Update your hours on google. It's closed when showing online it's 24hrs.
Ma. Rosario Bagangan
Nice ambience and impeccable service
Atmosphere: 4
Food: 4
Service: 5
Studi Kids
Had problem with my app and was rushing too. The team was able to quickly resolve my issue efficiently. The kind of service Tim Hortons needed. Cheers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
Ma. Michelle Agbuya
Kid-friendliness: Kid friendly restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
leah powell
I just got a box of 20 Timbits that only had three flavours and barely any glaze. And this is the second time I’ve gotten a hot chocolate here that I’ve thrown out after one sip because it taste off like mold. I also ordered a large soup and they gave me a small
Atmosphere: 1
Food: 1
Service: 1
Holly McKeown
0/10 service. Multiple times I have gone in and ordered a vanilla iced capp; all of which gave been given to me as a regular one. When I say something about it the response is “yes, that’s vanilla” when it so clearly isn’t. I have watched them make it too. It has happened about five or six times prior to writing this review. I enjoy vanilla iced capps and thus return, only to be angered when they give out a regular and try to pass it off as vanilla. It isn't difficult to follow an order receipt. If it was only once then I can understand, but five or six times is completely unacceptable. Just this morning, they tried to take my picture without asking first, and when I told them no I could hear them laughing about it as I'm walking out. It is utterly disgraceful and disgusting. Not only have to screwed my order up a plethora of times and have been rude to me about it, but I have also found hair in my meals whenever I bring myself to get one. Dark black hair, which means it isn’t mine. A team of untrained staff, who do not understand English or how to communicate in a healthy way.
This tims should be evaluated. I have been reading other reviews and agree with all of them. The staff here—no matter the time—are nasty, disgusting, and are just down right rude. They do not know how to make what their store offers, they just make whatever they please and hope the customer doesn’t notice. They have at least seven or eight people working drive thru—majority of them doing nothing while others are working their asses off—and people who do not understand anything at the front counter.
Absolutely a 0/10 for customer service. If I could give negative stars, I would.
Atmosphere: 1
Food: 1
Service: 1
owen rocks
Coming in instead of going through the drive through the ladies working the front of the store are fabulous quick and on point and everything tastes great
Service: 5
Ken Hill
Everything was good but I was very loud so hard to order or have a conversation
Atmosphere: 3
Food: 4
Service: 4
Seda Yukselir
Whenever you go dosent matter this location they always ignore what you ask …i always order bagel extra toasted they always dont do it very disappointed every time ..you guys need to fix this problem
Leza Putros
Very good
Vegetarian options: Very good
Dietary restrictions: Very good
Parking: Free parking
Kid-friendliness: All team friendly with kids
Wheelchair accessibility: All teams helpful with wheelchair accessibility
Kid-friendliness: They always give timbits for kids
Atmosphere: 5
Food: 5
Service: 5
tvisa pawathawala
Great ambience and cleanliness
Parking: The parking lot is bigger and spacious
Kid-friendliness: They give free timbits for the kids to make the guest WOW
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
Tammy Keohane
Great service and hospitality
Vegetarian options: Veggie sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
Bianca Rodrigues de Oliveira
It is an accessible place for everyone, with a cozy and welcoming atmosphere. The prices are excellent and fit all budgets. I recommend it!
Atmosphere: 5
Food: 5
Service: 5
Washma Fareeda
Alcona Tin hortons is a cozy spot for good coffee and tasty snacks. Their rich coffee and delicious Timbits are standouts. Service can vary, but it’s a reliable choice for a quick bite or caffeine fix.
Parking: There is a big cozy parking at Alcona innisfil Tim hortons which make guest feel comfortable to park anywhere without interruption.
Update your hours on google. It's closed when showing online it's 24hrs.
Nice ambience and impeccable service
Atmosphere: 4
Food: 4
Service: 5
Had problem with my app and was rushing too. The team was able to quickly resolve my issue efficiently. The kind of service Tim Hortons needed. Cheers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
Kid-friendliness: Kid friendly restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
I just got a box of 20 Timbits that only had three flavours and barely any glaze. And this is the second time I’ve gotten a hot chocolate here that I’ve thrown out after one sip because it taste off like mold. I also ordered a large soup and they gave me a small
Atmosphere: 1
Food: 1
Service: 1
0/10 service. Multiple times I have gone in and ordered a vanilla iced capp; all of which gave been given to me as a regular one. When I say something about it the response is “yes, that’s vanilla” when it so clearly isn’t. I have watched them make it too. It has happened about five or six times prior to writing this review. I enjoy vanilla iced capps and thus return, only to be angered when they give out a regular and try to pass it off as vanilla. It isn't difficult to follow an order receipt. If it was only once then I can understand, but five or six times is completely unacceptable. Just this morning, they tried to take my picture without asking first, and when I told them no I could hear them laughing about it as I'm walking out. It is utterly disgraceful and disgusting. Not only have to screwed my order up a plethora of times and have been rude to me about it, but I have also found hair in my meals whenever I bring myself to get one. Dark black hair, which means it isn’t mine. A team of untrained staff, who do not understand English or how to communicate in a healthy way.
This tims should be evaluated. I have been reading other reviews and agree with all of them. The staff here—no matter the time—are nasty, disgusting, and are just down right rude. They do not know how to make what their store offers, they just make whatever they please and hope the customer doesn’t notice. They have at least seven or eight people working drive thru—majority of them doing nothing while others are working their asses off—and people who do not understand anything at the front counter.
Absolutely a 0/10 for customer service. If I could give negative stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Coming in instead of going through the drive through the ladies working the front of the store are fabulous quick and on point and everything tastes great
Service: 5
Everything was good but I was very loud so hard to order or have a conversation
Atmosphere: 3
Food: 4
Service: 4
Whenever you go dosent matter this location they always ignore what you ask …i always order bagel extra toasted they always dont do it very disappointed every time ..you guys need to fix this problem
Very good
Vegetarian options: Very good
Dietary restrictions: Very good
Parking: Free parking
Kid-friendliness: All team friendly with kids
Wheelchair accessibility: All teams helpful with wheelchair accessibility
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
Restaurantji Recommends
Kid-friendliness: They always give timbits for kids
Atmosphere: 5
Food: 5
Service: 5
Great ambience and cleanliness
Parking: The parking lot is bigger and spacious
Kid-friendliness: They give free timbits for the kids to make the guest WOW
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
Great service and hospitality
Vegetarian options: Veggie sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
It is an accessible place for everyone, with a cozy and welcoming atmosphere. The prices are excellent and fit all budgets. I recommend it!
Atmosphere: 5
Food: 5
Service: 5
Alcona Tin hortons is a cozy spot for good coffee and tasty snacks. Their rich coffee and delicious Timbits are standouts. Service can vary, but it’s a reliable choice for a quick bite or caffeine fix.
Parking: There is a big cozy parking at Alcona innisfil Tim hortons which make guest feel comfortable to park anywhere without interruption.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage English Muffin
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