Shashi was not very friendly. After I finished with ordering, she said the gift card scanner wasn’t working nor could she type in my card. I had my gift card out the whole time… she made no effort to remedy the situation.
Service: 1
Mehakdeep Randev
It appears that Google Maps has an incorrect opening time listed for this establishment. I arrived at 8:00 am and waited for 10-15 minutes, but there were no staff members present and the business remained closed. This lack of management and unprofessional conduct is unacceptable. If possible, I would rate this experience with zero stars.
Atmosphere: 1
Food: 1
Service: 1
tracey l
Worst service told me they don’t scan points yet the car before got it scanned, then messed up the 2 out of the 3 drinks I ordered not very sorry wanted to argue I couldn’t even order my son a drink cause she didn’t know what she was doing. I will never go back and I will tell my friends about this experience as well.
Dietary restrictions: Lactose issue. That she didn’t get right
Atmosphere: 1
Food: 2
Service: 1
shara Ansari
They pass cold coffee and it will take them 30 minutes to serve you since they are socializing together unprofessional
Atmosphere: 1
Food: 1
Service: 1
Maddy H
Have given this location a chance several times. They constantly have new policies and are considered a “Starbucks” but don’t take part in Starbucks rewards or offers. Disappointing as a loyal Starbucks customer. I’m surprised Starbucks corporate wants to have a location like this exist as it makes me never want to go to any Starbucks again.
Service: 1
Brian C
⬛️⬜️
Itz Quincy
I tried ordering less ice and was told I would be charged more and he argued back with me not knowing how to do his job. I asked the lady at the front window if they changed more and she rudely told me no and rolled her eyes when I told her I was told I’d be charged more. My food wasn’t heated as well and I asked for it warmed. Never had a bad experience from Starbucks.
Atmosphere: 3
Food: 1
Service: 1
Alexandra M
Girl name Jess, super rude!She’s probably the manager but she def needs some people skill training and customer service! Usually see Starbucks as a fun place to be but this was not it.Also super dirty .
Atmosphere: 3
Food: 4
Service: 1
Chinmayee
It was my birthday and they indicated they do not honor the free birthday gift that my app was saying I am eligible for since they are a "different" Starbucks...
Atmosphere: 1
Food: 1
Service: 1
Alexandria
Simply a drive through with a walk up window. Prices are different every time I drive to muskoka (once every two weeks). Today this location charged me an extra dollar more for my SAME drink. Very unimpressed.
Terrible service! We wait 25 min just the driver thru.
Michelle Cebo
Was closed when showed open
George Wen
super slow
Atmosphere: 2
Food: 2
Service: 1
Kevin Khan
Consistent same coffee. ??
Donna Slater
They took my order and then waited over 15 minutes at the window while they continued to serve the drive thru window. And I wasn’t the only one! Terrible service and will never stop here again.
Shashi was not very friendly. After I finished with ordering, she said the gift card scanner wasn’t working nor could she type in my card. I had my gift card out the whole time… she made no effort to remedy the situation.
Service: 1
It appears that Google Maps has an incorrect opening time listed for this establishment. I arrived at 8:00 am and waited for 10-15 minutes, but there were no staff members present and the business remained closed. This lack of management and unprofessional conduct is unacceptable. If possible, I would rate this experience with zero stars.
Atmosphere: 1
Food: 1
Service: 1
Worst service told me they don’t scan points yet the car before got it scanned, then messed up the 2 out of the 3 drinks I ordered not very sorry wanted to argue I couldn’t even order my son a drink cause she didn’t know what she was doing. I will never go back and I will tell my friends about this experience as well.
Dietary restrictions: Lactose issue. That she didn’t get right
Atmosphere: 1
Food: 2
Service: 1
They pass cold coffee and it will take them 30 minutes to serve you since they are socializing together unprofessional
Atmosphere: 1
Food: 1
Service: 1
Have given this location a chance several times. They constantly have new policies and are considered a “Starbucks” but don’t take part in Starbucks rewards or offers. Disappointing as a loyal Starbucks customer. I’m surprised Starbucks corporate wants to have a location like this exist as it makes me never want to go to any Starbucks again.
Service: 1
⬛️⬜️
I tried ordering less ice and was told I would be charged more and he argued back with me not knowing how to do his job. I asked the lady at the front window if they changed more and she rudely told me no and rolled her eyes when I told her I was told I’d be charged more. My food wasn’t heated as well and I asked for it warmed. Never had a bad experience from Starbucks.
Atmosphere: 3
Food: 1
Service: 1
Girl name Jess, super rude!She’s probably the manager but she def needs some people skill training and customer service! Usually see Starbucks as a fun place to be but this was not it.Also super dirty .
Atmosphere: 3
Food: 4
Service: 1
It was my birthday and they indicated they do not honor the free birthday gift that my app was saying I am eligible for since they are a "different" Starbucks...
Atmosphere: 1
Food: 1
Service: 1
Simply a drive through with a walk up window. Prices are different every time I drive to muskoka (once every two weeks). Today this location charged me an extra dollar more for my SAME drink. Very unimpressed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible service! We wait 25 min just the driver thru.
Was closed when showed open
super slow
Atmosphere: 2
Food: 2
Service: 1
Consistent same coffee. ??
They took my order and then waited over 15 minutes at the window while they continued to serve the drive thru window. And I wasn’t the only one! Terrible service and will never stop here again.
Service: 1
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