Very disappointing experience at this Subway location. The sandwiches were completely overloaded with sauces, which made the bread extremely soggy within about 5 minutes. Instead of enjoying the sub, it turned into a messy and unpleasant meal because the bread could not hold together.
The service was also quite poor. After packing the order, the cashier simply placed the food on the delivery/pickup rack without saying anything or even letting me know that my order was ready. There was no acknowledgment, no basic courtesy like calling out the order or handing it over directly. I had to notice it myself sitting there.
Customer service is a big part of the dining experience, even for quick-service places. A simple “your order is ready” or handing the bag to the customer would have made a big difference. Unfortunately, the lack of communication and the careless way the food was prepared made the whole experience feel rude and unprofessional.
I hope the staff pays more attention to how the food is prepared and improves customer interaction, because this visit was not a pleasant one.
Atmosphere: 3
Food: 1
Service: 1
Steven Kenney
The manager there who is retiring soon is the best out there. She's run the tightest cleanest Subway I've ever been to ion 20 years.
Atmosphere: 5
Food: 5
Service: 5
Tracey Somers
A quick place to get a freshly made sub.
Atmosphere: 5
Food: 5
Service: 5
Jessi Harrington
Gndy was super helpful
Atmosphere: 5
Food: 5
Service: 5
Josh Birch
Gnd make our food perfectly. Super nice and chill. Would recommend coming here
Atmosphere: 5
Food: 5
Service: 5
Selina Neufeld
The food and service were okay, but I was put off by how a staff member named Jo spoke to her younger coworkers. Interactions with her are never pleasant. Her tone came across as disrespectful and unprofessional. It made the atmosphere tense and uncomfortable, even though her customer service to me was decent (this time). Management should look into how staff are being treated behind the scenes.
Atmosphere: 1
Food: 3
Service: 2
Annette Beckett
Great customer service. Leah was so friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Alicja Troczynska
Extremely rude. Basically, through a sub at me, when I asked if they could microwave, instead of toast my sub. Refuse to give me extra pickles on a sub. I guess Subway's moto doesn't apply to them. At this store, it's your sub, their way.
Atmosphere: 1
Food: 3
Service: 1
Alexander DeMelo
The sauce and portions were good but the sub itself was freezing cold, even after toasting
pan hu
The staffs are very nice. They helped me find my lost wallet.
Old grumpy lady sucks there but the students are extremely nice
Atmosphere: 3
Food: 4
Service: 3
Alex
Old grumpy lady sucks there but the students are extremely
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Black Forest Ham
Yudi Persaud
The Female older lady manages this place is awsome she runs this place like a military camp and provides consistency to everyone while maintaining a very clean respectful restaurant.Only place I ever eat subway...
Very disappointing experience at this Subway location. The sandwiches were completely overloaded with sauces, which made the bread extremely soggy within about 5 minutes. Instead of enjoying the sub, it turned into a messy and unpleasant meal because the bread could not hold together.
The service was also quite poor. After packing the order, the cashier simply placed the food on the delivery/pickup rack without saying anything or even letting me know that my order was ready. There was no acknowledgment, no basic courtesy like calling out the order or handing it over directly. I had to notice it myself sitting there.
Customer service is a big part of the dining experience, even for quick-service places. A simple “your order is ready” or handing the bag to the customer would have made a big difference. Unfortunately, the lack of communication and the careless way the food was prepared made the whole experience feel rude and unprofessional.
I hope the staff pays more attention to how the food is prepared and improves customer interaction, because this visit was not a pleasant one.
Atmosphere: 3
Food: 1
Service: 1
The manager there who is retiring soon is the best out there. She's run the tightest cleanest Subway I've ever been to ion 20 years.
Atmosphere: 5
Food: 5
Service: 5
A quick place to get a freshly made sub.
Atmosphere: 5
Food: 5
Service: 5
Gndy was super helpful
Atmosphere: 5
Food: 5
Service: 5
Gnd make our food perfectly. Super nice and chill. Would recommend coming here
Atmosphere: 5
Food: 5
Service: 5
The food and service were okay, but I was put off by how a staff member named Jo spoke to her younger coworkers. Interactions with her are never pleasant. Her tone came across as disrespectful and unprofessional. It made the atmosphere tense and uncomfortable, even though her customer service to me was decent (this time). Management should look into how staff are being treated behind the scenes.
Atmosphere: 1
Food: 3
Service: 2
Great customer service. Leah was so friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Extremely rude. Basically, through a sub at me, when I asked if they could microwave, instead of toast my sub. Refuse to give me extra pickles on a sub. I guess Subway's moto doesn't apply to them. At this store, it's your sub, their way.
Atmosphere: 1
Food: 3
Service: 1
The sauce and portions were good but the sub itself was freezing cold, even after toasting
The staffs are very nice. They helped me find my lost wallet.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Someone kick that grumpy Jo out.
Not great place.
Atmosphere: 2
Food: 2
Service: 2
Old grumpy lady sucks there but the students are extremely nice
Atmosphere: 3
Food: 4
Service: 3
Old grumpy lady sucks there but the students are extremely
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Black Forest Ham
The Female older lady manages this place is awsome she runs this place like a military camp and provides consistency to everyone while maintaining a very clean respectful restaurant.Only place I ever eat subway...
Atmosphere: 5
Food: 5
Service: 5
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