 5

Food: 5

Service: 5

Loading...