In disbelieve that not one person behind counter or preparing food were wearing hair nets or hats.. except the cashier he had a hat but still his hair was out the sides of hat....🤦
Jessica Renaud
Employees sitting on counters where food is being preped, no hair nets or gloves around for food prep, ignorant staff and unprofessional,vaping in the kitchen, Employees touch trash and dont wash their hands after and go make food,Employees show up as customers and manage the cash themselves,to place their order and not pay for it! Bathrooms filthy, paper toilet dispensers fly open on you, no hot water to wash your hands after.
Tab Martel
Manager was excellent and crowned my little princess a queen while there. She was happy. I was happy. Thank you.
Jim Banks
The bun was dry. Friendly staff
Sylvain B.
It's not the best of restaurants but for me it's the best fast-food restaurant and by far the Burger King with the best food. For customer service, it's poor. I understand that this is not the dream job and I don’t expect a smile or a red carpet. But please….be even the slightest bit attentive when taking/preparing a customer’s order.
For my part, it's always the same error. We ask for a large fry, we pay for this large fry but we receive a regular one. On my last visit, I ask the cashier to make sure that it is indeed large fries because the last 3 times this was not the case. Today I am going to your restaurant to order 3 trios. Already there were two of them taking my order on the intercom, it’s confusing. Can you guess I'm asking for large fries? Well yes. For drinks I ask them for a diet coke and two iced teas. I like the sprite but not at Burger King. The taste of their sprite is flat, unpleasant and has been for years. I arrive home, surprise!! Three regular fries and to top it off, 3 diet coke instead of two iced tea and a diet coke. Hey la la
I call the restaurant, I express my dissatisfaction to the person I'm talking to and she replies "we'll be polite please! " Ah good! So I would like you to explain to me when in the last 4 sentences I have been rude. She replies "I didn't say you were rude" and adds "you will tell me when I can speak" well I mentioned to her that I will send the message directly to the owner. It's 2025 and I imagine I'll have to get used to this kind of service. Damage!
Food: 2
Service: 1
Fauteux Travel
I stopped by Burger King and was pleasantly surprised! The staff were friendly and efficient, getting my order ready quickly. The Whopper was cooked to perfection, with a juicy patty, crispy lettuce, and creamy mayo. The fries were hot and salty, just the way I like them. The restaurant was clean and welcoming. Overall, it was a satisfying meal at a great price. Burger King is a reliable choice for a quick and delicious burger!
Atmosphere: 5
Food: 5
Service: 5
Lord Stanley of Ireland Clan Whitty / Ui’Neil
Refuse to support a buisness that won’t employ English people in Ontario.
Service was horrible he only spoke French.
Never going back as a quebecois we speak French in Quebec! English in Ontario! How dare you make this purchase my problem when I was just trying to figure out what the hell I ordered
Atmosphere: 1
Food: 1
Service: 1
Holly Ingram
We've made the stop here between Ottawa and Montreal a few times and the quality is always really good. Much better than typical fast food.
The staff are friendly, and the interior although a little older has been taken really good care of.
Would recommend for others passing through town looking for something quick.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich
Jessy Lemelin
My made them wash quickly…
Atmosphere: 1
Food: 1
Service: 1
otis driftwood
Food was pretty tasty but the violent diarrhea that followed oufff
Pick up order wheni got home we started taking our food and of course again somethings missing i said man not again ,yes bring it back again well guess what they are not the ones paying our gas no more B King for us .p.s to them its like it's the customers fault,really.
Atmosphere: 2
Food: 3
Service: 1
La Dark
It is unfortunate that after going through the drive through having an order of 70$ and then get home and find that your missing a whopper and pieces of chicken nuggets you call to talk to someone about it and no one answers the damn phone or never calls you back. My drive was about 30 min and I didn't drive back to go talk to the person as I was home already! I did go next day with receipt in hand and was ask why I didn't go back right away? Explained I live 30 min away and that I had called and left a message. Was told very rudely that it wasn't her problem and that basically I was lying. Will NOT BE GOING BACK!! They stole from me! This is what I call stealing from the customers at its finest and getting away with it! The woman was rude and obnoxious! Is this how you run a business? No customer service whatsoever! A big fat ZERO as a review! They don't deserve any business! Maybe they should of stayed closed after the fire incident!
Atmosphere: 1
Service: 1
Marie-Soleil Berthelette
Bad time
Service: 1
J Who?
Food is what you'd expect. Service leaves a lot to be desired.
In disbelieve that not one person behind counter or preparing food were wearing hair nets or hats.. except the cashier he had a hat but still his hair was out the sides of hat....🤦
Employees sitting on counters where food is being preped, no hair nets or gloves around for food prep, ignorant staff and unprofessional,vaping in the kitchen, Employees touch trash and dont wash their hands after and go make food,Employees show up as customers and manage the cash themselves,to place their order and not pay for it! Bathrooms filthy, paper toilet dispensers fly open on you, no hot water to wash your hands after.
Manager was excellent and crowned my little princess a queen while there. She was happy. I was happy. Thank you.
The bun was dry. Friendly staff
It's not the best of restaurants but for me it's the best fast-food restaurant and by far the Burger King with the best food. For customer service, it's poor. I understand that this is not the dream job and I don’t expect a smile or a red carpet. But please….be even the slightest bit attentive when taking/preparing a customer’s order.
For my part, it's always the same error. We ask for a large fry, we pay for this large fry but we receive a regular one. On my last visit, I ask the cashier to make sure that it is indeed large fries because the last 3 times this was not the case. Today I am going to your restaurant to order 3 trios. Already there were two of them taking my order on the intercom, it’s confusing. Can you guess I'm asking for large fries? Well yes. For drinks I ask them for a diet coke and two iced teas. I like the sprite but not at Burger King. The taste of their sprite is flat, unpleasant and has been for years. I arrive home, surprise!! Three regular fries and to top it off, 3 diet coke instead of two iced tea and a diet coke. Hey la la
I call the restaurant, I express my dissatisfaction to the person I'm talking to and she replies "we'll be polite please! " Ah good! So I would like you to explain to me when in the last 4 sentences I have been rude. She replies "I didn't say you were rude" and adds "you will tell me when I can speak" well I mentioned to her that I will send the message directly to the owner. It's 2025 and I imagine I'll have to get used to this kind of service. Damage!
Food: 2
Service: 1
I stopped by Burger King and was pleasantly surprised! The staff were friendly and efficient, getting my order ready quickly. The Whopper was cooked to perfection, with a juicy patty, crispy lettuce, and creamy mayo. The fries were hot and salty, just the way I like them. The restaurant was clean and welcoming. Overall, it was a satisfying meal at a great price. Burger King is a reliable choice for a quick and delicious burger!
Atmosphere: 5
Food: 5
Service: 5
Refuse to support a buisness that won’t employ English people in Ontario.
Service was horrible he only spoke French.
Never going back as a quebecois we speak French in Quebec! English in Ontario! How dare you make this purchase my problem when I was just trying to figure out what the hell I ordered
Atmosphere: 1
Food: 1
Service: 1
We've made the stop here between Ottawa and Montreal a few times and the quality is always really good. Much better than typical fast food.
The staff are friendly, and the interior although a little older has been taken really good care of.
Would recommend for others passing through town looking for something quick.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich
My made them wash quickly…
Atmosphere: 1
Food: 1
Service: 1
Food was pretty tasty but the violent diarrhea that followed oufff
Wheelchair accessibility: I was able to get in
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Big Fish
Restaurantji Recommends
Pick up order wheni got home we started taking our food and of course again somethings missing i said man not again ,yes bring it back again well guess what they are not the ones paying our gas no more B King for us .p.s to them its like it's the customers fault,really.
Atmosphere: 2
Food: 3
Service: 1
It is unfortunate that after going through the drive through having an order of 70$ and then get home and find that your missing a whopper and pieces of chicken nuggets you call to talk to someone about it and no one answers the damn phone or never calls you back. My drive was about 30 min and I didn't drive back to go talk to the person as I was home already! I did go next day with receipt in hand and was ask why I didn't go back right away? Explained I live 30 min away and that I had called and left a message. Was told very rudely that it wasn't her problem and that basically I was lying. Will NOT BE GOING BACK!! They stole from me! This is what I call stealing from the customers at its finest and getting away with it! The woman was rude and obnoxious! Is this how you run a business? No customer service whatsoever! A big fat ZERO as a review! They don't deserve any business! Maybe they should of stayed closed after the fire incident!
Atmosphere: 1
Service: 1
Bad time
Service: 1
Food is what you'd expect. Service leaves a lot to be desired.
Atmosphere: 1
Food: 2
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
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