Absolutely the worse pad Thai I have ever eaten, bland no flavour. Thank goodness I had some pad Thai sauce at home to put on it. It’s just noodles, chicken, bean sprouts and no sauce. Very
Atmosphere: 4
Food: 2
Service: 4
David Kirkpatrick
Great food good service when dineing in love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Egg Fried Rice, General Tao Chicken, Bean Sprouts, Wonton Soup
Mr. AimDogg
Even after an altercation between curry chicken and half an order of chicken balls, I strongly believe Thames Garden should be successful! The food is great.It's better than the other two similar food style locations in Ingersoll.Thames Garden food is superior.. BUT, they are lacking and I blame that on the pandemic. The pandemic has unfortunately hurt these guys.That being said a strong overhaul and I completely believe Thames Garden would rise above the rest! I did have an issue with today's order but I was met with respect, kindness and understanding.Changes should be made, including to the restaurant itself. The way it set up could turn off people, it needs to be more welcoming.I am a long time resident and supporter of Thames Garden.. above all the food is delicious! They could use a helping hand in other areas, I strongly believe they could be extremely successful
Atmosphere: 3
Food: 5
Service: 3
Zac Topp
Someone else picked up our takeout, but the owner made it right.Great service
TM Hair Design
Wow, this place is great! Food tastes wonderful, 10 out of 10 recommend. The delivery was pretty fast, very reasonable pricing as well. I will definitely be a return customer.
Tessa Marie Hair Design
Wow, this place is great! Food tastes wonderful, 10 out of 10 recommend. The delivery was pretty fast, very reasonable pricing as well. I will definitely be a return customer.
Rachel Baer
Worst food I've eaten in a long time! Shrimp fried rice had only FIVE salad sized shrimp in the whole dish, and absolutely no vegetables, and the rice was burnt and dry. Lo Mein was swimming in oily water. I could go on.
Atmosphere: 2
Food: 1
Service: 3
Paul Cheshire
Best Chinese food we’ve had in some time, won’t bother buying from anywhere else going forward.Was delivered in less than half an hour, food was hot and very tasty.Thanks!
Tanya Staddon
Gone from 18/10 to “wish for 0 stars”. Since opening day, portions always huge, hot, fresh, and fast!! Owners asked and remembered your name next time. Last night’s dinner-for-1: a little plastic container, a soya packet and fortune cookie, nestled under egg roll/spring roll bag..no plum sauce? So, dip in chicken balls? No, almost dry, squashed between rice and little portion of basically just overcooked bean sprouts. I call asking if they have plum sauce, floored at the “no-tomorrow. I said they should mention that before taking spring roll orders, and ask to replace them tomorrow. Not open to that, he says he has something “like” plum sauce. Now Miffy having to leave my dinner, I lie and say “fine” and make the frigid 4 block walk to meet the closed sign… Today bringing the entire meal back, He says he’ll only replace the rolls. I said “replace whatever, i’ll be back in 10 minutes“ And wait outside with the dog. When I go back in, I didn’t make anything and the woman proceeds to argue with me saying she gave me Plum sauce. I’m sharing her I have better things to do then make up the stories like this, I asked what she was gonna do. She then proceeds to pick out the spring and egg roll with her fingers, Pointing on the bites I taken out of them and refusing to replace the dinner because I started eating that too. She then asked me if I wanted it back.. ill try to attach a picture of the “eaten” meal I wanted replaced. I will never be hungry enough to eat the rolls she stuck her fingers around in , nor the sad remainder of the meal. Not that I’d have returned even if she had replace the meal, but I wouldn’t have wasted another minute I on them, or writing a review over missing plum sauce. PS he also told me it’s gonna be $13 and change over the phone when I got there he charged me $18 and change even though I mentioned it. He said that was before tax, but receipt says )13.99 including tax. Shame in them, all around.
Tanya S.
Gone from 18/10 to "wish for 0 stars". Since opening day, portions always huge, hot, fresh, and fast!! Owners asked and remembered your name next time. Last night's dinner-for-1: a little plastic container, a soya packet and fortune cookie, nestled under egg roll/spring roll bag..no plum sauce So, dip in chicken balls? No, almost dry, squashed between rice and little portion of basically just overcooked bean sprouts. I call asking if they have plum sauce, floored at the "no-tomorrow. I said they should mention that before taking spring roll orders, and ask to replace them tomorrow. Not open to that, he says he has something "like" plum sauce. Now Miffy having to leave my dinner, I lie and say "fine" and make the frigid 4 block walk to meet the closed sign... Today bringing the entire meal back, He says he'll only replace the rolls. I said "replace whatever, i'll be back in 10 minutes" And wait outside with the dog. When I go back in, I didn't make anything and the woman proceeds to argue with me saying she gave me Plum sauce. I'm sharing her I have better things to do then make up the stories like this, I asked what she was gonna do. She then proceeds to pick out the spring and egg roll with her fingers, Pointing on the bites I taken out of them and refusing to replace the dinner because I started eating that too. She then asked me if I wanted it back.. ill try to attach a picture of the "eaten" meal I wanted replaced. I will never be hungry enough to eat the rolls she stuck her fingers around in , nor the sad remainder of the meal. Not that I'd have returned even if she had replace the meal, but I wouldn't have wasted another minute I on them, or writing a review over missing plum sauce. PS he also told me it's gonna be $13 and change over the phone when I got there he charged me $18 and change even though I mentioned it. He said that was before tax, but receipt says )13.99 including tax. Shame on them, all around. I will NEVER eat here again.
It a great Chinese place in downtown Ingersoll! The service is amazing, such friendly staff who are ready to help you and answer your questions. The food is very good! It is fresh and still steaming hot even after a 30 minute drive. I can see why this place is so highly liked by people, we will be coming back!
Anne Ye
This place has the best Chinese food in Ingersoll! Not only is it fresh and great, but the staff are also very kind and friendly! We will be coming back and ordering again! Keep up the great work, Thames garden!
sarahsauga
Tasty food at a good price! It was quick service and the owners are very friendly.
Lori Jackson (Maria)
Refused to make us a vegan dish as they use animal based oils to fry their produce: (( this is the first time we have been informed of this :((
Marc Buck
Over all good dinner at a good price but was really surprised the size of chicken balls looked more like popcorn chicken .....
Absolutely the worse pad Thai I have ever eaten, bland no flavour. Thank goodness I had some pad Thai sauce at home to put on it. It’s just noodles, chicken, bean sprouts and no sauce. Very
Atmosphere: 4
Food: 2
Service: 4
Great food good service when dineing in love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice, Egg Fried Rice, General Tao Chicken, Bean Sprouts, Wonton Soup
Even after an altercation between curry chicken and half an order of chicken balls, I strongly believe Thames Garden should be successful! The food is great.It's better than the other two similar food style locations in Ingersoll.Thames Garden food is superior.. BUT, they are lacking and I blame that on the pandemic. The pandemic has unfortunately hurt these guys.That being said a strong overhaul and I completely believe Thames Garden would rise above the rest! I did have an issue with today's order but I was met with respect, kindness and understanding.Changes should be made, including to the restaurant itself. The way it set up could turn off people, it needs to be more welcoming.I am a long time resident and supporter of Thames Garden.. above all the food is delicious! They could use a helping hand in other areas, I strongly believe they could be extremely successful
Atmosphere: 3
Food: 5
Service: 3
Someone else picked up our takeout, but the owner made it right.Great service
Wow, this place is great! Food tastes wonderful, 10 out of 10 recommend. The delivery was pretty fast, very reasonable pricing as well. I will definitely be a return customer.
Wow, this place is great! Food tastes wonderful, 10 out of 10 recommend. The delivery was pretty fast, very reasonable pricing as well. I will definitely be a return customer.
Worst food I've eaten in a long time! Shrimp fried rice had only FIVE salad sized shrimp in the whole dish, and absolutely no vegetables, and the rice was burnt and dry. Lo Mein was swimming in oily water. I could go on.
Atmosphere: 2
Food: 1
Service: 3
Best Chinese food we’ve had in some time, won’t bother buying from anywhere else going forward.Was delivered in less than half an hour, food was hot and very tasty.Thanks!
Gone from 18/10 to “wish for 0 stars”. Since opening day, portions always huge, hot, fresh, and fast!! Owners asked and remembered your name next time. Last night’s dinner-for-1: a little plastic container, a soya packet and fortune cookie, nestled under egg roll/spring roll bag..no plum sauce? So, dip in chicken balls? No, almost dry, squashed between rice and little portion of basically just overcooked bean sprouts. I call asking if they have plum sauce, floored at the “no-tomorrow. I said they should mention that before taking spring roll orders, and ask to replace them tomorrow. Not open to that, he says he has something “like” plum sauce. Now Miffy having to leave my dinner, I lie and say “fine” and make the frigid 4 block walk to meet the closed sign… Today bringing the entire meal back, He says he’ll only replace the rolls. I said “replace whatever, i’ll be back in 10 minutes“ And wait outside with the dog. When I go back in, I didn’t make anything and the woman proceeds to argue with me saying she gave me Plum sauce. I’m sharing her I have better things to do then make up the stories like this, I asked what she was gonna do. She then proceeds to pick out the spring and egg roll with her fingers, Pointing on the bites I taken out of them and refusing to replace the dinner because I started eating that too. She then asked me if I wanted it back.. ill try to attach a picture of the “eaten” meal I wanted replaced. I will never be hungry enough to eat the rolls she stuck her fingers around in , nor the sad remainder of the meal. Not that I’d have returned even if she had replace the meal, but I wouldn’t have wasted another minute I on them, or writing a review over missing plum sauce. PS he also told me it’s gonna be $13 and change over the phone when I got there he charged me $18 and change even though I mentioned it. He said that was before tax, but receipt says )13.99 including tax. Shame in them, all around.
Gone from 18/10 to "wish for 0 stars". Since opening day, portions always huge, hot, fresh, and fast!! Owners asked and remembered your name next time. Last night's dinner-for-1: a little plastic container, a soya packet and fortune cookie, nestled under egg roll/spring roll bag..no plum sauce So, dip in chicken balls? No, almost dry, squashed between rice and little portion of basically just overcooked bean sprouts. I call asking if they have plum sauce, floored at the "no-tomorrow. I said they should mention that before taking spring roll orders, and ask to replace them tomorrow. Not open to that, he says he has something "like" plum sauce. Now Miffy having to leave my dinner, I lie and say "fine" and make the frigid 4 block walk to meet the closed sign... Today bringing the entire meal back, He says he'll only replace the rolls. I said "replace whatever, i'll be back in 10 minutes" And wait outside with the dog. When I go back in, I didn't make anything and the woman proceeds to argue with me saying she gave me Plum sauce. I'm sharing her I have better things to do then make up the stories like this, I asked what she was gonna do. She then proceeds to pick out the spring and egg roll with her fingers, Pointing on the bites I taken out of them and refusing to replace the dinner because I started eating that too. She then asked me if I wanted it back.. ill try to attach a picture of the "eaten" meal I wanted replaced. I will never be hungry enough to eat the rolls she stuck her fingers around in , nor the sad remainder of the meal. Not that I'd have returned even if she had replace the meal, but I wouldn't have wasted another minute I on them, or writing a review over missing plum sauce. PS he also told me it's gonna be $13 and change over the phone when I got there he charged me $18 and change even though I mentioned it. He said that was before tax, but receipt says )13.99 including tax. Shame on them, all around. I will NEVER eat here again.
Restaurantji Recommends
It a great Chinese place in downtown Ingersoll! The service is amazing, such friendly staff who are ready to help you and answer your questions. The food is very good! It is fresh and still steaming hot even after a 30 minute drive. I can see why this place is so highly liked by people, we will be coming back!
This place has the best Chinese food in Ingersoll! Not only is it fresh and great, but the staff are also very kind and friendly! We will be coming back and ordering again! Keep up the great work, Thames garden!
Tasty food at a good price! It was quick service and the owners are very friendly.
Refused to make us a vegan dish as they use animal based oils to fry their produce: (( this is the first time we have been informed of this :((
Over all good dinner at a good price but was really surprised the size of chicken balls looked more like popcorn chicken .....