Burger King

6400 ON-400 Southbound, Innisfil
(705) 458-9191

Recent Reviews

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guowei leo

Too salty to eat

Atmosphere: 3

Food: 1

Service: 3

Samantha Beamish

Absolute worst customer services ever. Had an order mix up so went back to buy another meal and instead of letting me buy another meal the lady just yelled at me. Didn't even blame them for the mix up as I might have said the wrong thing so not sure why the drama. Ended up having to call for someone else to come serve me as she had me pay then purposely gave me the wrong thing and refused to give me what I ordered so unless you want to be yelled at for nothing then don't go here. The food wasn't even good compared to other burger kings

Atmosphere: 1

Food: 1

Service: 1

Al Czervik

Dirty and disgusting. Food made and served by people who have zero concern for food safety. And a very long wait too!

Atmosphere: 1

Food: 1

Service: 1

ARUX

Waited 30 minutes, got food with left over lettuce with dark edges, meat also dark around edges. Overall bad service.

Food: 1

Service: 1

Tina Gauthier

Stopped in to get a burger but waited 45 minutes. The staff were completely disorganized and weren’t filling the orders in chronological order. It honestly would’ve taken less time to drive home and make my own food. Staff need training especially considering how busy it gets on a weekend in the summer.

Atmosphere: 1

Food: 1

Service: 1

Udeshika Jayapali

I had a really disappointing experience at this Burger King location. I waited over 40 minutes to get my order. On top of that, the food didn’t taste fresh or enjoyable, it just wasn’t worth the wait. Really hoping they will improve both their service speed and food quality.

Food: 1

Service: 1

J Flis

20 minutes for a burger which came dry, short staffed, disorganized, not well run not worth a 2nd chance

Food: 2

Service: 2

Melissa Dennis

Waited at least 45 minutes for order, along with a lot of others. We were just about to ask for a refund (to go elsewhere), when they offered to get our order. Poorly organized & poor layout for handling large volumes of orders. Fries weren't cooked long enough & didn't taste good. They didn't give us a fork for the messy poutine, so we couldn't even eat it (in the car, because we had to get back on the road). Burgers were decent, the plain wasn't clearly marked. The experience has put me off BK going forward.

Atmosphere: 1

Food: 2

Service: 1

Victoria Mclean

Horrible customer service, there staff doesn't have any customer service. They would rather disappear to the back and not take orders. Try to replace the chicken with a spicy one because they don't want to actually make the food fresh.

Atmosphere: 1

Food: 1

Service: 1

Khanh Nguyen

They messed up my order. Onion rings instead of fries. Wrong dipping sauce and no toys. They did easily replace their wrong doings without fuss. You have to grab the chocolate milk and juice from the fridge so double check your drinks.

Atmosphere: 3

Food: 4

Service: 3

Rick Vaillancourt

This is the worst BK I have ever been to. 20 minutes for a small fry is terrible when you are the only customer. Fire every one or close the door. A total shame to BK.

Dave

Good tasting chicken fries and cheese sticks 😋.
Staff were friendly and quick service.

Rajinder Singh

I was recently served by Tanya. Even though it was super busy, she was fantastic in accommodating my special request. Moza fries were amazing. 👌

Sandra Graca

First Burger King, I have found thatcan actually make a decent burger and has hot fries!! Unfortunately, they did leave onions on when I asked for no onions, goof thing i dont have an allergy, but i am used to having to pull onions off. I'm just happy the rest of the burger was made right and tasted fresh!!

Suzanne Raby

Tanya was our server. She was a delight, very friendly.

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