Tim Hortons
6545 Langstaff Rd, Kleinburg
(905) 850-2121
Recent Reviews
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I just wanted to take a moment to recognize Karam for her outstanding service. Every time I visit, she’s always friendly, polite, and professional. She handles orders quickly and accurately, even during busy times, and she always greets customers with a warm smile. It’s clear that she cares about her work and her customers.
Atmosphere: 5
Food: 5
Service: 5
Generally sucked
Atmosphere: 2
Food: 2
Service: 2
They dont know how to make coffee. Sometimes when i ordered the hot coffee so they gave me cold coffee and also they dont know how to make cold coffee . Their behavior is not too good
Worst service ever at this Tim Hortons. The girls working here are busy gossiping with each other instead of doing their job. Zero focus on customers, zero professionalism. They take orders wrong, move slow, and act like they don’t care at all. Honestly feels like they don’t even want to work. If this is the kind of staff Tim Hortons is hiring, no wonder the service is going downhill.
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst tim hortons i ever been to!!!
The staff is horrible, and treat you like garbage!!!
None of them can speak English, and I had to ask for a coffee several times!!
Unless you are from there country they dont care about you!!
They can't even make a simple coffee right, service is always slow!!
Unless your Indian, dont expect any decent service from them!!!
Because I was white....they served 9 people that were behind me before they would even make my.coffee!!!
I will not be returning to this tim hortons ever again!!!
Atmosphere: 1
Service: 1
Pizza was delicious and coffee is always fresh and well made thanks to whole afternoon shift especially karm
Atmosphere: 5
Food: 5
Service: 5
Visiting on daily basis in weekdays. Got service by Karam, the best service i have got all the times. Thank you Tim
Hortons and karam for providing good service and food.
Atmosphere: 5
Food: 5
Service: 5
good customer service from afternoon staff especially karm. thanks for the tasty food and coffee
Atmosphere: 5
Food: 5
Service: 5
Teach the stuff how to make iced coffee
Hello I want to right this review about the Tim Hortons Supervisor that works here I politely asked her for a cup of iced water which I told her that I will Pay for and she siad she said no that she cannot serve it to me in a plastic cup because they get limited Plastic cups can you imagine having iced water in a paper cup. The Supervisor didn't understand that I was paying for the water cup but she said no to me that she Cant give me iced water in the plastic cup. I had a very bad experience.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good customer service
Atmosphere: 5
Food: 5
Service: 5
I stopped by this Tim Hortons during the afternoon shift and was genuinely impressed by the amazing service. The staff were friendly, fast, and very professional. My order was taken with a smile, prepared perfectly, and delivered quickly—even though they were fairly busy.
Special shoutout to the team working the afternoon shift – they kept the place clean, organized, and welcoming. My coffee was fresh, the sandwich was hot, and the overall atmosphere was very pleasant. It’s rare to see such consistent quality and great customer service in a busy location.
Keep up the great work – I’ll definitely be coming back!
Atmosphere: 5
Food: 5
Service: 5
I’ve always had a great experience with the customer service at Tim Hortons. The staff are generally friendly, polite, and quick to get your order ready — even during busy hours. They greet you with a smile, take the time to get your order right, and handle special requests without any fuss. #Karam
Atmosphere: 5
Food: 5
Service: 5
Staff is friendly and respectful .
Service: 5
I always order from this Tim Hortons around 5:20 in the morning, and the service is always excellent. There’s one woman and one younger girl who are incredibly kind and friendly. They start their shift around 4-something, and by the time I arrive, they already know what I want for breakfast and start preparing it as soon as they see me. I don’t know their names, but they always get my order just right and make my mornings feel special. Really appreciate their great service and positive attitude!
Atmosphere: 5
Food: 5
Service: 5
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