Sughetto's la pizza shoppe

Honestly, this place shocked me. The female manager/owner didn’t even know what was in their own gelato. Zero transparency, zero accountability. It made me really uncomfortable knowing they could be serving food full of allergens and have no clue about it. That’s not just careless — it’s dangerous. If you value your health or have any allergies, I would not trust eating here.

Service: 1

Great service. Tasty food. Love the ice-cream

Street parking

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pollo Fiorentino

Tried the mushroom truffle pizza. It was really delicious! The customer service is great!!

Atmosphere: 5

Food: 5

Service: 5

The food was so good, i couldnt stop eating the pizza once i started and to top it off the gelato was perfect. the service was great and i didint wait that long, beautiful outdoor dining aswell

Atmosphere: 5

Food: 5

Service: 5

Mushroom pizza is phenomenal. Slightly thicker crust, loads of cheese and great selection of mushrooms. They also offer halal chicken.

Atmosphere: 2

Food: 5

Service: 4

Way too expensive for the quality of food. Supposed to be stone oven pizza but the pizza dough looked and tasted prepackaged and frozen. The only nice thing about this place was the outdoor dining. I will not be returning. Save yourself the money and get a Fortinos pizza.

Atmosphere: 3

Food: 1

Service: 1

Pizza, patio, and gelato? YES please! 🍕☀️ We tried the margarita and magic mushroom and they were chef’s kiss. Such a cute summer spot in Kleinburg – can’t wait to go back!
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Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mushroom Pizza, Margherita Pizza

It looks like a cute pizza place from the outside. However, the pizza was more like a big flatbread, definitely not an authentic Italian pizza. It was enough for two people. The pepperoni pizza was a disaster; the pepperoni slices were extremely oily and had a strange taste, so we had to remove them to be able to eat it. The Margherita was decent, but the edges were burned. Sitting outside was also challenging due to the flies. Overall, I wouldn’t recommend this place, Pizza Pizza offers better and cheaper pizzas.

Atmosphere: 2

Food: 2

Service: 2

When we came in to get our pizza, we heard thr hostess yelling at the guy who made our pizza, saying he burnt it. Instead of remaking the pizza, it was brought out to us anyway and sure enough, when it came to our table the bottom and corners were charred. While it was still edible, it was just a low level of service. While we began to dig into our charred pie, the two people working started screaming at each other. Someone called them and they put the call on speaker and the woman was screaming at the top of her lungs at both of the employees. So unprofessional. I cannot believe that there was zero effort to have this confrontation at either a later time or a lower level. Just as we finished our meal, the screaming started again. I don't see a long future for this business if they continue to run it in this manner.

Atmosphere: 1

Food: 2

Service: 3

We ordered their pepperoni pizza and it was honestly a disappointment. The crust was extremely thick and doughy, and it definitely wasn’t worth the price. Overall, I wouldn’t recommend it. Fortunately, the lady who greeted us was very pleasant and kind—that was the only highlight.

Atmosphere: 1

Food: 1

Service: 1

Ordered a pizza today and at first glance everything looked fine. Halfway through my second slice, I discovered a long hair under the melted cheese and pepperoni, partially embedded in the dough. I even took a video of it being pulled out, it was clearly cooked into the pizza, not something that just landed on top. I’ve worked in the food industry, so I know mistakes can happen. I called the store calmly a women answered the phone, I let her know what happend, and she didn't even apologize once. Instead, I was told that “customers lie all the time” and that the manager wouldn’t allow any kind of refund or remedy. The girl on the phone showed zero concern or accountability, even after I mentioned I had video proof. Honestly, it was shocking and incredibly disappointing. I wasn’t looking for anything dramatic, just a basic acknowledgment and for them to be aware of a serious hygiene issue. But to be dismissed like that, after paying $25 for a pizza, is unacceptable. I won’t be ordering from here again. Also does it look like I put that there??? This is absurd

Atmosphere: 1

Food: 1

Service: 1

Wish I could give this place 0 stars, TERRIBLE CUSTOMER SERVICE, almost worse than the pizza.

Atmosphere: 1

Food: 1

Service: 1

The pizza was not great. Price was very expensive for what you get. We order 1 chicken pizza and two Waters for over $40 plus dollars

My family and I went there today for the first time. Best pizza we've had in a long time! Even our twin boys loved it!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Carbonara Pizza

Love this place, have been coming for a while casually. This pizza never disappoints, and we always love seeing the owner. Thank you for delivering the best pizza.