Customers` Favorites
Customers` Favorites
“Really Dismal Service. Like really bad. Basically invisible.
Sat at the bar at dinner time, 6pm on a Sunday, place was moderately busy. After 15 minutes of not being acknowledged or greeted, i needed to flag down any person working there. A server serving bar booths caught me waving her over, she came to let me know the bartender was off doing something. I asked if I could place an order, with hesitation she agreed. Ordered a pint and asked for a menu and ordered an appetizer. Kitchen staff brought appetizer, other girl poured beer. Eventually, the bartender showed up sometime 25 minutes after I've been sitting there, didn't acknowledge me or say anything.
Oddly, another couple came some time later and sat beside me; within a minute the bartender returned and greeted them and took their drink order, still not saying anything to me. Must have been my second head growing from my shoulders.
After finishing my app and draft, bartender passed by me several times, I had to stop her and ask for my bill.
Naturally, no tip. For a chain restaurant, they really need to step up their customer service game. I hope this isn't the regular pace of things here and maybe just someone having a bad night. If this is regular, the management here needs to recognize feedback like this and implement some changes.
Not returning.“
Customers` Favorites
“We took our cousin from Alymer to The Main last Saturday. I am writing this because of her comments. We had told her it was our favourite dinner restaurant in town and she quickly found out why. She had the 3 Napkin Burger (?) and loved it! It made me realize just how great this restaurant is. She commented about the decor, particularly the fantastic Christmas tree. It made me realize that every time we have been to The Main over the years, the food has always been excellent, the service great, and a guaranteed good evening out. I wish that pickerel could be added to the menu - we love the perch however. Thanks to Heather and Tom for providing such a nice relaxed atmosphere in this restaurant gem.“
Customers` Favorites
“{{restaurant.reviews}}“
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“The best burger I have had in a restaurant in a long time.“